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Remote Political Call Center Jobs in Dothan, AL (NOW HIRING)

Liveops

Remote Customer Service Representative

Dothan, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Dothan, AL · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

IQUASAR LLC

Senior Data Scientist

Fort Novosel, AL · Remote

This is a full-time 90% remote position, 10% to Brite's office in Reston VA. Key Responsibilities ... Also, please let me know what time/number is best to call to discuss this great opportunity. In ...

IQUASAR LLC

Senior iOS Developer

Fort Novosel, AL · Remote

$61.50 - $79.50/hr

Remote * Clearance: Public Trust or Higher Required Education Requirements: * Bachelor's degree in ... Also, please let me know what time/number is best to call to discuss this great opportunity. In ...

All JobsPolitical Call Center JobsRemote Political Call Center JobsRemote Political Call Center Jobs in Dothan, AL

Remote Political Call Center information

See Dothan, AL salary details

$9

$16

$22

How much do remote political call center jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote political call center in Dothan, AL is $16.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote political call center representative, and why are they important?

To thrive as a Remote Political Call Center Representative, you need strong communication skills, a high school diploma or equivalent, and an understanding of political campaigns or issues. Familiarity with call center software, CRM systems, and basic computer applications is typically required. Active listening, resilience, and professionalism help you connect with diverse constituents and handle challenging conversations effectively. These skills are vital to accurately convey campaign messages, gather feedback, and maintain a positive public image for the organization.

What is a remote political call center?

A remote political call center is a virtual workspace where agents make or receive calls to support political campaigns, advocacy efforts, or voter outreach, all from remote locations such as their homes. These call centers handle tasks like conducting surveys, encouraging voter turnout, fundraising, and sharing information about candidates or issues. Working remotely allows greater flexibility and can help campaigns reach a broader audience without the need for a centralized physical office.

What is the difference between Remote Political Call Center vs Remote Customer Service Representative?

AspectRemote Political Call CenterRemote Customer Service Representative
Required CredentialsNone specific, but political knowledge helpfulNone required, customer service skills preferred
Work EnvironmentHome-based, call center setupHome-based, call center setup
Industry UsagePolitical campaigns, advocacy groupsRetail, tech, service industries
Common Search/ComparisonYesNo

The Remote Political Call Center and Remote Customer Service Representative roles both operate in a home-based call center environment. However, the political call center focuses on campaign or advocacy outreach, requiring some political knowledge, while customer service representatives handle general customer inquiries across various industries. The roles share similar skills but serve different industry needs and audiences.

What are some common challenges faced by agents in a remote political call center, and how can they be managed?

Agents in a remote political call center often face challenges such as handling difficult or unresponsive callers, maintaining motivation during repetitive tasks, and staying engaged without in-person team support. To manage these challenges, many centers provide regular virtual team meetings, scripts for common scenarios, and ongoing training to build communication skills. It's also helpful to set personal goals and take scheduled breaks to remain focused and positive throughout shifts. Collaboration tools and supportive supervisors play a key role in ensuring remote agents feel connected and supported.
What are popular job titles related to Remote Political Call Center jobs in Dothan, AL? For Remote Political Call Center jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Remote Political Call Center jobs in Dothan, AL look for? The top searched job categories for Remote Political Call Center jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Remote Political Call Center jobs? Cities near Dothan, AL with the most Remote Political Call Center job openings:
Remote Political Call Center jobs near you
Infographic showing various Remote Political Call Center job openings in Dothan, AL as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,869 per year, or $16.3 per hour.

Remote Monitoring Center Manager

DSI Security Services

Dothan, AL • Remote

$65K - $75K/hr

Full-time

PTO

Posted 2 days ago

New

DSI Security rating

4.8

Company rating: 4.8 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

100th of 116 rated security

Job description

Remote Monitoring Center Manager
Location: Dothan, AL
Pay Rate: $65,000 - $75,000

Company Overview

DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Position Summary

DSI Security Services is seeking a highly motivated and experienced Remote Monitoring Center Manager to lead the daily operations of our Remote Monitoring Center (RMC). This position is responsible for operational performance, staffing, customer service, technology oversight, quality assurance, and continuous improvement of DSI’s remote video monitoring services.
The ideal candidate will have proven leadership experience in a 24/7 mission-critical environment and a strong technical understanding of video surveillance, alarm monitoring, access control, network infrastructure, and monitoring automation platforms.
This position serves as the primary operational leader for the RMC and works closely with Shift Supervisors, Technical Services, Sales, Customer Success, and Executive Leadership.
Essential Duties and Responsibilities

