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Remote Quality Assurance Jobs in Utah (NOW HIRING)

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive ...

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States ...

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States ...

Clerri is seeking a talented QA Engineer to join the team behind our practice and patient ... This role is open to fully remote candidates, with priority given to applicants based in or near ...

You will collaborate closely with developers and QA engineers to maintain platform stability ... Flexible remote/hybrid work options. * Contribute to cutting-edge recruitment and analytics ...

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Remote Quality Assurance information

What is a remote quality assurance?

A Remote Quality Assurance (QA) job involves testing software, websites, or products to ensure they meet specified standards and function correctly, all while working from a location outside of a traditional office. Remote QA professionals use various tools to identify bugs, document issues, and collaborate with development teams to resolve problems. They may perform manual or automated testing and are responsible for maintaining the quality and reliability of products before release. Communication and attention to detail are key skills in this role.

What are the key skills and qualifications needed to thrive as a remote quality assurance professional?

To thrive as a Remote Quality Assurance professional, you need strong analytical skills, attention to detail, and a solid understanding of software testing methodologies, usually supported by a degree in computer science or a related field. Familiarity with QA tools such as Selenium, JIRA, and test management systems, as well as certifications like ISTQB, is typically required. Excellent communication, problem-solving, and self-motivation are vital soft skills for effective collaboration and independent work in a remote environment. These skills ensure the delivery of high-quality software products and seamless coordination with distributed development teams.

How do remote quality assurance professionals effectively collaborate with development teams to resolve issues?

Remote Quality Assurance (QA) professionals frequently use collaborative tools such as project management software, instant messaging, and video conferencing to communicate with development teams. They participate in daily standups, bug triage meetings, and sprint reviews to discuss test results, clarify requirements, and prioritize issues. Strong documentation skills and clear communication are essential to ensure that bugs are well-described and reproducible. By proactively engaging with developers and providing timely feedback, remote QA professionals help maintain product quality and foster a collaborative environment despite physical distance.

What is the difference between Remote Quality Assurance vs Remote Software Tester?

AspectRemote Quality AssuranceRemote Software Tester
CredentialsQA certifications, understanding of testing methodologiesBasic testing knowledge, sometimes certifications
Work EnvironmentCollaborative teams, testing labs, project management toolsSimilar environments, often part of development teams
Industry UsageUsed across software, hardware, and product industriesPrimarily in software development
Job FocusEnsuring quality, process improvement, documentationExecuting test cases, identifying bugs

Remote Quality Assurance and Remote Software Tester roles overlap significantly, especially in skills and work environment. QA professionals often handle broader quality processes, while software testers focus on executing tests and bug reporting. Both roles are essential in software development and frequently require similar credentials and tools.

Are remote quality assurance jobs hard to get?

Remote quality assurance jobs can be competitive, especially for entry-level positions, but they often require knowledge of testing tools, attention to detail, and sometimes certifications like ISTQB. Strong communication skills and experience with software development processes can improve chances of securing these roles.

Can you work remotely as a remote quality assurance tester?

Remote quality assurance testers can often work from home, as many companies offer remote positions that focus on testing software, websites, or applications. These roles typically require familiarity with testing tools, bug tracking software, and good communication skills, and they often follow standard work hours or flexible schedules. However, availability depends on the employer and specific job requirements.

What are the most commonly searched types of Quality Assurance jobs in Utah?

The most popular types of Quality Assurance jobs in Utah are:

What are popular job titles related to Remote Quality Assurance jobs in Utah?

For Remote Quality Assurance jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Remote Quality Assurance jobs?

Cities in Utah with the most Remote Quality Assurance job openings:

Infographic showing various Remote Quality Assurance job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Quality Assurance Specialist

Farmington, UT • Remote

ACD Direct
Telecommunications • 11 - 50 employees

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Quality Assurance Specialist - Remote


What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.


Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center's Quality Assurance is being performed per company guidelines and client expectations.


What will you do?


  • Conduct client calibration calls.

  • Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

  • They provide the QA Supervisor with data on the status of the operation's quality assurance.

  • Serve as a Subject Matter Expert (SME) for contact center standard operating policies and

  • Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for

  • Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.

  • Respond to QA issues via ticket and/or emails with urgency and immediacy.

  • Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.

  • Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.

  • Cross-train in the day-to-day call center skills, tasks, and projects.

  • Perform any additional duties assigned to them.


What does it take?

  • Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.

  • 1+ year experience working in a virtual contact center environment.

  • Knowledgeable in Microsoft Office products (Excel, Word, Outlook).

  • Time management and customer service skills


How we will support you?

- Remote Work - No commute time to the office

- Equipment Provided:

  • Laptop
  • Headset
  • Monthly Internet Stipend

- Benefits:

  • Medical/Vision and Dental Insurance
  • Flexible Spending Account / Health Savings Account
  • Personal Accident Insurance
  • 401(k)/Roth with matching
  • Tiered PTO based upon length of employment
  • Discounts & Life Services offered through Optum EAP

- Team Environment - The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.