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Remote Pos Support Jobs in Minneapolis, MN (NOW HIRING)

Generac

Senior Key Account Manager

Minneapolis, MN · Remote

$130K - $160K/yr

Leverage market, consumer, and POS data to shape assortment, pricing, merchandising, and ... support and the tools they need to succeed. We have developed policies relating to human rights ...

All JobsPos Support JobsRemote Pos Support JobsRemote Pos Support Jobs in Minneapolis, MN

Remote Pos Support information

See Minneapolis, MN salary details

$10

$20

$29

How much do remote pos support jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote pos support in Minneapolis, MN is $20.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.07 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are the most commonly searched types of Pos Support jobs in Minneapolis, MN?

The most popular types of Pos Support jobs in Minneapolis, MN are:

What are popular job titles related to Remote Pos Support jobs in Minneapolis, MN?

For Remote Pos Support jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Pos Support jobs in Minneapolis, MN look for?

The top searched job categories for Remote Pos Support jobs in Minneapolis, MN are:

Remote Pos Support jobs near you
Infographic showing various Remote Pos Support job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,482 per year, or $20.4 per hour.

Software Developer, Staff - API & Partner Integrations

Datasite LLC

Minneapolis, MN • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Datasite and its associated businesses are the global center for facilitating economic value creation for companies across the globe. From data rooms to AI deal sourcing

and more. Here you'll find the finest technological pioneers: Datasite, Blueflame AI, Grata, and Sherpany. They all, collectively, define the future for business growth.

Apply for one position or as many as you like. Talent doesn't always just go in one direction or fit in a single box. We're happy to see whatever your superpower is and find the best place for it to flourish.

Get started now, we look forward to meeting you..

Job Description:

As aSoftware Engineer - API & Partner IntegrationatDatasite, you lead projects, drive technical decisions, and build scalable platform systems with an AI-first mindset. You balance business context, customer impact, and long-term platform health while enabling intelligent, API-driven experiences and partner integrations (e.g., MCP, marketplace, and discovery services).

You bring hands-on experience or strong exposure to AI-assisted or AI-enabled development (LLM APIs, automation workflows, intelligent orchestration), paired with the ability to learn quickly, adapt in ambiguity, and move with urgency. You will help ensure new partnerships are delivered with both operational rigor and creative problem solving.

This is a US-remote opportunity. Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If not located in MN, occasional travel will be required.

How We Work Together

Strategic Technical Leadership

  • Guide technical decisions that incorporate AI-enabled capabilities into core platform services and partner integrations.

  • Partner with Product andleadershipto develop flexible roadmaps aligned toDatasitestrategy while adapting to fast-evolving AI and partner opportunities.

  • Drive architectural improvements that scale AI workloads, reduce operational overhead, and improve reliability across APIs and platform services.

  • Maintainadaptable technical plans, enabling rapid iteration in uncertain, high-velocity environments.

Cross-Team Collaboration & Influence

  • Identify and drive cross-platform improvements (Dev Portal, Marketplace, MCP, API standards) that enhance developer and partner experiences.

  • Drive the evolution of Datasite's Marketplace ecosystem, including partner onboarding, discovery experiences, integration standards, and developer enablement.

  • Collaborate across Engineering, Product, and partner teams to deliver AI-first, integration-ready solutions.

  • Communicate complex concepts clearly, translating AI and platform design trade-offs for diverse stakeholders.

  • Providetechnical guidance that ensures alignment, simplicity, and consistency across teams and integrations.

Problem Solving & Overcoming Obstacles

  • Evaluate trade-offs across speed, cost, accuracy, and scalability, especially in AI-enabled and partner-driven solutions.

  • Simplify systems and drive down technical debt while supporting rapid experimentation and delivery.

  • Own ambiguous challenges, particularly in new partnership integrations and emerging AI usecases, anddrive them to resolution.

  • Apply strong diagnostics toidentifyroot causes and deliver resilient, maintainable solutions.

Mentorship & Growth

  • Mentor engineers through coaching and feedback, including adoption of modern and AI-assisted development practices.

  • Support team growth by promoting continuous learning, experimentation, and adaptability.

  • Foster a culture of psychological safety, collaboration, and shared ownership.

  • Help raise the bar in hiring, ensuring alignment withDatasite'stechnical and cultural expectations.

Ownership & Accountability

  • Own end-to-end design and delivery of platform services, APIs, and AI-enabled capabilities, including partner integrations.

  • Build systems with strong observability, resilience, and performance characteristics, especially under variable AI workloads.

  • Track progress, manage risk, and adapt plans whilemaintaininga bias for action and high-quality execution.

  • Ensure new partnerships are delivered with care, reliability, and ingenuity, balancing speed with long-term sustainability.

What We're Looking For

  • Strong experience building andoperatingscalable distributed systems and APIs

  • Prior experience building, scaling, or supporting a marketplace platform (B2B SaaS, developer marketplace, app marketplace, integration marketplace, or partner ecosystem) with responsibility for partner onboarding, integration delivery, and ecosystem growth.

  • Experience or exposure to AI/ML technologies (LLMs, embeddings, automation workflows, etc.)

  • Ability to ramp quickly onnew technologiesand domains, especially in AI and partner ecosystems

  • Proven success leading work in ambiguous, fast-moving environments

  • Excellent collaboration, communication, and cross-team influence

The base salary range represents the estimated low and high end for this position based on a good faith assessment of the role and market data at the time of posting. Consistent with applicable law, each candidate's compensation offer may vary and will be determined based on but not limited to, your geographic region, skills, qualifications, and experience along with the requirements of the position. This position may be eligible for bonuses, commissions, or overtime if applicable. Benefits include health insurance (medical, dental, vision), a retirement savings plan, paid time off, and other employee benefits. Specific details will be provided during the interview process. Datasite reserves the right to modify this pay range at any time.

$99,000.00 - $172,700.00

Our company is committed to fostering a diverse and inclusive workforce where all individuals are respected and valued. We are an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, protected veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds and are dedicated to building teams that reflect the diversity of our communities.

Apply