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Remote Pos Technical Support Jobs in Boise, ID (NOW HIRING)

Lead Substation Project Engineer

Meridian, ID · On-site +1

$92K - $118K/yr

This position offers an onsite, hybrid, or remote work arrangement, depending on candidate location ... Support project reporting and proposal development efforts, including scope definition, technical ...

Remote Spanish Bilingual Customer Service

Boise, ID · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Remote Spanish Bilingual Customer Service

Nampa, ID · Remote

$14.75 - $18.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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Remote Pos Technical Support information

See Boise, ID salary details

$13

$24

$42

How much do remote pos technical support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote pos technical support in Boise, ID is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.02 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What job categories do people searching Remote Pos Technical Support jobs in Boise, ID look for?

The top searched job categories for Remote Pos Technical Support jobs in Boise, ID are:

What cities near Boise, ID are hiring for Remote Pos Technical Support jobs?

Cities near Boise, ID with the most Remote Pos Technical Support job openings:

Remote Application Technical Specialist

Globalchannelmanagement

Boise, ID • Remote

$69 - $70/hr

Full-time

Re-posted 7 days ago


Job description

requires:

  • J2EE application development, including front-end, back-end, and middle-tier components
  • Experience with multiple design patterns      
  • Experience with third-party middleware tools incorporated into application design            
  • Webservices creation, consumption, and implementation        
  • Extensive knowledge of web and application servers 
  • Coding experience with Spring modules         Required              
  • web application development with Struts modules     
  • Web Services experience, top-down and bottom-up implementation with JAXWS                              
  • Oracle SQL experience      Required              
  • Application Server experience, JBOSS, Deployment Management, etc. scripting experience (with Shell, Groovy, etc.)               
  • Solid working knowledge of Linux O/S and Shell scripting          
  • Operational understanding of browser-based application infrastructure running in a clustered hardware environment            
  • Working knowledge of a modern welfare eligibility case management system, preferably with hands-on experience with Idaho's Medicaid Eligibility auto
  • As a Software Engineer III,  will design and develop complex software solutions, lead technical initiatives, leverage AI/ML capabilities to shorten development time, and collaborate with cross-functional teams to enhance products and platforms.
  • J2EE application development, including front-end, back-end, and middle-tier components
  • Experience with multiple design patterns      
  • Experience with third-party middleware tools incorporated into application design            
  • Webservices creation, consumption, and implementation        
  • Extensive knowledge of web and application servers 
  • Coding experience with Spring modules         Required              
  • web application development with Struts modules     
  • Web Services experience, top-down and bottom-up implementation with JAXWS                              
  • Oracle SQL experience      Required              
  • Application Server experience, JBOSS, Deployment Management, etc. scripting experience (with Shell, Groovy, etc.)               
  • Solid working knowledge of Linux O/S and Shell scripting          
  • Operational understanding of browser-based application infrastructure running in a clustered hardware environment            
  • Working knowledge of a modern welfare eligibility case management system, preferably with hands-on experience with Idaho's Medicaid Eligibility auto
  • As a Software Engineer III,  will design and develop complex software solutions, lead technical initiatives, leverage AI/ML capabilities to shorten development time, and collaborate with cross-functional teams to enhance products and platforms.
  • Strong technical contributor who can quickly come up to speed with our existing system functionality and application infrastructure, from both hardware and software perspectives. The candidate to fill this position must be able to work in a fast-paced, agile environment.
  • Development and production environment includes clustered JBoss application servers, clustered Apache web servers, F5 load balancers, BRE, Adobe Lifecycle, Subversion source control, MyEclipse IDE, Jenkins, Oracle 11g, Apache Service Mix ESB, Wily Introscope, etc.

DUTIES:

·Partners with other business and technical personnel to resolve problems of intent, simplicity, or feasibility of implementing software solutions in the available system and solution parameters.

·Evaluate, utilize, and lead the use of AI/ML capabilities to accelerate existing and new product modification /creation.

·Collaborate with product, QA, and data teams to define requirements and ensure alignment on AI feature behavior.

·Leverages excellent written and verbal communication skills to develop new business processes and programming solutions as required based on requirements and backlogs.

·Utilizes in-depth modeling, design, and coding skills to deliver quality solutions.

·Design applications to functional and technical programming standards.

·Gather and interpret user requirements into design specifications.

·Develop system specifications and interfaces.

·Determine time estimates and schedule for work based on given parameters.

·Code new features/functionality, as well as software enhancements and/or required fixes to production problems using existing and industry-standard functional and technical programming standards.

· Participate in or conduct structured code reviews/walkthroughs.

· Design and support testing of code prior to deployment.

· Provide On-Call support as needed.