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Remote Pos Engineer Jobs in Virginia (NOW HIRING)

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Remote Pos Engineer information

What are the key skills and qualifications needed to thrive as a Remote POS Engineer, and why are they important?

To thrive as a Remote POS Engineer, you need strong knowledge of point-of-sale systems, networking fundamentals, and troubleshooting, usually supported by a degree in computer science or related experience. Familiarity with POS software, remote desktop tools, and operating systems like Windows and Linux is typically required, along with relevant certifications such as CompTIA A+ or Network+. Excellent problem-solving, communication, and customer service skills help you deliver effective solutions and support to clients remotely. These skills and qualities are vital for minimizing downtime, ensuring seamless transactions, and maintaining client satisfaction in retail and hospitality environments.

How does a Remote POS Engineer typically collaborate with onsite teams to troubleshoot and resolve technical issues?

As a Remote POS Engineer, you will frequently coordinate with onsite staff, such as store managers and IT personnel, through video calls, remote desktop access, and collaborative ticketing systems. Effective communication and clear documentation are essential, as you often need to guide non-technical users through diagnostic steps. Building strong relationships with the onsite team and understanding their workflows can greatly improve resolution times and overall system reliability. You may also join virtual meetings with software developers or network teams to discuss recurring issues or system upgrades.

What is a Remote POS Engineer?

A Remote POS Engineer is a technology professional who specializes in the installation, maintenance, and troubleshooting of Point of Sale (POS) systems for businesses, working remotely rather than on-site. Their responsibilities often include configuring POS hardware and software, providing technical support to clients, and ensuring seamless payment processing operations. By working remotely, they can assist multiple clients across various locations, often using remote access tools and communication platforms. This role requires strong problem-solving skills, familiarity with POS technologies, and effective communication abilities.

What is the difference between Remote Pos Engineer vs Remote Network Engineer?

AspectRemote Pos EngineerRemote Network Engineer
CredentialsTypically requires a POS certification, technical degree, or relevant experienceRequires Cisco, CompTIA Network+, or similar networking certifications
Work EnvironmentFocuses on retail or hospitality POS systems, often on-site or remote troubleshootingWorks on enterprise or ISP networks, often remotely managing network infrastructure
Industry UsageCommon in retail, hospitality, and service industriesPrevalent in telecommunications, IT, and enterprise sectors
Search & Comparison IntentPeople compare to understand job roles, skills, and certifications in POS systemsOften compared for network setup, security, and troubleshooting skills

The main difference is that Remote Pos Engineers specialize in POS hardware and software used in retail and hospitality, while Remote Network Engineers focus on managing and troubleshooting network infrastructure across various industries. Both roles require technical certifications but differ in their specific systems and environments.

What are popular job titles related to Remote Pos Engineer jobs in Virginia? For Remote Pos Engineer jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Pos Engineer jobs in Virginia look for? The top searched job categories for Remote Pos Engineer jobs in Virginia are:
What cities in Virginia are hiring for Remote Pos Engineer jobs? Cities in Virginia with the most Remote Pos Engineer job openings:
Remote Pos Engineer jobs near you
Point of Sale (POS) System Engineer

Point of Sale (POS) System Engineer

Trilogy Federal

Arlington, VA • Remote

$95K - $125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Trilogy Federal drives innovative solutions for complex business challenges across financial management, healthcare, and government industries. Our collaborative, client-first service approach, combined with our commitment to the rapid implementation of pragmatic solutions, has earned Trilogy an unparalleled reputation for delivering transformative results.

Trilogy Federal is seeking a remote Point of Sale (POS) System Engineer to support Department of Veterans Affairs. In this role, the Point of Sale (POS) System Engineer will be a versatile technical expert with a focus on continuous delivery and lifecycle management of software applications that fulfill technical, operational, and business requirements while excelling in a fast-paced, client-oriented environment. This role requires a collaborative, detail-oriented professional to join our team, implementing secure, scalable cloud-based solutions and DevOps processes to modernize VA corporate IT systems, including legacy applications and initiatives. 

Position Description: 

The Point of Sale (POS) System Engineer will be involved in planning system and development deployment as well as responsible for meeting software compliance standards. Prepares operating instructions, compiles documentation of program development, and analyzes system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. May build add-on modules using application program language. 

Primary Responsibilities:

  • Troubleshooting Reported Issues directly from Customer, or 3rd Party Vendor 

  • Manage DynaTrace for transactional flow / server status 

  • Manage Automated Daily Purge cycle support 

  • Manage Automated Daily RT Log Review Process support 

  • Manage Automated Daily Incoming Batch Processing support 

  • Manage Automated Daily Outgoing XML3, and Customer Account file processing support 

  • Manage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumps 

  • Maintain/Coordinate SSL and Security certs management on IBM Websphere / Apache 

  • Support Outgoing/Incoming SFTP Transfer Request with outside vendor 

  • Support Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN) 

  • Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usage 

  • Support monthly CRISP LINUX patching schedule for 4 environments 

  • Support monthly CRISP WINDOWs patching schedule for 4 environments 

Minimum Requirements:

  • Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field (Additional 8 years of experience if substituting experience for education.)

  • 5 years of experience in DevOps engineering, cloud infrastructure, or cybersecurity

  • IBM WebSphere Application experience 

  • IBM MQ experience 

  • SQL / Powershell experience 

  • Windows 2019 Server experience 

  • Ability to obtain and maintain a Suitability/Public Trust clearance

Preferred Qualifications:

  • Experience working with the VA or other federal agencies

  • Experiencing overseeing multiple projects simultaneously 

  • Experience supporting program goals 

  • Experience collaborating with other project leaders 

Benefits (including but not limited to):
  • Health, dental, and vision plans
  • Optional FSA
  • Paid parental leave
  • Safe Harbor 401(k) with employer contributions 100% vested from day 1
  • Paid time off and 11 paid holidays
  • No cost group term life/AD&D plan, and optional supplemental coverage
  • Pet insurance
  • Monthly phone and internet stipend
  • Tuition and training reimbursement
$95,000 - $125,000 a year
This range is not a guarantee of compensation or salary, as Trilogy Federal conducts an individual equity review for every candidate based on experience, location, education, industry experience, and comparisons to internal pay bands. In addition to salary, Trilogy offers robust benefits including medical/dental/vision insurance coverage, 401(k) match, paid holidays, paid time off, tuition reimbursement, and a very supportive work/life balance.
Trilogy Federal is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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