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Remote Pos Implementation Jobs in Kansas City, KS

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Remote / Field-Based Schedule: Flexible -- Performance Driven Industry: Merchant Services / Payment ... and implementation support. - Tools and resources to help agents prospect and close business ...

Product Manager IV Location: 100% Remote About the Role This role develops and executes product ... Our teams design, implement, and operate solutions that help clients manage data, automate ...

Remote Pos Implementation information

See Kansas City, KS salary details

$37.6K

$99.8K

$162K

How much do remote pos implementation jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote pos implementation in Kansas City, KS is $99,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $116,700.00 per year, depending on experience, location, and employer.

What is a remote POS implementation specialist?

A Remote POS Implementation specialist is a professional who helps businesses set up and configure their Point of Sale (POS) systems remotely, without needing to be physically on site. They handle tasks such as system installation, data migration, user training, and troubleshooting via phone, email, or video conferencing. Their goal is to ensure the POS software and hardware are properly integrated so that the business can process sales and manage inventory efficiently.

What are the key skills and qualifications needed to thrive as a remote POS implementation specialist, and why are they important?

To thrive as a Remote POS Implementation Specialist, you need a solid understanding of point-of-sale systems, project management, and customer onboarding, often supported by experience in IT or retail technology. Familiarity with POS software platforms, remote support tools, and certifications like CompTIA ITF+ or PMP are typically valuable. Strong communication, problem-solving, and time management skills help you guide clients and resolve issues efficiently. These skills ensure seamless system deployments, client satisfaction, and successful adoption of POS solutions in a remote work environment.

What are some common challenges faced by remote POS implementation specialists, and how can they be addressed?

Remote POS Implementation Specialists often encounter challenges such as coordinating with clients across different time zones, troubleshooting technical issues without on-site access, and ensuring clear communication during virtual training sessions. To address these, specialists typically use robust remote collaboration tools, maintain detailed project documentation, and schedule regular check-ins with clients and internal teams. Proactively anticipating obstacles and fostering strong communication helps ensure smooth implementations and a positive client experience.

What is the difference between Remote Pos Implementation vs Remote POS Technician?

AspectRemote Pos ImplementationRemote POS Technician
CredentialsTypically requires project management or POS system trainingRequires technical certifications or hardware/software troubleshooting skills
Work EnvironmentFocuses on planning, deployment, and configuration remotelyInvolves remote troubleshooting and maintenance of POS hardware/software
Industry UsageUsed in retail, hospitality, and restaurant sectors for system deploymentCommonly employed in retail and hospitality for technical support
Search & Comparison IntentInterested in system deployment and implementation rolesLooking for technical support or troubleshooting roles

Remote Pos Implementation focuses on deploying and configuring POS systems remotely, often involving project management skills. In contrast, Remote POS Technicians handle troubleshooting and maintenance of POS hardware and software remotely. Both roles serve the retail and hospitality industries but differ in their primary responsibilities and required skills.

What job categories do people searching Remote Pos Implementation jobs in Kansas City, KS look for?

The top searched job categories for Remote Pos Implementation jobs in Kansas City, KS are:

Infographic showing various Remote Pos Implementation job openings in Kansas City, KS as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $99,828 per year, or $48 per hour.

Manager, Technical Support (Remote)

HungerRush

Overland Park, KS • Remote

Full-time

Re-posted 21 days ago


Job description

Who We Are 
HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business. Learn more atwww.hungerrush.com 

Job Summary 

The Technical Support Manager is responsible for managing and motivating a team of Technical Support Specialists handling inbound calls and emails on a 24 hour, 7 days a week schedule. The Technical Support Manager will communicate company goals, best practices, deadlines as well as provide feedback to direct reports for continued improvement and training. 

Technical Support Manager Job Duties: 

Leadership and Associate Management (40%) 

  • Manages a team of Technical Support Specialists that provide quality customer service, including interactions with customers, answering customer inquiries, and effectively handling customer complaints. 
  • Monitor and evaluate Technical Support Specialists' performance through auditing Zendesk communication, providing learning opportunities, and taking corrective action when necessary. 
  • Assist in developing strategies to promote adherence to company regulations and performance goals as well as creating policies and SOPs for the Technical Support group. 
  • Provide coverage to the team on days the team is short-staffed or needs extra assistance. Including weekends and holidays. 
  • Manages the scheduling and time off requests of the group to fit within coverage and staffing requirements. Approve hours worked for assigned associates at the end of each payroll cycle. 

Coaching and Development (40%) 

  • Assist in resolving complex customer issues and escalations, ensuring timely and effective resolution of technical problems and inquiries. 
  • Conduct team meetings and 1-1's to update members on best practices, changes in SOP, and continuing expectations. 
  • Coordinate training sessions and ongoing development programs for Technical Support Specialists to enhance their skills and knowledge. 

Adaptability (10%) 

  • Identify opportunities to streamline workflows through technology. 
  • Continuously evaluate support processes, identify inefficiencies, and propose and implement improvements to enhance operational efficiency and customer satisfaction. 
  • Oversee incident management to handle high-impact incidents and maintain a high level of customer satisfaction during challenging times. 

Communication (10%) 

  • Collaborate with other departments and teams to prioritize and communicate customer needs for continuous improvement. 
  • Collaborate with Human Resources to recruit, hire, and retain effective support personnel. 

Technical Support Manager Required Skills and Qualifications: 

  • Minimum of 5+ years in a role within a similar environment. 
  • Extensive knowledge of Technical Support procedures and principles. 
  • Experience working in a contact center environment. 
  • Knowledge in working with CRM and SaaS software applications. 
  • Demonstrated ability to multitask with precision and accuracy. 
  • Ability to work within a team environment and adapt to frequent change 
  • Must be organized and have strong time management skills- to include schedule development 
  • Ability to promptly answer service-related emails, phone calls, and other forms of communication 
  • Schedule flexibility; weekends required. 

Technical Support Manager Preferred Skills and Qualifications: 

  • Associates degree or two years college 
  • Has experience working in a remote environment. 
  • Experience in Point-of-Sale hardware and software troubleshooting, analysis & resolution 
  • Restaurant experience 
  • Self-Motivation/Motivational Skills 
  • Strong Relationship Building 
  • Excellent oral, written, and interpersonal abilities 
  • Consistent work ethic and reliability 

Additional Information 
This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position. 
Disclaimer: This Job Description indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties in addition to those described above. 
HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.