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Entry Level Qa Analyst Jobs in Springfield, MA (NOW HIRING)

Programmers.io

Sales force QA

Hartford, CT · On-site

Collaborate with developers, business analysts, and stakeholders to understand requirements and ... Minimum three years of experience as a Salesforce QA * Proven experience in Manual testing

Programmers.io

Sales force QA

Hartford, CT · On-site

Collaborate with developers, business analysts, and stakeholders to understand requirements and ... Minimum three years of experience as a Salesforce QA * Proven experience in Manual testing

Green Thumb

Quality Assurance Specialist

Holyoke, MA · On-site

Analyze facility trends to assess potential areas of continued non-compliance. * Routinely reviews monthly corporate QA/QC documentation and assures that all areas of concern are addressed ...

Green Thumb

Quality Assurance Specialist

Holyoke, MA · On-site

Analyze facility trends to assess potential areas of continued non-compliance. * Routinely reviews monthly corporate QA/QC documentation and assures that all areas of concern are addressed ...

Purple Drive Technologies

QA Manual Testing

Hartford, CT · On-site

Overview: QA Manual Testing Mandatory Skills: * Manual Testing with various browsers * Ability to ... Ability to analyze business requirements. * Ability to work as a technical professional on an Agile ...

DataAnnotation

Quality Assurance Developer

Hartford, CT · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Evaluate the quality produced by AI models for correctness and performance Qualifications:

DataAnnotation

Quality Assurance Engineer

Hartford, CT · Remote

$40 - $75/hr

... analysis and visualization. Your work directly contributes to refining intelligent systems that ... Evaluate the quality produced by AI models for correctness and performance Qualifications:

Vista Robotics

Software QA Intern

Hartford, CT

$19.50 - $25.50/hr

As a Software QA Intern at Vista Robotics, you will be involved in testing and analyzing software applications to identify and resolve any issues. Your work will directly impact the performance and ...

Sonsoft Inc

Java + RFT/Sel/ Digital QA

Hartford, CT · On-site

Minimum of at least 2 years of QA experience * Knowledge: Expertise on testing Technology for ... Analytical abilities, Strong Technical Skills, Good communication skills, ability to work in a ...

Sonsoft Inc

Java + RFT/Sel/ Digital QA

Hartford, CT

Minimum of at least 2 years of QA experience * Knowledge: Expertise on testing Technology for ... Analytical abilities, Strong Technical Skills, Good communication skills, ability to work in a ...

Vista Robotics

Software QA Intern

Springfield, MA

$19.25 - $25.25/hr

As a Software QA Intern at Vista Robotics, you will be involved in testing and analyzing software applications to identify and resolve any issues. Your work will directly impact the performance and ...

Sonsoft Inc

Java + RFT/Sel/ Digital QA

Hartford, CT · On-site

Minimum of at least 2 years of QA experience * Knowledge: Expertise on testing Technology for ... Analytical abilities, Strong Technical Skills, Good communication skills, ability to work in a ...

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Entry Level Qa Analyst information

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$39

$63

How much do entry level qa analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for entry level qa analyst in Springfield, MA is $39.90, according to ZipRecruiter salary data. Most workers in this role earn between $28.51 and $49.33 per hour, depending on experience, location, and employer.

What is an Entry Level QA Analyst job?

An Entry Level QA Analyst is responsible for testing software applications to identify defects, ensure functionality, and improve overall quality. They work closely with developers and product teams to execute test cases, report bugs, and verify fixes. This role typically requires knowledge of testing methodologies, attention to detail, and basic understanding of software development processes. Entry-level QA analysts may use manual and automated testing techniques to validate software performance. Strong analytical skills and communication are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Entry Level Qa Analyst position, and why are they important?

To thrive as an Entry Level QA Analyst, you need strong analytical skills, attention to detail, and a foundational understanding of software development processes, often supported by a relevant degree or coursework in computer science or a related field. Familiarity with QA tools such as Jira, Selenium, or test management software, along with a basic grasp of SQL and manual testing, is commonly expected. Effective communication, problem-solving abilities, and willingness to learn make someone stand out in this position. These skills are important to ensure software quality, identify defects early, and support collaborative issue resolution within the development team.

What does a typical day look like for an Entry Level QA Analyst?

As an Entry Level QA Analyst, your day-to-day responsibilities often include creating and executing test cases, documenting and communicating software defects, and collaborating closely with developers to resolve issues. You may also participate in daily stand-up meetings, learn to use various test management tools, and help review product requirements for testability. Expect to work within a supportive team environment, where guidance and mentorship are common. This hands-on experience allows you to build a strong foundation in quality assurance and gain valuable insight into the software development lifecycle.

