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Remote Pos Support Jobs in Houston, TX (NOW HIRING)

This position is located in Houston, TX (potential for remote) and working hours are Monday through ... Support audits and compliance activities by preparing, organizing, and updating required technical ...

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How much do remote pos support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote pos support in Houston, TX is $18.69, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $20.19 per hour, depending on experience, location, and employer.

What is a Remote POS Support specialist?

A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.

What are the key skills and qualifications needed to thrive as a Remote POS Support specialist?

To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.

What is the difference between Remote Pos Support vs Remote Customer Service Representative?

AspectRemote Pos SupportRemote Customer Service Representative
Required CredentialsBasic computer skills, POS system knowledgeCommunication skills, customer service experience
Work EnvironmentRetail or hospitality settings, remote support for POS systemsCall centers, retail, or online support roles
Employer & Industry UsageRetail, hospitality, food serviceVarious industries including retail, telecom, e-commerce
Common Search & ComparisonYesNo

Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.

What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?

Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are the most commonly searched types of Pos Support jobs in Houston, TX? The most popular types of Pos Support jobs in Houston, TX are:
What cities near Houston, TX are hiring for Remote Pos Support jobs? Cities near Houston, TX with the most Remote Pos Support job openings:

Senior Technical Writer (Contract)

Qcells

Houston, TX • On-site, Remote

Full-time

Re-posted 18 days ago


Qcells rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz


Job description

Description

Title: Sr. Technical Writer (Contract)
Department: Process Innovation Center
Location: Houston, TX
Supervisor: Director of Process Innovation
FLSA Status: Non-Exempt
Position Status: Contract

Work Status: Hybrid

 

 

SR. TECHNICAL WRITER (CONTRACT)

Hanwha Qcells USA Corp (Qcells USA), headquartered in Irvine, CA, specializes in providing utility-scale modules, solar photovoltaic (PV), and battery energy storage systems (BESS) project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells USA delivers comprehensive turnkey solutions encompassing the entire utility-scale project lifecycle. By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to enhanced investment returns and contributing to a more sustainable future.

Qcells USA’s complete turnkey solutions seamlessly integrate the expertise of our Development, Module, and EPC teams, while ensuring close coordination with other vital internal groups such as Project Finance, Systems Integration, and Legal. This collaborative approach ensures that Qcells USA projects deliver exceptional value and performance. With several multi-billion-dollar investments, Qcells is pioneering the establishment of the only complete module supply chain in the U.S., including the expansion of our Georgia module manufacturing facility, which stands as the largest in the Western Hemisphere.

As an integral part of the global Qcells brand, Qcells USA benefits from a legacy of excellence in photovoltaic manufacturing. Qcells is renowned worldwide for its high-performance, superior-quality solar cells and modules. With dual headquarters in Seoul, South Korea (Global Executive HQ) and Thalheim, Germany (Technology & Innovation HQ), Qcells operates under the umbrella of Hanwha Group, a FORTUNE Global 500 company and one of the top 8 business conglomerates in South Korea.

SUMMARY

The Sr. Technical Writer needs to be experienced in authoring, managing, and maintaining clear, accurate and compliant technical documentation for EPC Renewable projects. This position ensures that complex engineering, construction, and operational information is organized into accessible content for internal teams, clients, and stakeholders. This position reports to the Director of Process Innovation (Team Lead), or another management personnel that the CEO of the Company may designate. This position is located in Houston, TX (potential for remote) and working hours are Monday through Friday, from 8:00 am to 5:00 pm or 9:00 am to 6:00 pm local time. This position is a contract role. Approximately 6 months duration.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.

ESSENTIAL JOB FUNCTION & RESPONSIBILITIES
 

  • Technical Document Writing
    • Author, review, edit, and maintain high quality technical documentation for EPC projects, including Policies, Procedures, and Work Instruction ensuring consistency and clarity.
    • Maintain consistency in style, terminology, formatting, and document structure across all project deliverables.
    • Support audits and compliance activities by preparing, organizing, and updating required technical documents.
  • Technical Team Coordination
    • Work directly with engineering, project, construction, quality, proposal, and procurement management teams to gather technical information and ensure complex concepts and processes are accurately documented.
    • Manage version control, coordinate multidisciplinary review, oversee updates throughout the project life cycle.
  • Innovation & Continuous Improvement
    • Utilize document management systems and authoring tools (MS office, Adobe, SharePoint) to track, store and publish documentation.
    • Contribute to the continuous improvement of documentation processes, templates, and standards within the organization.
    • Foster a culture of innovation, accountability, and operational excellence across teams
  • Regular attendance, in accordance with company's attendance policy and supervisory assignment, is an essential job duty requirement for this position
  • Perform other duties and special projects, as assigned by Management

 

REQUIRED QUALIFICATIONS
 

·          Bachelor’s degree in Engineering, Construction Management, Business Administration or related technical field.

·          Minimum 3 years of progressive experience in EPC or EPC Renewable projects.

·          Experience translating complex technical information into concise, and applicable documentation for production teams.

·          Advanced writing, editing, and proofreading skills with attention to technical accuracy and clarity.

·          Familiar with documentation standards, regulatory compliance, and multidisciplinary project coordination.

·          Strong attention to detail and organization skills

·          Ability to navigate complex, matrixed organizations and influence at levels

EXAMPLES OF PHYSICAL DEMANDS

 

  • Stationary Position: frequently remains stationary up to 90% of the time and sitting up to 8 hours in a day
  • Move/Traverse: infrequently bend, stand, stoop and/or walk
  • Carry Weight: infrequently carry weight and/or lift objects (light to heavy) weighing up to 10 pounds
  • Hearing and Speech: frequently communicates with the ability to hear and talk on a regular basis with employees, coworkers, and all personnel matters; must be able to exchange accurate information in these situations
  • Sight: frequent use of sight to detect images on computer, office documents, and office objects near and far
  • Climb: occasionally ascends/descends on stairway to get to office upper and lower floors
  • Travel: up to 10% as needed

 

EXAMPLES OF WORK ENVIRONMENT

 

  • Regular professional, office business setting
  • Noise level ranges from low to moderate (if in office setting)
  • Noise level ranges from moderate to high (if on construction worksite)
  • Under the Office Mobilization Plan (OMP) policy, the role may transition to an onsite or hybrid arrangement, as determined by business needs and the Head of Department

Hanwha Qcells is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

It is important to note that the job descriptions provided by Qcells USA Corp are not intended to be comprehensive lists of all duties, responsibilities, or qualifications associated with the positions. Duties and responsibilities may change at any time with or without notice, reflecting our dynamic and evolving work environment.

We are committed to the full inclusion of all qualified individuals.  As part of this commitment, Hanwha Qcells will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.  Please contact us to request accommodations at hr-usa@qcells.com.


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