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Remote Production Support Engineer Jobs in Virginia

Developers and production support resources can instantly see the current condition of all ... REMOTE Required: * Tableau * Splunk * Grafana * Unix / AIX / Linux * Shell scripting in AIX

Developers and production support resources can instantly see the current condition of all ... REMOTE Required: * Tableau * Splunk * Grafana * Unix / AIX / Linux * Shell scripting in AIX

QCi products are designed to operate at room temperature and low power at an affordable cost. The ... You will support the full customer lifecycle: presales discovery, demos, proofofconcepts ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... products. * Support intelligence, targeting, collection management, geospatial analysis, and ...

Engineering Manager

VA · Remote

$125 - $170K/hr

Strong software engineer with hands on coding in our stack along with supervisory experience ... deployment and production support • Ensure systems are scalable, secure, resilient, and ...

User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and ... Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and ...

Software Engineer Sr.

Ashburn, VA · On-site +1

$105K - $135K/yr

This position will be based at Ashburn Hybrid/ or Remote Responsibilities: The Senior Software ... Key Responsibilities Design, implement, test, and support production software using TypeScript ...

Showing results 41-60

Remote Production Support Engineer information

What is a remote production support engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a remote production support engineer?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by remote production support engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.

What are the most commonly searched types of Production Support Engineer jobs in Virginia?

The most popular types of Production Support Engineer jobs in Virginia are:

What are popular job titles related to Remote Production Support Engineer jobs in Virginia?

For Remote Production Support Engineer jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Remote Production Support Engineer jobs in Virginia look for?

The top searched job categories for Remote Production Support Engineer jobs in Virginia are:

What cities in Virginia are hiring for Remote Production Support Engineer jobs?

Cities in Virginia with the most Remote Production Support Engineer job openings:

Software Engineer

Richmond, VA • Remote

Stefanini Group
IT Services • 10K+ employees

Contractor

Posted 4 days ago


Job description

Stefanini Group is hiring!

Stefanini is looking for a Software Engineer - Remote

For quick Apply, please reach out to Rahul Kumar: 248 936 5060/ Rahul.kumar@stefanini.com

 

W2 candidates Preferred!

 

Responsibilities:

  1. A tool was developed, use while standing up new colo environments that allows us to quickly compare configurations server by server in all environments to identify problem areas.
  2. There is an opportunity to enhance this tool to become a valuable daily Prod and non-Prod resource for identifying anomalies both proactively for configuration drift as well as reactively as an immediately available source of reference during a production incident.
  3. The proposal would be to add automation and to display the results in a visual fashion.
  4. Developers and production support resources can instantly see the current condition of all environments at any given time.
  5. The data points can include basics like directory structure and ownership, account permissions, or more advanced items such as WebSphere custom configs, database auto-extends settings, and TLS encryption levels.
  6. Within a couple of months, this could be demo'd for the Check processing as an example for other business lines.
  7. Most of the key data points are applicable across systems, so it is very portable to other areas.
  8. The enhanced tool would be valuable for ensuring Colo environment parity ahead of ACH colo cutover.
  9. Unlike other tools, ALL environments are available in a single view as opposed to a single server or application.
  10. This capability could significantly improve system stability, reduce configuration drift, and identify abnormalities before they become problems as opposed to relying on generated alerts after a problem occurs.

 

#LI-RK1

#LI-REMOTE


Required:

  1. Tableau
  2. Splunk
  3. Grafana
  4. Unix / AIX / Linux
  5. Shell scripting in AIX
  6. Automated testing, builds or deployments
  7. Front-End development / Web design

Nice to have:

  1. Ansible
  2. MS PowerPoint

Required Qualifications:

  1. BS, MS, or PhD in Computer Science or related technical discipline or equivalent.
  2. 5 to 10 plus years of work related experience.
  3. Demonstrates excellent written and oral communication abilities.
  4. Demonstrates independent thinking and decision-making abilities.
  5. Strong programming skills in Java with strong object-oriented skills.
  6. Proficient knowledge of at least one Unix or Unix variant system.
  7. Proficient knowledge of at least one major relational database system.
  8. 3-4 plus years of experience in large systems software design and development experience.
  9. Experience with Spring, MVC, Java Script, Ajax is very helpful.
  10. Experience with Jenkins and GIT is helpful.
  11. Working knowledge of database SQL, creating objects and stored procedures is a plus.
  12. Good understanding of agile software development methodologies and the contrasts to waterfall methodologies.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

 

About Stefanini Group:

The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

Education:Bachelor (BA, BS...)Employment Type: CONTRACTOR