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Remote Progressive Customer Service Jobs in Washington

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Upper Marlboro, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Alexandria, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ellicott City, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Columbia, MD · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Annapolis, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Vienna, VA · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Laurel, MD · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Glen Burnie, MD · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsProgressive Customer Service JobsRemote Progressive Customer Service JobsRemote Progressive Customer Service Jobs in Washington

Remote Progressive Customer Service information

How much does a call center representative make at Progressive?

A remote Progressive customer service representative typically earns around $15 to $20 per hour, depending on experience and location. The role often involves using customer management tools and requires good communication skills, with some positions offering additional benefits or incentives.

Does Progressive provide equipment to work from home?

Progressive's remote customer service roles typically do not include providing equipment; employees are usually expected to use their own computers and internet connection. However, some positions may offer stipends or support for necessary tools. It is advisable to confirm specific equipment policies during the application process or onboarding.

How much does Progressive pay remote workers?

Progressive offers remote customer service positions with pay rates typically ranging from $15 to $20 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and paid time off, and the role often requires strong communication skills and familiarity with customer service tools.

What is the difference between Remote Progressive Customer Service vs Remote Customer Support?

AspectRemote Progressive Customer ServiceRemote Customer Support
CredentialsBasic customer service skills, sometimes certifications in communicationBasic customer service skills, often similar certifications
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Industry UsageCommon in retail, telecom, tech companiesCommon across various industries including tech, retail, healthcare
Job FocusHandling customer inquiries, troubleshooting, resolving issuesHandling customer inquiries, troubleshooting, resolving issues

Remote Progressive Customer Service and Remote Customer Support roles are similar in credentials, work environment, and industry usage. The main difference lies in the emphasis on progressive training and career growth opportunities in Remote Progressive Customer Service, which often includes additional training programs aimed at advancing within customer service roles.

Does Progressive offer remote jobs?

Progressive offers remote customer service positions, including roles like Remote Progressive Customer Service. These jobs typically require strong communication skills and may involve working with customer management tools from home. Remote opportunities are available for qualified candidates seeking flexible schedules.
What are the most commonly searched types of Progressive Customer Service jobs in Washington? The most popular types of Progressive Customer Service jobs in Washington are:
What are popular job titles related to Remote Progressive Customer Service jobs in Washington? For Remote Progressive Customer Service jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Remote Progressive Customer Service jobs in Washington look for? The top searched job categories for Remote Progressive Customer Service jobs in Washington are:
What cities in Washington are hiring for Remote Progressive Customer Service jobs? Cities in Washington with the most Remote Progressive Customer Service job openings:
Remote Progressive Customer Service jobs near you
Bilingual (English-Spanish) Customer Service Representative

Bilingual (English-Spanish) Customer Service Representative

Addison Group

Mclean, VA • Remote

$25 - $26/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Job Title: Bilngual (English/Spanish) Customer Service Representative

Industry: Consumer Services / Dispute Resolution

Location (city, state): McLean, VA

Assignment Type: Contract-to-Hire | Long-term contract assignment

Pay: $25.00–$26.00/hour

Work Schedule:

Monday–Friday | 9:00 AM – 6:00 PM EST

Hybrid schedule available after training completion (2 onsite days / 3 remote days)

Initial training period of approximately 3–6 weeks will be fully onsite

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a respected organization seeking bilingual customer service professionals to support its dispute resolution operations team. This organization provides consumer-focused services in a collaborative environment that promotes professional development and long-term career growth.

Job Description:

Our client is seeking a bilingual (English/Spanish) Customer Service Representative to support consumers through dispute and claims-related processes. This role will serve as a primary point of contact for inbound inquiries, assist with claim submissions, explain program procedures, and provide exceptional customer support throughout the process. Candidates must be comfortable working in a fast-paced contact center environment and demonstrate strong communication and problem-solving abilities.

Key Responsibilities:

  • Manage inbound customer inquiries in a high-volume call center setting
  • Assist customers with online and phone-based claim submissions
  • Explain program requirements, processes, and next steps clearly and professionally
  • Maintain detailed and accurate records within internal systems
  • Escalate complex issues appropriately when needed
  • Deliver empathetic, solution-oriented customer service in both English and Spanish
  • Support operational initiatives and outreach projects as assigned
  • Learn and apply industry-related policies and procedures

Qualifications:

  • Bilingual in English and Spanish required
  • Bachelor’s degree required
  • Minimum 4 years of progressive customer service experience in a call center or contact center environment
  • Experience with CRM/contact center software such as RingCentral or similar systems
  • Prior Fortune 500 or enterprise-level customer support experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking, organizational, and problem-solving abilities
  • Comfortable using web-based customer support platforms
  • Demonstrated career growth within prior customer service positions

Additional Details:

  • Structured onboarding and training provided
  • Long-term contract with potential for permanent conversion based on performance
  • Opportunity for advancement into higher-level dispute resolution and case management responsibilities
  • Collaborative and team-oriented work environment
  • Video interview process with leadership team
  • Targeted start date: June/July 2026

Perks:

  • Hybrid work flexibility after training
  • Career advancement opportunities
  • Professional development and mentorship
  • Supportive team culture
  • Exposure to dispute resolution and case management operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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