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Remote Production Support Engineer Jobs in Virginia

Cloud Infrastructure Engineer

Mclean, VA · Remote

$56.25 - $75.25/hr

Experience supporting production systems or applications, preferably a SaaS offering Technical ... AWS certifications or relevant technical certifications Work Environment This is a fully remote ...

Cloud Infrastructure Engineer

Mclean, VA · On-site +1

$128K - $145K/yr

Experience supporting production systems or applications, preferably a SaaS offering Technical ... AWS certifications or relevant technical certifications Work Environment This is a fully remote ...

Senior AI/ML Engineer

Great Falls, VA · Remote

$105K - $145K/yr

Location: Vienna VA (We will consider Remote candidates within US Mainland on EST) Required ... Create and support high-performance inference services and APIs for production environments

Lead Data Engineer #3624301

Richmond, VA · Remote

$114K - $187K/yr

... support analytics, machine learning, operational reporting, and customer-facing ... products. What's In Store For You This is a full-time, remote opportunity for candidates residing ...

Senior Integrations Engineer

Arlington, VA · On-site +1

$130K - $150K/yr

Remote Compensation: $130,000 - $150,000 / year Description At Nüvitek, customer success is our ... Support CI/CD pipelines, API monitoring, integration testing, and production support activities.

Senior DevOps Engineer

Mclean, VA · Remote

$131K - $168K/yr

We've helped build products that connect Veterans to tailored services, help millions access ... support important programs across the federal government. Built for a Remote Life Our culture ...

QCi products are designed to operate at room temperature and low power at an affordable cost. The ... You will support the full customer lifecycle: presales discovery, demos, proofofconcepts ...

Senior Platform Engineer

Stafford, VA · Remote

$104K - $143K/yr

... production support activities in a collaborative environment. The ideal candidate will have ... remote within the United States. Preference may be given to candidates located near the Washington ...

Senior Platform Engineer

Mclean, VA · On-site +1

$105K - $145K/yr

Senior Platform Engineer REMOTE About the Role: As a Senior Platform Engineer, you will play a key ... Experience working in environments with on-call responsibilities and production support

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... products. * Support intelligence, targeting, collection management, geospatial analysis, and ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... products. * Support intelligence, targeting, collection management, geospatial analysis, and ...

Remote / Alexandria, VA Clearance: Active TS/SCI or eligibility to be cleared GeoDelphi, Inc. dba ... products. * Support intelligence, targeting, collection management, geospatial analysis, and ...

... remote option.) Job Summary Comcast Business provides connectivity, voice, managed services, and ... Comcast Business IT (CBIT) is part of Comcast's Technology and Product organization and supports CB ...

... remote option.) Job Summary Comcast Business provides connectivity, voice, managed services, and ... Comcast Business IT (CBIT) is part of Comcast's Technology and Product organization and supports CB ...

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Remote Production Support Engineer information

What is a Remote Production Support Engineer?

A Remote Production Support Engineer is an IT professional responsible for monitoring, maintaining, and troubleshooting software applications and systems in a live production environment, all while working remotely. They address technical issues, ensure system reliability, and often interact with development, QA, and operations teams to resolve incidents quickly. Their goal is to minimize downtime, optimize performance, and provide timely support to end-users or clients. This role typically requires strong problem-solving skills, knowledge of system administration, and expertise in various monitoring and ticketing tools.

What are the key skills and qualifications needed to thrive as a Remote Production Support Engineer, and why are they important?

To thrive as a Remote Production Support Engineer, you need strong problem-solving abilities, solid knowledge of IT infrastructure, and experience with incident management, often backed by a degree in computer science or a related field. Familiarity with monitoring tools (such as Nagios or Splunk), ticketing systems (like Jira or ServiceNow), and scripting languages is typically required. Excellent communication, time management, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities ensure rapid issue resolution, minimize downtime, and maintain seamless business operations in a remote environment.

What are some typical challenges faced by Remote Production Support Engineers and how can they be addressed?

