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Remote Qa Analyst Jobs in Springfield, MA (NOW HIRING)

DataAnnotation

Quality Assurance Developer

Hartford, CT · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...

DataAnnotation

Quality Assurance Engineer

Springfield, MA · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...

DataAnnotation

Quality Assurance Engineer

Hartford, CT · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...

DataAnnotation

QA Engineer - AI Trainer

Hartford, CT · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...

DataAnnotation

QA Engineer - AI Trainer

Springfield, MA · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Benefits: * This is a full-time or part-time REMOTE position * You'll be able to choose which ...

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · Remote

$29 - $31/hr

Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action ... Quality Assurance aspects: * Experience with quality systems and industry standards ...

Quest Global

Aftermarket Field Rep- Remote

Windsor, CT · On-site +1

$29 - $31/hr

Identify bottlenecks, conduct gap analysis, create mitigation plans, generate and track action ... Quality Assurance aspects: * Experience with quality systems and industry standards compliance ...

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How much do remote qa analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote qa analyst in Springfield, MA is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $28.51 and $49.33 per hour, depending on experience, location, and employer.

What Does a Remote QA Analyst Do?

The job duties of a remote quality assurance or QA analyst involve working to test websites, software, and computer products, find bugs, and troubleshoot issues. As a remote QA analyst, you fulfill these and other responsibilities in a remote location outside of a physical office. Once you have tested the products or systems and compiled your analysis, you typically report the results to your employer or client. Most remote QA analysts use automated testing software and data to create reports for their employers, and this analysis may include suggestions for areas of improvement.

What is the difference between Remote Qa Analyst vs Remote Software Tester?

AspectRemote Qa AnalystRemote Software Tester
Required CredentialsQA certifications, understanding of testing methodologiesTesting certifications, knowledge of testing tools
Work EnvironmentCollaborates with development teams, analyzes requirementsExecutes test cases, reports bugs
Industry UsageUsed across software, web, and app developmentPrimarily in software and app development

Remote Qa Analysts focus on analyzing quality assurance processes, requirements, and test planning, often working closely with teams to improve quality strategies. Remote Software Testers primarily execute test cases and identify bugs. While both roles require testing knowledge and certifications, Qa Analysts have a broader scope involving process analysis, whereas Software Testers focus on hands-on testing execution.

What are the key skills and qualifications needed to thrive as a Remote QA Analyst, and why are they important?

To thrive as a Remote QA Analyst, you need a solid understanding of software testing methodologies, attention to detail, and typically a degree in computer science or a related field. Familiarity with test management tools like Jira, automation frameworks such as Selenium, and certification like ISTQB are commonly required. Strong communication, problem-solving abilities, and self-motivation are essential soft skills for collaborating remotely and ensuring quality standards. These skills and qualifications are crucial for identifying defects efficiently, maintaining clear communication with distributed teams, and delivering high-quality software products.

How does a Remote QA Analyst typically collaborate with development teams to ensure software quality?

As a Remote QA Analyst, you'll frequently coordinate with developers, product managers, and sometimes UX designers through virtual meetings, chat platforms, and project management tools. Effective communication is key, as you'll be reviewing requirements, reporting bugs, and providing feedback on test results. Many teams use agile methodologies, so you'll likely participate in regular stand-ups or sprint planning sessions. Despite the remote setting, collaboration is highly interactive, and building strong relationships with cross-functional team members is crucial to successfully identifying and resolving software issues.

What is a Remote QA Analyst?

