Hybrid / Remote with travel to Millington, TN * Status: Full-time Position summary The Operations ... supporting enterprise applications (ERP, HR/payroll, financial, POS, or BI) at multi-site scale ...
Hybrid / Remote with travel to Millington, TN * Status: Full-time Position summary The Operations ... supporting enterprise applications (ERP, HR/payroll, financial, POS, or BI) at multi-site scale ...
After years of building an innovative POS platform for restaurateurs, Toast is expanding its ... This is a remote opportunity based out of Cincinnati, OH with travel expectations up to 35 percent ...
After years of building an innovative POS platform for restaurateurs, Toast is expanding its ... This is a remote opportunity based out of Cincinnati, OH with travel expectations up to 35 percent ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... We support your growth with the training, mentorship, and guidance you need to own your future ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... We support your growth with the training, mentorship, and guidance you need to own your future ...
Category Manager, Dollar General
Nashville, TN · On-site +1
$124K - $174K/yr
As the Catman Manager supporting Dollar General, you will be focused on building and sharing ... This is a remote position based out of the Nashville Metro market. There is also opportunity for ...
Category Manager, Dollar General
Nashville, TN · On-site +1
$124K - $174K/yr
As the Catman Manager supporting Dollar General, you will be focused on building and sharing ... This is a remote position based out of the Nashville Metro market. There is also opportunity for ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... The Clinical Specialist supports the Ear, Nose and Throat Therapies in the areas of surgical ...
While this is a remote position not located at a physical Medtronic site, the candidate hired will ... The Clinical Specialist supports the Ear, Nose and Throat Therapies in the areas of surgical ...
Remote Pos Support information
See Tennessee salary details
$9.16 - $10.69
2% of jobs
$10.69 - $12.22
3% of jobs
$12.22 - $13.75
10% of jobs
$14.78 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.27
15% of jobs
The median wage is $16.65 / hr.
$15.27 - $16.80
22% of jobs
$16.80 - $18.33
18% of jobs
$18.86 is the 75th percentile. Wages above this are outliers.
$18.33 - $19.85
14% of jobs
$19.85 - $21.38
7% of jobs
$21.38 - $22.91
5% of jobs
$22.91 - $24.44
2% of jobs
$24.44 - $25.96
1% of jobs
$9
$17
$25
How much do remote pos support jobs pay per hour?
As of Jul 20, 2026, the average hourly pay for remote pos support in Tennessee is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.18 per hour, depending on experience, location, and employer.
What is a Remote POS Support specialist?
A Remote POS (Point of Sale) Support specialist is a professional who provides technical assistance and troubleshooting for POS systems from a remote location. They help retail, restaurant, or service businesses resolve software, hardware, or network issues affecting their sales terminals. Their duties often include guiding users through problem-solving steps, configuring systems, and escalating complex issues as needed. Remote POS Support specialists play a crucial role in minimizing downtime and ensuring smooth sales operations.
What are the key skills and qualifications needed to thrive as a Remote POS Support Specialist, and why are they important?
To thrive as a Remote POS Support Specialist, you need strong troubleshooting abilities, familiarity with point-of-sale (POS) systems, and typically a background in IT support or customer service. Experience with remote desktop tools, ticketing systems, and knowledge of specific POS software platforms like Square, Clover, or NCR is often required. Excellent communication, patience, and problem-solving skills help you resolve issues efficiently and maintain positive client relationships. These skills ensure quick and effective support, minimize downtime for businesses, and uphold customer satisfaction in a remote environment.
What is the difference between Remote Pos Support vs Remote Customer Service Representative?
| Aspect | Remote Pos Support | Remote Customer Service Representative |
|---|---|---|
| Required Credentials | Basic computer skills, POS system knowledge | Communication skills, customer service experience |
| Work Environment | Retail or hospitality settings, remote support for POS systems | Call centers, retail, or online support roles |
| Employer & Industry Usage | Retail, hospitality, food service | Various industries including retail, telecom, e-commerce |
| Common Search & Comparison | Yes | No |
Remote Pos Support focuses on assisting businesses with POS system issues, requiring technical knowledge of POS hardware and software. In contrast, Remote Customer Service Representatives handle general customer inquiries, emphasizing communication and problem-solving skills. While both roles involve remote work, they serve different industry needs and skill sets.