Remote Production Support Engineers often encounter challenges such as troubleshooting issues without physical access to hardware, coordinating across multiple time zones, and communicating efficiently with on-site teams. To address these, it's important to develop strong remote diagnostic skills, leverage robust monitoring and collaboration tools, and establish clear communication protocols. Regular documentation and proactive problem-solving also help minimize downtime and ensure smooth operations, even when working remotely.
What are the most commonly searched types of Production Support Engineer jobs in Virginia? The most popular types of Production Support Engineer jobs in Virginia are:
What job categories do people searching Remote Production Support Engineer jobs in Virginia look for? The top searched job categories for Remote Production Support Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Production Support Engineer jobs? Cities in Virginia with the most Remote Production Support Engineer job openings:

Cloud Infrastructure Engineer

CORAS

Mclean, VA • Remote

$56.25 - $75.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago


Job description

CORAS is a secure, cloud-native SaaS platform that enables government and defense organizations to manage risk, compliance, and security operations in highly regulated environments. 

We’re looking for a Cloud Infrastructure Engineer to help operate and evolve the infrastructure behind CORAS. In this role, you’ll work closely with senior engineers to support the reliability, security, and performance of a production system used by Federal customers. This is a hands-on, mid-level opportunity for someone with strong Cloud and Linux fundamentals. You’ll contribute to day-to-day operations while also helping improve the platform’s scalability and resilience over time. 

Key Responsibilities  

Cloud & Infrastructure 

  • Support and maintain AWS infrastructure (EC2, VPC, IAM, storage, load balancing)  
  • Monitor system performance, troubleshoot issues, and improve reliability  
  • Assist with infrastructure changes and deployments in a production environment  

Systems Administration 

  • Administer and maintain Linux-based systems (RHEL or similar)  
  • Support patching, updates, and system hardening best practices (STIGs)
  • Assist with Windows Server and identity systems, as needed  

Containers & Platform 

  • Work with containerized workloads (Docker, ECS/Fargate, or similar)  
  • Support application deployments and infrastructure operations  

Security & Compliance 

  • Follow security best practices and support compliance requirements in a regulated environment  
  • Assist with vulnerability remediation and system monitoring
  • Gain exposure to frameworks such as FedRAMP, NIST, and DoD security standards  

Collaboration 

  • Partner with engineering and security teams to support a stable, secure platform  
  • Participate in on-call rotation for production support  

Required Qualifications 

Experience 

  • 3–6 years of experience in cloud infrastructure, systems engineering, and/or DevOps roles  
  • Experience working with AWS (Commercial or GovCloud)  
  • Experience supporting production systems or applications, preferably a SaaS offering

Technical Skills 

  • Strong Linux administration skills (RHEL or similar)  
  • Familiarity with core AWS services (compute, networking,  storage)  
  • Basic experience with containers (Docker, ECS, Kubernetes, or similar)  
  • Understanding of networking fundamentals (VPCs, subnets, security groups)  
  • Exposure to monitoring, logging, or troubleshooting tools 

Clearance & Compliance 

  • Must be eligible to obtain a DoD security clearance  
  • US Citizenship required 

Nice to have experience  

  • Experience in regulated environments (FedRAMP, DoD, healthcare, fintech, etc.)  

  • Familiarity with security practices (system hardening, vulnerability scanning)  
  • Experience with tools such as Splunk, Nessus, or similar  
  • Exposure to identity systems (Active Directory, SSO)  
  • Experience with databases (e.g., MongoDB or similar)  
  • AWS certifications or relevant technical certifications 

Work Environment 

This is a fully remote position. Candidates must be able to work standard US business hours and be available for on-call support as required by a production mission-critical environment. All work is performed within a DoD-compliant, FedRAMP High authorized AWS GovCloud environment. Candidates must be comfortable operating within the security constraints and change management processes of a government-facing platform. 

  • Experience with databases (e.g., MongoDB or similar)  
  • AWS certifications or relevant technical certifications 

Benefits

  • Medical, Dental and Vision Coverage 
  • 401(k) Matching
  • PTO