A Remote QA Analyst is a quality assurance professional who works from a location outside the traditional office, typically from home, to test software products and ensure they meet quality standards. They design and execute test cases, report bugs, and collaborate with development teams using digital tools. Remote QA Analysts play a critical role in identifying issues early in the software development lifecycle, helping to deliver reliable and user-friendly products. They often use various testing frameworks and communicate regularly with team members via online platforms.
More about Remote Qa Analyst jobs
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What job categories do people searching Remote Qa Analyst jobs in Springfield, MA look for? The top searched job categories for Remote Qa Analyst jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Qa Analyst jobs? Cities near Springfield, MA with the most Remote Qa Analyst job openings:
Remote Qa Analyst jobs near you
Patient Engagement Center QA Analyst

Patient Engagement Center QA Analyst

Ivy Rehab Network

Hartford, CT • Remote

$50K - $60K/yr

Full-time

PTO

Posted 9 days ago

Ivy Rehab Physical Therapy rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

487th of 869 rated healthcare providers

Job description

State of Location:

New York

Position Summary:

At Ivy Rehab, we're "All About the People"! As a Call Center / Patient Engagement Center QA Analyst, you will play a crucial role in our mission to help enable people to live their lives to the fullest.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

OUR VALUES:
One Ivy - Love what you do - Do the right thing - I belong - GSD (Get stuff done) - Grow - Serve others

The Patient Engagement Center(PEC)QA Analystwillsupport the PECTraining and QA Manager indevelopingthe Quality Assurance (QA) program for our Patient Engagement Center (PEC). Specifically, the PEC QA Analyst willevaluatepatient interactions, collect and analyzedata to improve processes and protocols within the contact center,identifycoaching opportunities, andsupport PEC Managers in helpingPatient Engagement Advocates improve their skills. In this role, the PEC QAAnalystwillhelp to ensurethat PECAdvocatesare properly and effectivelyhandlinga variety of interactions, ranging fromschedulingorchanging new patient appointments,togeneral questions, to complaints. Over time, the PEC will also handle other interaction channels, such as outbound, chat, email. The PEC QAAnalystwill ensure thatPEC Advocates can resolve issues quickly and effectively, de-escalate challenging situations, and provide an exceptional patient experience.

Your responsibilities will include:

  • Contribute to the design and development ofour quality assurance program

  • EnsureAdvocates are followinga consistent and quality approach to handling patient interactions

  • Regularlymonitorand conduct evaluations of interactions to assess the quality of service andidentifystrengths and areas for improvement in Advocate performance

  • Support Managers in providingin-the-moment coaching to Advocates to improve their performance as measured against KPIs

  • Supportthe "nesting" program whenAdvocatesgraduate training and begin handling interactionsthrough more robust call monitoring and early intervention to ensurelong-termsuccess for the Advocates

  • Participate in cross-functional collaborationswith other Ivy departments to ensure process alignment among the PEC, front office, and clinic teams to meet quality standards for all departments involved in patient interactions

  • Observe daily operations of the contact center and lead interaction quality calibrations toidentifyskill gaps and necessary training program improvements

  • Identifyopportunities to evolvetheQA program (materials, modalities, processes) with growth of contact center

  • Helpto improve PEC KPIsby sharingperformance trends, areas of concern, and opportunities for improvement with Advocates and PEC management

To excel in this role, you shouldpossess:

  • Minimum 2-3 years quality assurance experience in a contact center environment

  • Experience with QA automation and speechanalyticstools, including AI, a plus

  • Empathy and coaching abilities to provide feedback that is not only constructive but also supportive

  • Excellent problem-solving and analytical skills to not onlyidentifyissues but offer innovative solutions

  • Healthcare/physical therapy experience a plus

  • Knowledge of customer service best practices

  • Detail-oriented, self-reliant, and process-driven mindset

  • Strong communication(verbal and written), interpersonal, and conflict resolution skills

  • Ability toexcelin a fast-paced and stressful work environment

  • Must be technically savvy, withdemonstratedexperience working with multiple systems and apps

Why choose Ivy?

  • Best Employer:A prestigious honor to be recognized byModern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

  • Exceeding Expectations:Deliver best-in-class care andwitnessexceptional patient outcomes.

  • Incentives Galore:Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.

  • Empowering Values:Live by values that prioritize teamwork, growth, and serving others

Compensation ranges from $50,000.00 - $60,000.00 based on experience.

#LI-remote

#LI-ST1

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

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