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Remote Production Support Engineer Jobs in Irving, TX

Generac

Sales Engineer - Data Centers

Dallas, TX · On-site +1

Provide onsite and remote technical sales support for Generac Industrial products * Utilize tools (PDSS, fly-ins, visits, Engineering Symposium, Power Design Pro, etc.) to support and educate the ...

Stryker

Senior Lead Data Engineer (Remote)

Dallas, TX · On-site +1

Remote As a Senior Lead, Data Engineering, you will serve as a technical leader who helps shape the ... Support the development of internal data products, APIs, and user-facing applications that simplify ...

KEYENCE

Field Application Engineer '27

Frisco, TX · On-site +1

$53K - $80K/yr

Install and program our products using hand tools or programming languages. * Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100 ...

Select Minds LLC

COBOL Programmer

Dallas, TX · Remote

$55 - $60/hr

Remote (Must work PST hours) Travel: Up to 3 days per month onsite (expenses covered) Experience ... Production Support: Diagnose and resolve real-time production issues to minimize system downtime.

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All JobsProduction Support Engineer JobsRemote Production Support Engineer JobsRemote Production Support Engineer Jobs in Irving, TX

Remote Production Support Engineer information

See Irving, TX salary details

$17

$46

$77

How much do remote production support engineer jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote production support engineer in Irving, TX is $46.06, according to ZipRecruiter salary data. Most workers in this role earn between $38.80 and $50.53 per hour, depending on experience, location, and employer.

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What are popular job titles related to Remote Production Support Engineer jobs in Irving, TX?

For Remote Production Support Engineer jobs in Irving, TX, the most frequently searched job titles are:

What job categories do people searching Remote Production Support Engineer jobs in Irving, TX look for?

The top searched job categories for Remote Production Support Engineer jobs in Irving, TX are:

What cities near Irving, TX are hiring for Remote Production Support Engineer jobs?

Cities near Irving, TX with the most Remote Production Support Engineer job openings:

Remote Production Support Engineer jobs near you
Infographic showing various Remote Production Support Engineer job openings in Irving, TX as of August 2026, with employment types broken down into 78% Full Time, 11% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $95,815 per year, or $46.1 per hour.

HealthShare Application Engineer - Second Shift (Remote Opportunity)

VetsEZ

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

We are currently looking for a HealthShare Application Engineer for a 100% remote position supporting a large federal government healthcare modernization project. This role is responsible for supporting and maintaining InterSystems HealthShare and IRIS environments, including platform administration, production support, automation, CI/CD processes, security integrations, and system performance optimization.

This position requires support of an alternative schedule. Candidates must be available to work either Monday-Friday from 3:00 PM to 12:00 AM EST or 11:00 PM to 8:00 AM EST, with 12-hour weekend shifts (7:00 AM-7:00 PM EST) on Saturday and Sunday.

The candidate must reside within the continental US.

Responsibilities

  • Support and maintain InterSystems HealthShare, Health Connect, IRIS, and related platform technologies in production environments.
  • Develop and implement automation solutions to improve operational efficiency and streamline software delivery processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and deployment processes.
  • Perform system administration activities including installation, configuration, patching, backup, recovery, and performance tuning.
  • Manage certificate lifecycle activities and support security integrations including OAuth, SSO, and ADFS.
  • Provide Tier 3 production support and troubleshooting for HealthShare applications and related infrastructure.
  • Configure and support monitoring, alerting, and operational tools to ensure platform availability and reliability.
  • Collaborate with engineering and operations teams to identify, troubleshoot, and resolve complex technical issues.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
  • 3+ years of professional experience in information technology, healthcare IT, or federal government contracting environments.
  • Hands-on experience supporting InterSystems HealthShare, Health Connect, IRIS, Ensemble, or Cache environments.
  • Experience administering Linux/Unix-based systems and large middleware applications.
  • Experience with cloud platforms such as AWS.
  • Experience developing or maintaining CI/CD pipelines using tools such as Jenkins, Ansible, or similar technologies.
  • Experience with monitoring and observability platforms such as Splunk, Dynatrace, CloudWatch, or equivalent solutions.
  • Familiarity with OAuth, SSO, certificate management, and enterprise authentication technologies.
  • Knowledge of Agile methodologies, DevOps practices, and modern software delivery processes.
  • Strong analytical, troubleshooting, and communication skills.

Additional Qualifications

  • Experience supporting Department of Veterans Affairs (VA) healthcare systems or other federal healthcare programs.
  • Experience with healthcare interoperability platforms and technologies.
  • AWS Certified Solutions Architect Associate or similar cloud certification.
  • Experience with Python scripting and infrastructure automation.
  • Experience supporting highly available production environments and on-call operations.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical/Dental/Vision.
  • 401k with Employer Match.
  • PTO + Federal Holidays.
  • Corporate Laptop.
  • Training Opportunities.
  • Remote Opportunity.

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

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