What are the most commonly searched types of Qa Analyst jobs in Springfield, MA? The most popular types of Qa Analyst jobs in Springfield, MA are:
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Entry Level Qa Analyst jobs near you
Infographic showing various Entry Level Qa Analyst job openings in Springfield, MA as of May 2026, with employment types broken down into 5% Internship, 83% Full Time, 5% Part Time, 5% Contract, and 2% Nights. Highlights an 94% In-person, 4% Hybrid, and 2% Remote job distribution, with an average salary of $82,984 per year, or $39.9 per hour.
Patient Engagement Center QA Analyst

Patient Engagement Center QA Analyst

Ivy Rehab Network

Hartford, CT • Remote

$50K - $60K/yr

Full-time

PTO

Posted 9 days ago

Ivy Rehab Physical Therapy rating

6.8

Company rating: 6.8 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

487th of 869 rated healthcare providers

Job description

State of Location:

New York

Position Summary:

At Ivy Rehab, we're "All About the People"! As a Call Center / Patient Engagement Center QA Analyst, you will play a crucial role in our mission to help enable people to live their lives to the fullest.

Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

OUR VALUES:
One Ivy - Love what you do - Do the right thing - I belong - GSD (Get stuff done) - Grow - Serve others

The Patient Engagement Center(PEC)QA Analystwillsupport the PECTraining and QA Manager indevelopingthe Quality Assurance (QA) program for our Patient Engagement Center (PEC). Specifically, the PEC QA Analyst willevaluatepatient interactions, collect and analyzedata to improve processes and protocols within the contact center,identifycoaching opportunities, andsupport PEC Managers in helpingPatient Engagement Advocates improve their skills. In this role, the PEC QAAnalystwillhelp to ensurethat PECAdvocatesare properly and effectivelyhandlinga variety of interactions, ranging fromschedulingorchanging new patient appointments,togeneral questions, to complaints. Over time, the PEC will also handle other interaction channels, such as outbound, chat, email. The PEC QAAnalystwill ensure thatPEC Advocates can resolve issues quickly and effectively, de-escalate challenging situations, and provide an exceptional patient experience.

Your responsibilities will include:

  • Contribute to the design and development ofour quality assurance program

  • EnsureAdvocates are followinga consistent and quality approach to handling patient interactions

  • Regularlymonitorand conduct evaluations of interactions to assess the quality of service andidentifystrengths and areas for improvement in Advocate performance

  • Support Managers in providingin-the-moment coaching to Advocates to improve their performance as measured against KPIs

  • Supportthe "nesting" program whenAdvocatesgraduate training and begin handling interactionsthrough more robust call monitoring and early intervention to ensurelong-termsuccess for the Advocates

  • Participate in cross-functional collaborationswith other Ivy departments to ensure process alignment among the PEC, front office, and clinic teams to meet quality standards for all departments involved in patient interactions

  • Observe daily operations of the contact center and lead interaction quality calibrations toidentifyskill gaps and necessary training program improvements

  • Identifyopportunities to evolvetheQA program (materials, modalities, processes) with growth of contact center

  • Helpto improve PEC KPIsby sharingperformance trends, areas of concern, and opportunities for improvement with Advocates and PEC management

To excel in this role, you shouldpossess:

  • Minimum 2-3 years quality assurance experience in a contact center environment

  • Experience with QA automation and speechanalyticstools, including AI, a plus

  • Empathy and coaching abilities to provide feedback that is not only constructive but also supportive

  • Excellent problem-solving and analytical skills to not onlyidentifyissues but offer innovative solutions

  • Healthcare/physical therapy experience a plus

  • Knowledge of customer service best practices

  • Detail-oriented, self-reliant, and process-driven mindset

  • Strong communication(verbal and written), interpersonal, and conflict resolution skills

  • Ability toexcelin a fast-paced and stressful work environment

  • Must be technically savvy, withdemonstratedexperience working with multiple systems and apps

Why choose Ivy?

  • Best Employer:A prestigious honor to be recognized byModern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

  • Exceeding Expectations:Deliver best-in-class care andwitnessexceptional patient outcomes.

  • Incentives Galore:Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans and paid holidays.

  • Empowering Values:Live by values that prioritize teamwork, growth, and serving others

Compensation ranges from $50,000.00 - $60,000.00 based on experience.

#LI-remote

#LI-ST1

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

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