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Remote Qa Jobs in Utah (NOW HIRING)

ACD Direct

Quality Assurance Specialist

Farmington, UT · Remote

$19/hr

Quality Assurance Specialist - Remote What do we do? ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive ...

GardaWorld

Quality Assurance Analyst

Salt Lake City, UT · Remote

$75K - $80K/yr

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States ...

New

GardaWorld

Quality Assurance Analyst

Salt Lake City, UT · Remote

$75K - $80K/yr

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

New

GardaWorld

Quality Assurance Analyst

Salt Lake City, UT · Remote

$75K - $80K/yr

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

New

GardaWorld

Quality Assurance Analyst

Salt Lake City, UT · Remote

$75K - $80K/yr

Excellent opportunity in the security industry for a Quality Assurance (QA) Analyst to perform ... Remote/home based responsible for serving the Pacific and Mountain time zones of the United States

New

Clerri

QA Engineer (Experiences)

Salt Lake City, UT · Remote

Clerri is seeking a talented QA Engineer to join the team behind our practice and patient ... This role is open to fully remote candidates, with priority given to applicants based in or near ...

New

Strong Tower Partners

Regression Tester

Orem, UT · On-site +1

$110K - $130K/yr

You will collaborate closely with developers and QA engineers to maintain platform stability ... Flexible remote/hybrid work options. * Contribute to cutting-edge recruitment and analytics ...

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Remote Qa information

What is a remote QA?

Remote QA jobs are remote software development or engineering quality assurance jobs, such as QA analyst or engineer. The responsibilities of a remote QA worker are to test products, such as mobile apps or software updates, and ensure they have no bugs and are ready for additional beta testing or general use. Their duties include working with developers to create scripts, testing software performance under different conditions, making a record of any quality assurance issues, presenting a report of these issues to developers or programmers, and rechecking the software products after changes. The qualifications to get a remote QA job include a bachelor’s degree in IT or a related field.

What is a remote QA?

Remote QA (Quality Assurance) jobs involve testing software, applications, or systems to ensure they meet specified requirements and are free of defects, all while working from a remote location. Remote QA professionals use various tools to identify bugs, document issues, and collaborate with development teams online. They may perform manual testing, automated testing, or both, depending on the project's needs. This role requires strong attention to detail, communication skills, and familiarity with QA methodologies and tools.

What are some common challenges faced by remote QA professionals and how can they be effectively addressed?

Remote QA professionals often face challenges such as communication barriers with development teams, staying aligned on project requirements, and managing test environments independently. These challenges can be addressed by leveraging collaboration tools like Slack or Jira, maintaining clear and regular communication through daily stand-ups or video calls, and using cloud-based testing platforms to ensure consistency. Proactively documenting processes and test results also helps keep everyone on the same page and ensures a high standard of quality is maintained, even when working remotely.

What is the difference between Remote Qa vs Remote Software Tester?

AspectRemote QaRemote Software Tester
Required CredentialsQA certifications, testing tools knowledgeTesting certifications, technical skills
Work EnvironmentRemote, collaborative teams, Agile/ScrumRemote, often project-based, Agile environment
Industry UsageSoftware development, IT companiesSoftware, apps, web development
Common Search/ComparisonYesYes

Remote Qa and Remote Software Tester roles share many similarities, including required certifications and work environments. Both work remotely within the software industry, focusing on ensuring quality. However, Remote Qa often involves broader quality assurance responsibilities, including process audits, while Remote Software Testers focus more on executing test cases and identifying bugs. Understanding these differences helps job seekers find roles that match their skills and career goals.

More about Remote Qa jobs

What are the most commonly searched types of Qa jobs in Utah?

The most popular types of Qa jobs in Utah are:

What are popular job titles related to Remote Qa jobs in Utah?

For Remote Qa jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote Qa jobs in Utah look for?

The top searched job categories for Remote Qa jobs in Utah are:

What cities in Utah are hiring for Remote Qa jobs?

Cities in Utah with the most Remote Qa job openings:

Remote Qa jobs near you
Infographic showing various Remote Qa job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution.

Quality Assurance Specialist

ACD Direct

Farmington, UT • Remote

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Quality Assurance Specialist - Remote


What do we do?

ACD Direct, Inc. is an innovative, virtual company that thrives on brokering solutions for our non-profit clients. ACD's heartbeat and competitive edge is powered by our people. Our company has grown from providing routine call center services to providing high-level, full-scale donor support resources and products. Our proprietary scripting engine, web forms and custom-built reporting enable clients to successfully conduct large-scale fundraising campaigns with accuracy and creativity.


Summary:
The QA Specialist II is responsible for assisting the Contact Center QA Manager in ensuring that the Contact Center's Quality Assurance is being performed per company guidelines and client expectations.


What will you do?


  • Conduct client calibration calls.

  • Monitor and audit agent calls to provide trends and lessons learned to both agents and operations

  • They provide the QA Supervisor with data on the status of the operation's quality assurance.

  • Serve as a Subject Matter Expert (SME) for contact center standard operating policies and

  • Act as a point of contact for the support staff to assist with questions with workflows and projects, and handle escalated customer/member calls from support staff (escalated Supervisor calls) for

  • Responsible for updating client logs and coordinating training for Quality Assurance team and ensuring compliance for weekly QA feedbacks.

  • Respond to QA issues via ticket and/or emails with urgency and immediacy.

  • Available to assist and monitor Rocket chat and Skype during anticipated heavy call volume times or as needed by CRMs and CC Management.

  • Support the various ticket teams and staff team as needed, and act as a backup when members of the team are absent.

  • Cross-train in the day-to-day call center skills, tasks, and projects.

  • Perform any additional duties assigned to them.


What does it take?

  • Must be able to work evening and weekends (Friday, Saturday and Sunday) No exceptions.

  • 1+ year experience working in a virtual contact center environment.

  • Knowledgeable in Microsoft Office products (Excel, Word, Outlook).

  • Time management and customer service skills


How we will support you?

- Remote Work - No commute time to the office

- Equipment Provided:

  • Laptop
  • Headset
  • Monthly Internet Stipend

- Benefits:

  • Medical/Vision and Dental Insurance
  • Flexible Spending Account / Health Savings Account
  • Personal Accident Insurance
  • 401(k)/Roth with matching
  • Tiered PTO based upon length of employment
  • Discounts & Life Services offered through Optum EAP

- Team Environment - The opportunity to work with a great team who strives for excellence, where the average tenure is well over 6 years. (Not bad for a company who has been in business for 20 years!)

**ACD Direct, Inc. is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on any status protected under federal, state, or local law.

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