Remote Property Management Jobs in Boston, MA (NOW HIRING)

Primary Purpose of Position:

Process daily cash receipts, invoices and adjustments for assigned properties. Answer inquiries from Clients, Property Management, Accounting and Legal Departments. Perform account reconciliations to obtain payments and keep the aging accurate and current in the assigned Region.  

Essential Functions:

• Provide high-quality customer service to clients and BXP employees.

• Ensure that all cash receipts are posted daily and applied correctly.

• Process the JD Edwards Auto-Receipts program when assigned and accurately allocate unidentified receipts that did not post to a specific client account. 

• Log all live checks received and prepare them for remote deposit.   

• Perform Remote Deposit process and maintain accurate files for deposited checks when assigned.

• Contact clients with past due recurring charges, work order invoices and other invoice types for payment status updates.

• Analyze assigned property portfolio and contact clients regarding payment discrepancies, including but not limited to unapplied cash and over/underpaid account charges.

• Prepare account reconciliation schedules and correspondence for clients to assist with the resolution of payment discrepancies, past due invoices and unapplied cash.

• Review prepaid rent aging report for assigned portfolio on a monthly basis and apply funds as required.

• Meet with the Senior AR coordinator and AR Manager to review assigned properties on a monthly basis

• Attend regional AR collections meetings for assigned property portfolio to provide relevant information regarding client account activities

• Enter approved manual invoice and adjustment requests from accountants and property managers to include but not limited to property escrow reconciliations, real estate taxes, and submetered utilities.

• Complete daily assigned peer verification duties to ensure the accuracy of manually entered AR transactions in JDE before they are posted to the general ledger.

• Prepare paperwork and obtain approvals for AR refunds, late fee reversals, and bad debt write-offs that are entered by the Sr. AR coordinators or AR managers.

• Document all account correspondence with clients and internal BXP contacts within the Versapay portal.

Non-Essential Functions:

• Perform special projects as assigned.

Requirements and Qualifications:

• A High School Diploma or equivalent education certificate required. Associate's degree in accounting or business management preferred.

• Prior experience in Accounts Receivable, Billing or Collections.

• Ability to communicate well both verbally and in writing.

• Knowledge of JD Edwards accounting software desirable.

• Ability to work in a fast-paced environment.

• Detail oriented and proven problem-solving skills.

• Results oriented and desire to support new products and technologies.

• Possess a positive attitude toward working with others.

• Ability to multi-task.

• Ability to work independently and as a productive member of a team.

• Excellent customer service orientation.

• Proficient in Word Applications.

Physical Requirements:

• Involves work of a general office nature usually performed sitting, such as answering the phone and operating a computer. 
• Involves work of a general office nature usually performed standing, such as operating a photocopier and a fax machine.
• Involves movement between departments to facilitate workflow.

Internal and External Contacts:

• Regularly interfaces internally with Lease Administration, Property Accountants, Accounting Managers, Accounts Payable, and Property Management.

• Regularly interfaces externally with clients.

Reporting Structure:

• This position reports directly to the Accounts Receivable Manager who provides supervision, guidance, and monitors work on a regular basis to include performance reviews.

Salary Range:

$55,045 - $70,000. BXP offers a competitive total rewards package including base salary and annual discretionary bonus.  The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors.  Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. 

BXP is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.