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Implementations Manager Jobs in Kansas City, KS (NOW HIRING)

Implementation Manager

Lenexa, KS ยท On-site

$28 - $34/hr

Maintain consistent outbound communication with merchants to keep implementations moving and ... Ability to manage multiple customers, priorities, and deadlines simultaneously. * Comfortable ...

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

Led software and/or hardware implementations, ideally in healthcare IT (OR and supply chain a bonus but not a requirement) for multiple end user types with various training requirements and ...

Lead implementations of product at customer locations from discovery to live deployment, including ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Lead implementations of product at customer locations from discovery to live deployment, including ... Ability to manage key project stakeholder relationships and provide tracking and updates to the ...

Ability to lead large enterprise implementations across multiple stakeholder groups internally and ... Experience with the full project management lifecycle. Specifically to articulating product ...

Ability to lead large enterprise implementations across multiple stakeholder groups internally and ... Experience with the full project management lifecycle. Specifically to articulating product ...

Ability to lead large enterprise implementations across multiple stakeholder groups internally and ... Experience with the full project management lifecycle. Specifically to articulating product ...

Implementation Representative

Grandview, MO ยท On-site +1

$60K - $84K/yr

Should be comfortable in speaking with all levels of management, including C-Level. Written ... Implementation, etc) 3. Experience with work related travel 4. Experience in working with software ...

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Implementations Manager information

See Kansas City, KS salary details

$37.6K

$99.8K

$162K

How much do implementations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for implementations manager in Kansas City, KS is $99,828.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,800.00 and $116,700.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What job categories do people searching Implementations Manager jobs in Kansas City, KS look for?

The top searched job categories for Implementations Manager jobs in Kansas City, KS are:

What cities near Kansas City, KS are hiring for Implementations Manager jobs?

Cities near Kansas City, KS with the most Implementations Manager job openings:

Infographic showing various Implementations Manager job openings in Kansas City, KS as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $99,828 per year, or $48 per hour.

Implementation Manager

Complete Staffing

Lenexa, KS โ€ข On-site

$28 - $34/hr

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Complete Staffing is partnering with a growing company in Lenexa, KS to identify a Merchant Implementation Specialist to join their team.

This role is ideal for someone who enjoys working directly with customers, coordinating multiple moving pieces, and making sure new clients have a smooth experience from application through their first successful transaction.


As the primary point of contact during the onboarding process, you'll work closely with merchants, sales partners, underwriting, operations, and deployment teams to keep implementations moving forward and ensure customers are set up for success.


The Merchant Implementation Specialist manages the onboarding process from start to finish. You'll validate application information, communicate timelines and expectations, coordinate internal teams, troubleshoot issues, and help merchants successfully begin processing.

This is a high-touch, customer-facing role that requires strong communication, organization, follow-through, and the ability to create urgency while maintaining a positive customer experience.


Key Responsibilities

  • Manage the merchant implementation process from application through the first successful deposit.
  • Conduct validation and planning calls with new merchants and confirm application information.
  • Serve as the primary point of contact for merchants, sales agents, partners, and internal teams throughout onboarding.
  • Set clear expectations regarding onboarding timelines, requirements, and next steps.
  • Maintain consistent outbound communication with merchants to keep implementations moving and address outstanding items.
  • Coordinate with underwriting, boarding, deployment, and other internal teams to ensure timely completion of each implementation.
  • Monitor merchant progress and identify potential delays or issues before they impact the onboarding timeline.
  • Help prioritize onboarding activities based on established merchant timelines and service-level expectations.
  • Troubleshoot onboarding, software, and equipment issues and coordinate appropriate resolutions.
  • Provide merchants with training on payment equipment and related processes.
  • Ensure required compliance standards and onboarding requirements are met.
  • Meet established service-level agreements (SLAs) and onboarding performance goals.
  • Provide feedback to leadership regarding recurring issues or opportunities to improve the onboarding experience.
  • Utilize AI and technology tools to improve efficiency and streamline the implementation process.
  • Complete additional duties and projects as assigned.


Requirements

  • 2+ years of experience in customer service, financial services, banking, payment processing, or a related field.
  • Exceptional interpersonal and relationship-building skills.
  • Excellent verbal and written communication skills.
  • A patient, empathetic, and customer-focused approach.
  • Strong organizational and time-management skills.
  • Excellent follow-through and attention to detail.
  • Ability to manage multiple customers, priorities, and deadlines simultaneously.
  • Comfortable working in a fast-paced environment where priorities can change quickly.
  • Strong troubleshooting and problem-solving skills.
  • Proficiency with Microsoft Office Suite and CRM systems.
  • Associate's or Bachelor's degree preferred.
  • Bilingual candidates may be eligible for additional compensation.