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Remote Programming Jobs in Allentown, PA (NOW HIRING)

Victaulic

Change Management Specialist

Easton, PA · On-site +1

... engineer change for a more stable and sustainable world. YOUR IMPACT STARTS HERE We're looking for a Change Management Specialist to join our Enterprise Project Management Office (EPMO) in a remote ...

Victaulic

Change Management Specialist

Easton, PA · On-site +1

... engineer change for a more stable and sustainable world. YOUR IMPACT STARTS HERE We're looking for a Change Management Specialist to join our Enterprise Project Management Office (EPMO) in a remote ...

iHeartMedia, Inc.

remote tech

Allentown, PA · On-site +1

$33K - $42K/yr

Because we reach almost every community in America, we're committed to providing a range of programming that reflects the diversity of the many communities we serve - and our company reflects that ...

Allere

Cloud Architect

Allentown, PA · Remote

$64.25 - $81.75/hr

Remote EST Time Zone Cloud Security Architect or Cloud Platform Developer with a hands-on coding focus to join our Cybersecurity organization. In this role, you will work closely with our Cloud ...

micro1 AI

Bioinformatics Software Engineer

Allentown, PA · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their expertise to a customer's computational drug discovery project. In this role, you'll apply your expertise ...

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All JobsProgramming JobsRemote Programming JobsRemote Programming Jobs in Allentown, PA

Remote Programming information

See Allentown, PA salary details

$24.7K

$87.8K

$147K

How much do remote programming jobs pay per year?

As of Aug 20, 2026, the average yearly pay for remote programming in Allentown, PA is $87,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $114,500.00 per year, depending on experience, location, and employer.

What is remote programming?

Remote programming refers to the practice of writing, testing, and maintaining computer software from a location outside of a traditional office environment. Remote programmers typically work from home or other locations using internet-connected devices to collaborate with teams, access code repositories, and deploy software. This type of work offers flexibility in terms of location and often allows for more control over work hours. Remote programming has become increasingly popular due to advancements in communication tools and the global demand for technical skills.

What are remote programming jobs?

Remote programming jobs involve working to develop computer software without working in an office. Instead, you perform your duties as a programmer in a remote office location or from home. This job typically involves projects using a computer language such as Java, C++, Python, or Ruby, to name only a few. Programming jobs run a wide gamut of responsibilities, depending on the project and the industry of your employer, but may include database systems or app development.

What are the key skills and qualifications needed to thrive as a remote programmer?

To thrive as a Remote Programmer, you need strong proficiency in programming languages, problem-solving abilities, and typically a degree in computer science or related experience. Familiarity with version control systems like Git, cloud platforms, and collaboration tools such as Slack or Jira is standard. Excellent time management, self-motivation, and effective communication skills help remote programmers excel in distributed teams. These competencies are crucial for delivering high-quality code, meeting deadlines, and collaborating seamlessly in a remote work environment.

How does working as a remote programmer impact collaboration with team members?

As a remote programmer, collaboration often relies on digital communication tools such as Slack, Zoom, and project management platforms like Jira or Trello. While you may not have face-to-face interactions, regular virtual meetings, code reviews, and real-time messaging help maintain strong team connections. It's important to proactively communicate and document your work to ensure alignment with your team. Remote settings can offer flexibility, but they also require strong self-discipline and organization to stay on track with shared goals.

What is the difference between Remote Programming vs Remote Web Development?

AspectRemote ProgrammingRemote Web Development
Required SkillsVarious programming languages, software developmentHTML, CSS, JavaScript, front-end/back-end frameworks
Work EnvironmentRemote, often in software companies or freelanceRemote, typically in web agencies or tech firms
CertificationsProgramming certifications (e.g., Java, Python)Web development certifications (e.g., HTML, CSS, JavaScript)
Industry UsageSoftware, app development, enterprise solutionsWebsite, web app, and platform development

Remote Programming involves developing software across various languages and platforms, often for applications or systems. Remote Web Development focuses specifically on building websites and web applications using HTML, CSS, and JavaScript. While both roles require coding skills and remote work setups, Remote Programming covers a broader range of software projects, whereas Remote Web Development specializes in web-based solutions.

