Provider Outreach Specialist
$58K - $60K/yr
... Quitline resources, and helps connect residents to the support they need to live healthier, nicotine-free lives. Where You'll Be This is a remote position with required regular travel (up to 75 ...
Provider Outreach Specialist
$58K - $60K/yr
... Quitline resources, and helps connect residents to the support they need to live healthier, nicotine-free lives. Where You'll Be This is a remote position with required regular travel (up to 75 ...
Remote Quitline information
What is the difference between Remote Quitline vs Remote Health Coach?
| Aspect | Remote Quitline | Remote Health Coach |
|---|---|---|
| Credentials | Typically requires certification in tobacco cessation or health coaching | Requires health coaching certification or related credentials |
| Work Environment | Call-based, client support via phone or online | Virtual, providing personalized health guidance |
| Industry Usage | Used mainly in public health and tobacco cessation programs | Common in wellness, chronic disease management, and preventive care |
| Search/Comparison Intent | Often compared for client support roles in cessation programs | Compared for personalized health and lifestyle coaching roles |
Remote Quitline and Remote Health Coach roles both involve virtual client interaction and health-related support. While they share similar credentials and work environments, Quitline focuses on tobacco cessation support via phone, whereas Health Coaches provide broader wellness guidance. Understanding these differences helps job seekers find the best fit for their skills and career goals.
What are some common challenges faced by remote Quitline counselors, and how can they be addressed?
Remote Quitline counselors often face challenges such as managing high call volumes, maintaining engagement with clients over the phone, and navigating varying levels of client readiness to change. To address these, counselors can benefit from strong time-management skills, ongoing training in motivational interviewing, and access to peer support or supervision. Building rapport remotely requires patience and empathy, and many organizations provide structured protocols and digital resources to support counselors in delivering consistent, effective care.
What is a Remote Quitline?
A Remote Quitline is a telephone or online service that provides support, counseling, and resources to individuals who want to quit smoking or using tobacco products. These services are often staffed by trained counselors who can help users develop a quit plan, offer motivation, and connect them with additional resources like nicotine replacement therapy. Remote Quitlines are typically accessible from anywhere, making it convenient for people to seek help without visiting a physical location. They are often free and confidential, aiming to increase the chances of successfully quitting tobacco. Many national and state health organizations operate their own quitlines to support public health.
What are the key skills and qualifications needed to thrive as a Remote Quitline Counselor, and why are they important?
To succeed as a Remote Quitline Counselor, you generally need a background in counseling, health education, or psychology, often supported by a relevant degree or certification. Familiarity with communication platforms, customer relationship management (CRM) software, and secure data entry systems is commonly required. Outstanding soft skills include empathy, active listening, motivational interviewing, and clear communication to effectively support clients remotely. These skills are vital for building trust and guiding individuals through behavior change processes, ensuring effective tobacco cessation support.
What cities are hiring for Remote Quitline jobs? Cities with the most Remote Quitline job openings:
What are the most commonly searched types of Quitline jobs? The most popular types of Quitline jobs are:
What states have the most Remote Quitline jobs? States with the most job openings for Remote Quitline jobs include:
$58K - $60K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
Job description
At a Glance
The Provider Outreach Specialist is a critical, community-facing role supporting nicotine cessation and prevention efforts in South Carolina. This person builds relationships with healthcare providers and community organizations, delivers training and education on Quitline resources, and helps connect residents to the support they need to live healthier, nicotine-free lives.
Where You'll Be
This is a remote position with required regular travel (up to 75%) based in South Carolina (Low Country/ lower Pee Dee region).
Standard hours are Monday-Friday, 8am-4pm. Occasional weekend work is required to support community events, with flexed time off to keep you at a standard 40-hour week.
What You'll Do
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy
The Provider Outreach Specialist is a critical, community-facing role supporting nicotine cessation and prevention efforts in South Carolina. This person builds relationships with healthcare providers and community organizations, delivers training and education on Quitline resources, and helps connect residents to the support they need to live healthier, nicotine-free lives.
Where You'll Be
This is a remote position with required regular travel (up to 75%) based in South Carolina (Low Country/ lower Pee Dee region).
Standard hours are Monday-Friday, 8am-4pm. Occasional weekend work is required to support community events, with flexed time off to keep you at a standard 40-hour week.
What You'll Do
- Recruit, train, and build ongoing relationships with healthcare providers to increase patient enrollment in the SC Quitline.
- Deliver presentations and training on tobacco intervention, Quitline services, and the Live Vape Free program to healthcare providers, community organizations, and the public.
- Represent RVO Health/Quit for Life at community events, health fairs, and state conferences.
- Build and adapt your own training materials and presentations, using existing program resources as a foundation.
- Track outreach activity and provider engagement data.
- Complete Tobacco Treatment Specialist certification.
- Collaborate closely with fellow Outreach Specialists across South Carolina, cross-training and sharing best practices as part of a tight-knit, supportive team.
- Bachelor's degree in a healthcare-related field or equivalent work experience.
- Strong presentation and public speaking skills, with comfort addressing audiences ranging from one person to 300+.
- Excellent organizational and time-management skills; ability to self-manage a flexible schedule with integrity.
- Adaptability and comfort with an unpredictable, field-based schedule.
- Cultural competency and sensitivity, with a non-judgmental, respectful approach to sensitive health topics.
- Willingness and ability to travel up to 75% of the time, including some overnight stays.
- Strong written and verbal communication skills.
- Team-oriented mindset with a willingness to give and receive constructive feedback.
Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.
- Starting Salary: $58,000 - $60,000
*Note actual salary is based on geographic location, qualifications and experience - Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Who We Are:
Founded in 2022, RVO Health is a new healthcare platform of digital media brands, services and technologies focused on building relationships with people throughout their health & wellness journey. We meet people where they are in their personal health journeys and connect them with both the information and the care they need. RVO Health was created by joining teams from both Red Ventures and UnitedHealth Group's Optum Health. Together we're focused on delivering on our vision of a stronger and healthier world.
RVO Health is comprised of Healthline Media (Healthline, Medical News Today, Psych Central, Greatist and Bezzy), Healthgrades, FindCare and PlateJoy; Optum Perks, and the virtual coaching platforms Real Appeal, Wellness Coaching, and QuitForLife.
We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.
RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person's merit and qualifications.
We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodations@rvohealth.com.
We do not provide visa sponsorship for this role at this time.
RVO Health Privacy Policy: https://rvohealth.com/legal/privacy