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Remote Production Support Engineer Jobs in Virginia

ITW Avery Weigh-Tronix

Dillon Product Manager

VA · Remote

$80K - $121K/yr

... Support, Engineering, or Marketing * Must be proactive and display a high level of initiative ... Experience with ITW business and products #LI-Remote Compensation Information: $80,800 - $121,200 ...

System One

PL/SQL Developer

Dillwyn, VA · On-site

$49.50 - $62.50/hr

REMOTE, Virginia Responsibilities * Develop and maintain Oracle PL/SQL solutions, including ... Participate in production implementations by partnering with the production support group to ensure ...

VMD Corp

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

Experience serving as the engineer of complex technology implementations in a product-centric ... supported with growth and development opportunities that contribute to individual and company ...

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Remote Production Support Engineer information

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Virginia? The most popular types of Production Support Engineer jobs in Virginia are:
What are popular job titles related to Remote Production Support Engineer jobs in Virginia? For Remote Production Support Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Production Support Engineer jobs in Virginia look for? The top searched job categories for Remote Production Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Production Support Engineer jobs? Cities in Virginia with the most Remote Production Support Engineer job openings:
Remote Production Support Engineer jobs near you

Lead Product Design Engineer - Fans Portfolio

Ferguson Enterprises, LLC

Springfield, VA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Ferguson Waterworks rating

9.5

Company rating: 9.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

6th of 341 rated retail wholesalers

Job description

Job Posting:
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
Lead Product Design Engineer - Fans Portfolio
Location: Our ideal locations are Corona, CA or Southern California or Atlanta, GA or Charlotte, NC where we have key offices.
Position Summary
We are seeking a talented and innovative Ceiling Fan Design Engineer to drive the development of cutting-edge, high-performance ceiling fans for residential and light commercial applications. This role will lead the end-to-end design process, from concept to production, integrating advanced motor systems, LED technology, and smart home connectivity. The ideal candidate is a hands-on problem-solver with deep expertise in motor technologies, energy efficiency, and compliance standards, coupled with a passion for creating quiet, sustainable, and aesthetically superior fan systems.
Join our dynamic Product Development team and contribute to innovative designs that meet global standards and delight customers in a fast-paced, collaborative environment.
Key Responsibilities
  • Design & Development: Lead the design and development of ceiling fans, integrating AC/DC/BLDC motor technologies, motor controls, LED lighting, and smart home connectivity (Wi-Fi, Bluetooth, Alexa, Google Home).
  • Performance Optimization: Conduct airflow, noise, and energy efficiency analyses to ensure exceptional product performance and compliance with standards (UL/ETL, Energy Star, DOE, JA8/Title 24).
  • Technical Expertise: Develop and validate motor control circuits, LED driver systems, and smart home integrations, ensuring reliability, performance, and regulatory compliance.
  • CAD & Documentation: Create detailed 3D CAD models, technical drawings, and Bills of Materials (BOMs) using tools like SolidWorks, Autodesk, or Creo.
  • Prototyping & Testing: Oversee prototype builds, coordinate lab/field testing, and perform root-cause analysis to validate performance and resolve issues.
  • Cross-Functional Collaboration: Partner with design, sourcing, and manufacturing teams to ensure Design for Manufacturability (DFM), cost efficiency, and product feasibility.
  • Supplier Management: Collaborate with overseas suppliers (primarily in Asia) to ensure product specifications, quality, and on-time delivery.
  • Sustainability & Innovation: Drive initiatives for energy efficiency, cost optimization, and next-generation technology integration to enhance product competitiveness.
  • Technical Leadership: Deliver executive-level updates on project progress and risks. Mentor junior engineers.
  • Post-Production Support: Offer technical support for installation, warranty issues, and field troubleshooting as needed.

Preferred Qualifications
  • Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
  • 5+ years of experience in consumer product development, with 3+ years focused on ceiling fans or similar motorized systems.
  • Expertise in motor technologies (AC, DC, BLDC) and control methods (TRIAC, PWM, vector control).
  • Proficiency in LED systems, including driver integration, dimming, and thermal management.
  • Experience with smart home technologies and wireless protocols (Wi-Fi, Bluetooth).
  • Advanced skills in 3D CAD software (SolidWorks, Autodesk, Creo, or similar) and BOM management.
  • Knowledge of safety and efficiency standards (UL/ETL, Energy Star, DOE, JA8/Title 24).
  • Strong analytical, problem-solving, and communication skills.
  • Advanced knowledge of power electronics, circuit design, and embedded motor control systems.
  • Experience with supplier management and manufacturing processes in Asia.
  • Proficiency in computational fluid dynamics (CFD) and airflow simulation tools.
  • Familiarity with IoT integration and voice-assistant platforms such as: MATTER, Alexa, Google Home.
  • Passion for innovation, delivering and smart home technology trends.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
Pay Range:
Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate's qualifications and prior experience.
$8,083.34 - $12,933.34
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information

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