What are some common challenges faced by Remote POS Support specialists, and how can they effectively address them?
Remote POS Support specialists often encounter challenges such as troubleshooting technical issues without physical access to the hardware, communicating clearly with non-technical users, and managing multiple support requests simultaneously. To address these challenges, successful specialists rely on strong problem-solving skills, clear written and verbal communication, and effective use of remote access tools. Building rapport with clients and following structured troubleshooting procedures also help ensure issues are resolved efficiently and professionally.
What are the most commonly searched types of Pos Support jobs in Tennessee? The most popular types of Pos Support jobs in Tennessee are:
What are popular job titles related to Remote Pos Support jobs in Tennessee? For Remote Pos Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Remote Pos Support jobs in Tennessee look for? The top searched job categories for Remote Pos Support jobs in Tennessee are:
What cities in Tennessee are hiring for Remote Pos Support jobs? Cities in Tennessee with the most Remote Pos Support job openings:
Full-time
Re-posted 15 days ago
Job description
- Location: Hybrid / Remote with travel to Millington, TN
- Status: Full-time
Position summary
The Operations Lead is the senior accountable for the full operations technical area (PWS C-8.3.1) across CNIC F&FR's enterprise environment. Functioning as Senior Information Systems Manager, you will lead the Operations workforce - Training/Development Consultants, Systems Administrators, and Support Specialists - and own the four operational scopes the PWS specifies: data conversion, training and change management, troubleshooting and resolution support, and cloud managed services. You will sit alongside the Cybersecurity Lead and Network Lead at the weekly Integration Review and Joint Change Advisory Board so operational changes are evaluated for cross-domain impact before they reach production.
What you will own
- Tier II and Tier III service desk operations supporting 17,000+ users across 70+ installations - incident triage, system-down response, and performance issue resolution against the SLA targets defined in each task order.
- Patching, bug fixes, and operational sustainment of live systems of record across the enterprise application portfolio.
- Data conversion engagements - planning, pre-conversion data analysis, execution, and post-conversion validation against business acceptance criteria.
- Cloud managed services - daily operation of the shared enterprise environment, dedicated IA support, and DevOps pipelines automating code and database schema deployments into UAT.
- Enterprise-wide training programs and change management and communications for system rollouts - directing Training/Development Consultants on the team in collaboration with the Quality Manager.
- Workforce leadership across Training/Development Consultants, Systems Administrators), Support Specialists.
- Standing seat on the weekly Integration Review and Joint Change Advisory Board (JCAB).
Required qualifications
- Active ITIL v4 Foundation certification at minimum; ITIL Managing Professional or Strategist preferred.
- 10+ years progressive operations and service management leadership in federal IT or comparable enterprise environments.
- Demonstrated experience leading Tier II/III support teams supporting enterprise applications (ERP, HR/payroll, financial, POS, or BI) at multi-site scale.
- DevOps and cloud experience - AWS, Azure, or GCP certification at the DevOps Engineer or Solutions Architect level, with hands-on experience automating CI/CD pipelines into UAT and production.
- Direct experience leading or coordinating data conversion engagements across enterprise systems.
- DoD 8140 / 8570 IAT Level 2 baseline certification (Security+ or equivalent).
- Working knowledge of change management methodology (Prosci ADKAR, Kotter, or equivalent) and enterprise training program leadership.
- U.S. citizenship; ability to obtain and maintain the appropriate background investigation level.
Preferred qualifications
- Prosci Change Management Certification or equivalent.
- Active or recent Secret clearance (likely required at the task order level for systems touching DoD-connected environments).
- Prior NAF or Navy operations leadership.
- Experience with FedRAMP-authorized cloud environments or DISA SRG IL2 / IL4 deployments.
- PMP certification.
About Connexus Hub
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
11 - 50 Employees
Headquarters location
Irvine, CA, US
Year founded
2014