Leadership and Personnel Management
  • Lead, coach, and develop Monitoring Center personnel.
  • Maintain appropriate staffing levels for uninterrupted 24/7/365 operations.
  • Recruit, interview, hire, onboard, train, and retain qualified team members.
  • Manage employee schedules, timesheets, PTO requests, performance evaluations, and development plans.
  • Establish individual and team performance goals tied to operational metrics.
  • Promote a culture of accountability, teamwork, professionalism, and exceptional customer service.
  • Maintain regular communication with all shifts, including periodic after-hours engagement.
Monitoring Operations
  • Ensure compliance with established Standard Operating Procedures and customer-specific response protocols.
  • Monitor alarm response times, operator utilization, event processing, escalation compliance, SLA performance, and customer satisfaction.
  • Review alarm and incident activity to identify trends, risks, and opportunities for improvement.
  • Investigate missed alarms, procedural deviations, and customer complaints.
  • Support the onboarding of new customers and the transition of new sites into operation.
  • Prepare and review client reports, dashboards, and operational performance metrics.
  • Provide Monitoring Specialist coverage during peak activity, staffing shortages, emergencies, or disaster recovery events.
  • Remain available for critical after-hours operational escalations.
Technology and Systems
  • Oversee the daily operation and optimization of Immix, video management systems, AI video analytics, and communication and notification platforms.
  • Partner with Technical Services to troubleshoot and resolve system issues.
  • Support the testing, deployment, and implementation of new technologies.
  • Ensure the operational readiness of workstations, monitoring displays, networking equipment, and communications systems.
  • Maintain accurate technical and operational documentation.
  • Support cybersecurity best practices and operational security controls.
Customer Service and Business Operations
  • Build strong customer relationships and serve as an escalation point for service-related concerns.
  • Participate in customer review meetings and performance discussions.
  • Collaborate with customers to develop and maintain customized response procedures.
  • Support service expansions, renewals, proposals, and new monitoring offerings.
  • Ensure customer accounts are accurately configured and maintained according to contractual requirements.
  • Coordinate with Accounting regarding account setup, billing, and service changes.
Quality, Compliance, and Business Continuity
  • Lead quality assurance initiatives, operational audits, and performance improvement efforts.
  • Maintain documentation required for certifications, audits, and client security requirements.
  • Identify and address operational, technology, and service-delivery risks.
  • Support the development and testing of Business Continuity and Disaster Recovery plans.
  • Coordinate disaster recovery exercises and system failover testing.
  • Maintain the operational readiness of the RMC facility and equipment.
  • Support customer tours, inspections, and compliance audits as needed.
Minimum Qualifications

Education
  • Bachelor’s degree in Computer Science, Information Technology, Criminal Justice, Business Management, Security Management, or a related field preferred.
  • An equivalent combination of education and relevant experience may be considered.
Experience
  • At least five years of leadership experience in a 24/7 operational environment.
  • At least three years of experience managing personnel in a monitoring center, command center, Security Operations Center (SOC), Network Operations Center (NOC), or similar environment.
  • Experience with alarm monitoring, remote video monitoring, dispatch operations, or critical event response.
  • Experience with the Immix monitoring automation platform is preferred.
  • Working knowledge of IP networking, VPNs, cloud-hosted systems, and cybersecurity fundamentals.
Knowledge, Skills, and Competencies
  • Strong leadership, coaching, and team-development skills.
  • Excellent verbal and written communication abilities.
  • Strong analytical, organizational, and problem-solving skills.
  • Exceptional customer service and relationship-management abilities.
  • Ability to analyze performance metrics and lead continuous improvement initiatives.
  • Ability to manage competing priorities in a fast-paced environment.
  • Sound judgment and decision-making skills during emergencies.
  • Strong attention to detail and commitment to quality.
  • Ability to collaborate effectively across departments.
Working Conditions
  • This position is primarily office-based within the Remote Monitoring Center.
  • Standard business hours are Monday through Friday; however, the RMC operates 24/7/365.
  • Flexibility is required for after-hours incidents, staffing needs, technology outages, major customer events, and disaster recovery situations.
  • Occasional travel may be required for customer meetings, training, audits, or company events.
#CORP25
Why Join DSI?
At DSI, you'll help shape the future of Remote Video Monitoring through advanced technologies, AI-driven security solutions, and industry-leading customer service. As a key member of our Monitoring Center team, you'll work with innovative monitoring platforms, cutting-edge analytics, and a growing portfolio of enterprise customers while contributing to the success of a rapidly expanding business.
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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