Can you work remotely as a remote programmer?

Remote programming jobs are common and allow programmers to work from any location with internet access. These roles often require proficiency in collaboration tools, version control systems, and strong communication skills. Many companies offer flexible schedules and fully remote positions for programmers across various industries.
More about Remote Programming jobs

What are the most commonly searched types of Programming jobs in Allentown, PA?

The most popular types of Programming jobs in Allentown, PA are:

What are popular job titles related to Remote Programming jobs in Allentown, PA?

For Remote Programming jobs in Allentown, PA, the most frequently searched job titles are:

What job categories do people searching Remote Programming jobs in Allentown, PA look for?

The top searched job categories for Remote Programming jobs in Allentown, PA are:

What cities near Allentown, PA are hiring for Remote Programming jobs?

Cities near Allentown, PA with the most Remote Programming job openings:

Remote Programming jobs near you
Infographic showing various Remote Programming job openings in Allentown, PA as of August 2026, with employment types broken down into 1% Internship, 79% Full Time, 16% Part Time, 3% Contract, and 1% Nights. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $87,775 per year, or $42.2 per hour.

Customer Success Agent

SYNERGIS TECHNOLOGIES, LLC

Quakertown, PA • Remote

$15.75 - $21.25/hr

Full-time

Posted 9 days ago

Job description

Position SummaryThe Customer Success Agent (CSA) is responsible for delivering exceptional technical support and customer service to Adept customers throughout the customer lifecycle. Acting as the primary technical resource for support requests, the CSA diagnoses, troubleshoots, and resolves issues involving Adept software, Microsoft Windows Server environments, Microsoft SQL Server, IIS, authentication services, engineering applications, and related infrastructure.
The CSA partners closely with Customer Success Managers (CSMs), Quality Assurance, Product Management, Development, Professional Services, and Sales to ensure customer issues are resolved efficiently while continuously improving the customer experience. In addition to technical support, the CSA contributes to product quality through testing, documentation, and knowledge sharing.
This position requires strong technical aptitude, excellent communication skills, and a customer-first mindset. The CSA participates in an after-hours on-call rotation providing 24x7 support for critical customer issues in accordance with company support policies and customer service level agreements (SLAs).
Essential AccountabilitiesTimeResponsibilityDescription65%Customer Technical SupportProvide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing systems.25%Quality Assurance & Technical ValidationAssist with software testing, issue replication, and validation of product fixes.5%Documentation & Knowledge ManagementCreate and maintain technical documentation and customer knowledge resources.5%Professional Services & Additional ResponsibilitiesSupport customer events, training, and other departmental initiatives. Essential Duties & Responsibilities1. Customer Technical Support (65%)
Serve as the primary point of contact for customer technical support by:
  • Responding to customer requests through phone, email, web, and support ticket systems.
  • Diagnosing and resolving issues involving:
    • Adept Desktop and Web applications
    • Microsoft Windows Server
    • Microsoft SQL Server
    • IIS
    • Authentication (Active Directory, LDAP, SSO)
    • CAD integrations (AutoCAD, Inventor, SOLIDWORKS, etc.)
    • File management, document lifecycle, and engineering workflows
  • Managing customer cases using Salesforce and Atlassian Jira while maintaining accurate documentation and timely updates.
  • Prioritizing and resolving incidents according to defined service level agreements.
  • Escalating complex technical issues to Engineering or Product Management when appropriate.
  • Performing remote troubleshooting sessions to identify root causes and implement corrective actions.
  • Restoring customer confidence through professional, timely, and effective communication.
  • Following established troubleshooting procedures while documenting resolutions for future reference.
  • Participating in regular team meetings, case reviews, and continuous improvement initiatives.
  • Building strong customer relationships through professionalism, responsiveness, and technical expertise.

24x7 On-Call Support
  • Participate in a rotating after-hours on-call schedule providing 24 hours per day, 7 days per week support for customer issues.
  • Respond to emergency support requests within established response time objectives.
  • Coordinate with Development, Product Management, and leadership during critical customer outages.
  • Ensure timely communication and resolution of after-hours production incidents.
  • Participate in weekend, holiday, and overnight support rotations as assigned.

