Remote Quality Assurance Associate Jobs in Ohio (NOW HIRING)

What Will You Be Doing?

QA Strategy, Program Ownership & Business Partnership

• Own the Home Office quality assurance strategy for assigned product categories, brands, vendors, factories, or regions, ensuring QA priorities align with business needs and customer expectations.

• Serve as the primary QA partner to Sourcing, Technical Design, Regulatory Compliance, and regional QA teams on quality risks, escalation management, and supplier performance.

• Translate product and business priorities into clear QA expectations, testing strategies, audit focus areas, and issue-resolution plans forvendorand regional QA partners.

• Provide leadership visibility to emerging quality risks, supplier trends, recurring production concerns, compliance issues, and recommended mitigation plans.

• Balance speed, quality, cost, and risk considerations while helping cross-functional partners make informed decisions throughout development and production.

Supplier Quality Management & Factory Partnership

• Manage supplier and factory quality performance through regular communication with regional QA teams, vendors, factory partners, Sourcing, and business stakeholders.

• Establish expectations for supplier corrective action plans, follow-up requirements, and verification standards in partnership with field-based QA resources.

• Review factory audit outcomes, production findings, failed test reports, inspection results, shipment compliance issues, and other quality escalations to identify root causes and determine next steps.

• Partner with in-country QA teams or field auditors to prioritize factory visits, audit scope, remediation needs, supplier training, and production-readiness reviews.

• Lead supplier performance discussions and support accountability through documented action plans, scorecards, business reviews, and escalation routines.

Testing, Compliance & Product Quality Oversight

• Supportproduct testing programs for assigned categories, ensuring testing expectations, timing, risk assessment, and follow-up actions are clear and consistently executed.

• Partner withVendors, Regulatory Compliance, Sourcing, and QA teams to resolve failed or marginal testing results and prevent repeat issues.

• Monitor testing, labeling, raw material, trim, garment, workmanship, and compliance-related trends to identify systemic concerns and recommend process improvements.

• Support consistent interpretation of quality standards, testing protocols, care and compliance labeling requirements, and product risk decisions across functions.

• Ensure quality concerns are documented, communicated, and escalated appropriately before they impact bulk production, shipment, or customer experience.

Reporting, Metrics & Continuous Improvement

• Own or support quality reporting, supplier scorecards, issue trackers, audit summaries, testing dashboards, and leadership updates for assigned areas of responsibility.

• Analyze quality data and supplier performance trends to identify opportunities for prevention, efficiency, process consistency, and vendor development.

• Create clear recommendations for process improvements, risk mitigation plans, supplier education, and QA operating routines based on data and business priorities.

• Partner with cross-functional teams to improve documentation, handoffs, escalation paths, testing workflows, and quality governance across the product lifecycle.

• Drive continuous improvement initiatives that strengthen product quality, supplier accountability, operational consistency, and cross-functional ways of working.

Leadership & Influence

• Lead, coach, or mentor QA associates, cross-functional partners, or regional QA counterparts depending on final team structure.

• Set clear priorities, expectations, and communication routines to support timely issue resolution and strong execution across assigned workstreams.

• Build strong relationships with Home Office partners and global QA teams, ensuring quality priorities are understood and acted upon consistently.

• Represent the QA function in cross-functional meetings, supplier discussions, leadership updates, and seasonal business reviews.