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Remote Pos Technical Support Jobs in Newark, NJ (NOW HIRING)

BCForward

Technical Support - Remote

New York, NY · Remote

$13 - $14/hr

Call Center Representative (Technical Support) Location: Remote Duration: 6 Months (Possibility of Extension) Anticipated Start Date: ASAP (Please note this is the target date and is subject to ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

ABB

VFD Technical Support Specialist

NY · Remote

The work model for the role is: remote, in the United States, supporting the Motion Drive Products division. Your role and responsibilities: * Provide technical support via phone & email for common ...

Alloy

Senior Technical Support Engineer

New York, NY · On-site +1

$105K - $125K/yr

... remote employees onsite once a quarter. The Support team at Alloy is a group of curious ... What you'll be doing The Senior Technical Support Engineer is a highly experienced support ...

Macmillan

Technical Analyst (Contractor)

Manhattan, NY · Remote

$28 - $35/hr

The Technical Analyst provides first-level technical support to end users by troubleshooting IT ... The analyst will support users by phone, email, chat, and remote support tools while managing ...

Motorola

Technical Service Manager

New York, NY · On-site +1

$90K - $105K/yr

This is a fully remote position, with up to 50% travel to customer sites across North Americ a ... Customer Support & Account Management * Develop a trusted advisor relationship with customer ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global ... This role is for someone technical, curious, and service-oriented, who wants to be close to ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Newark, NJ

Remote Pos Technical Support information

See Newark, NJ salary details

$15

$27

$46

How much do remote pos technical support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote pos technical support in Newark, NJ is $27.24, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $29.66 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are the most commonly searched types of Pos Technical Support jobs in Newark, NJ?

The most popular types of Pos Technical Support jobs in Newark, NJ are:

What are popular job titles related to Remote Pos Technical Support jobs in Newark, NJ?

For Remote Pos Technical Support jobs in Newark, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Newark, NJ look for?

The top searched job categories for Remote Pos Technical Support jobs in Newark, NJ are:

What cities near Newark, NJ are hiring for Remote Pos Technical Support jobs?

Cities near Newark, NJ with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

Technical Support - Remote

BCForward

New York, NY • Remote

$13 - $14/hr

Contractor

Medical, Dental, Vision

Posted 7 days ago

Job description

BCforward is currently seeking a highly motivated Call Center Representative for an opportunity!


Job Title: Call Center Representative (Technical Support)


Location: Remote


Duration: 6 Months (Possibility of Extension)


Anticipated Start Date: ASAP

(Please note this is the target date and is subject to change. BCforward will send the official notice ahead of the confirmed start date.)


Job Type: Contract


Pay Rate: $14/hr

(Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).


Work Schedule:

Must be available to work Monday through Friday, with shifts ranging between 6:00 a.m. and 9:00 p.m. Central Time.


About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.


Job Description

We are seeking a Call Center Representative to join our team. The ideal candidate will have experience in customer service, call handling, and help desk software and a proven ability to resolve basic inquiries, document interactions, and route requests accurately.


Responsibilities:

Answer telephones and respond to basic customer questions using established methods provided in training. Forward calls to appropriate personnel as needed.

Record calls in account history with inquiry results and initiate required confirmations.

Process customer requests by sending faxes, returning telephone messages, sending mail documents, or using other related communication under direct supervision.

Use help desk software and telephone technology to log, track, and resolve tickets per procedure.


Required Skills & Qualifications:

High school diploma or G.E.D.

One or more years of customer service or other telephone experience.

Experience working with organizational functions and personnel.

Proficiency with computer software and telephone technology.

Skilled in the use of help desk software, including experience with a Technical Help Desk.


Preferred Skills:

Basic business and analytical problem-solving skills.

Clear written and verbal communication skills.

Ability to follow oral and written directions.


Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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