2. Quality Assurance & Technical Validation (25%)
Improve product quality by:
  • Reproducing customer-reported defects in controlled environments.
  • Maintaining virtual test environments.
  • Installing, configuring, and upgrading Adept software.
  • Restoring and managing Microsoft SQL Server databases.
  • Configuring IIS websites and application pools.
  • Installing and configuring SSL certificates.
  • Testing software fixes and verifying defect resolution.
  • Logging defects and enhancement requests in Jira with complete reproduction steps.
  • Collaborating closely with Development and Product Owners to improve product stability and usability.

3. Documentation & Knowledge Management (5%)
Support customer success by developing technical resources including:
  • Knowledge Base articles
  • Technical Bulletins
  • Installation Guides
  • Troubleshooting Guides
  • Best Practice documentation
  • Internal Support Procedures
Additionally:
  • Review existing documentation for technical accuracy.
  • Document recurring issues and proven solutions.
  • Share technical knowledge with teammates to improve overall support effectiveness.

4. Professional Services & Additional Responsibilities (5%)
  • Support customer conferences, and training events.
  • Assist Customer Success Managers during customer implementations when required.
  • Participate in product demonstrations and internal technical training.
  • Cross-train with other Customer Success team members.
  • Perform additional duties as assigned.
 Knowledge, Skills & AbilitiesExperience
  • Minimum of 3 years supporting enterprise software applications.
  • Experience supporting PDM, PLM, Document Management, CAD, or Engineering software preferred.
  • Experience working directly with external customers in a technical support environment.
Technical Knowledge
Strong working knowledge of:
  • Microsoft Windows Server
  • Microsoft SQL Server
  • Microsoft IIS
  • Microsoft Active Directory
  • SSL Certificates
  • Networking fundamentals (DNS, TCP/IP, Firewalls)
  • Windows Desktop operating systems
  • Virtualization technologies (VMware, Hyper-V)
  • CAD applications such as AutoCAD, Inventor, or SOLIDWORKS
  • Document Management or Product Data Management systems
Experience with the following is highly desirable:
  • Salesforce
  • Atlassian Jira
  • Azure Active Directory / Entra ID
  • LDAP
  • SAML / Single Sign-On
  • PowerShell
  • OpenSearch
Communication
  • Excellent verbal and written communication skills.
  • Ability to explain complex technical concepts to both technical and non-technical audiences.
  • Professional, patient, and customer-focused demeanor.
  • Strong documentation skills.
Problem Solving
  • Strong analytical and troubleshooting abilities.
  • Ability to independently identify root causes and develop effective solutions.
  • Ability to manage multiple priorities while maintaining attention to detail.
  • Sound judgment regarding escalation and prioritization.
Teamwork
  • Demonstrated ability to collaborate across departments.
  • Positive attitude with a willingness to mentor and share knowledge.
  • Strong organizational and time management skills.
Flexibility
  • Willingness to participate in rotating evening, weekend, holiday, and overnight on-call schedules.
  • Ability to occasionally work outside normal business hours to support customer emergencies and planned maintenance activities.
 Working ConditionsConditionPercentageIndoor Office Environment100%InternetEthernet, Hi-Speed Internet ServicesOutdoor Work0%TravelUp to 10% (occasionally for customer meetings, training, or conferences)Noise ExposureMinimalHazard ExposureMinimalNo unusual physical requirements.
 Key Working RelationshipsInternal
  • Customer Success Managers
  • Customer Success Specialists
  • Customer Success Agents
  • Development
  • Quality Assurance
  • Product Management
  • Sales
External
  • Customers
  • Customer IT Administrators
  • System Administrators
  • Engineering Managers
  • CAD Administrators
  • Adept Administrators
 Success MeasuresA successful Customer Success Agent consistently demonstrates:
  • High customer satisfaction (CSAT)
  • Timely response and resolution of support cases
  • Effective management of assigned ticket backlog
  • Accurate case documentation
  • Strong collaboration across departments
  • High-quality technical documentation
  • Meaningful contributions to product quality through testing and issue validation
  • Dependable participation in the 24x7 on-call support rotation
  • Continuous technical learning and professional development

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, ancestry, national origin, age, sex, sexual orientation, sexual identity or handicap.

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