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Remote Point Care Testing Jobs in Milwaukee, WI (NOW HIRING)

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Remote Point Care Testing information

What are some common challenges faced by professionals working in Remote Point of Care Testing, and how can they be addressed?

Professionals in Remote Point of Care Testing often encounter challenges such as limited access to immediate technical support, maintaining equipment reliability in diverse settings, and ensuring the accuracy of test results. To address these, it’s important to develop strong troubleshooting skills, stay up to date with training on new devices, and maintain clear communication with off-site laboratory teams. Building a habit of meticulous documentation and following standardized protocols also helps ensure quality and compliance, even when working independently or in remote locations.

What is remote point of care testing?

Remote point of care testing refers to medical diagnostic testing that is performed near or at the site of patient care, often outside traditional laboratory settings, and utilizes remote technologies. This approach allows healthcare providers to obtain immediate results, enabling quicker clinical decisions even when the patient and provider are not in the same location. Remote point of care testing is commonly used in telemedicine, rural health, and home care environments to monitor conditions such as diabetes, infectious diseases, and more. It enhances access to healthcare and can improve patient outcomes by reducing the time between testing and treatment.

What are the key skills and qualifications needed to thrive in Remote Point of Care Testing, and why are they important?

To thrive in Remote Point of Care Testing, you need a solid background in clinical laboratory procedures, diagnostic testing, and healthcare protocols, often supported by relevant certifications such as Medical Laboratory Technician (MLT) or Clinical Laboratory Scientist (CLS). Familiarity with point-of-care devices, telehealth platforms, and data management systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help ensure accurate results and patient safety. These competencies are vital for delivering timely, reliable diagnostic information to healthcare providers in remote or decentralized environments.

What is the difference between Remote Point Care Testing vs Remote Phlebotomist?

AspectRemote Point Care TestingRemote Phlebotomist
CertificationsCLIA waived, training in point-of-care devicesPhlebotomy certification, CPR
Work EnvironmentHealthcare facilities, clinics, home settingsHealthcare facilities, mobile clinics, home collections
Industry UsageDiagnostic testing at patient bedside or homeBlood sample collection for labs
Job FocusPerforming rapid diagnostic testsDrawing blood and preparing samples

Remote Point Care Testing and Remote Phlebotomist roles both operate within healthcare settings, requiring certifications and involving patient interaction. While Remote Point Care Testing focuses on conducting immediate diagnostic tests, Remote Phlebotomists specialize in blood sample collection. Both roles are essential for patient care and often overlap in healthcare environments.

What are popular job titles related to Remote Point Care Testing jobs in Milwaukee, WI? For Remote Point Care Testing jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Remote Point Care Testing jobs in Milwaukee, WI look for? The top searched job categories for Remote Point Care Testing jobs in Milwaukee, WI are:
Remote Point Care Testing jobs near you
Fully Remote Customer Care Pharmacy Tech

Fully Remote Customer Care Pharmacy Tech

Chipton Ross Inc.

Milwaukee, WI • Remote

$20.67 - $21.15/hr

Contractor

Medical, Dental, Vision

Posted 5 days ago

New

Job description

Pay: $20.67 - $21.15 per hour

Job description:

Summary: The Customer Care Frontline Specialist serves as the primary point of contact for home dialysis customers, delivering exceptional service and support, ensuring a positive customer experience.

This role is primarily responsible for order placement, resolving customer inquiries, and prescription management. The specialist collaborates with internal teams to address customer needs while maintaining quality of service, efficiency, and achievement of department goals.

Essential Duties

And

Responsibilities:

  • Process customer orders via telephone accurately and efficiently while ensuring compliance within pharmacy regulations
  • Obtain and verify customer information to include quantities and usage of products on the customers prescription
  • Ensure all patient-related interactions are adherent to HIPAA regulations
  • Resolve customer questions, complaints, and service issues by identifying root causes and recommending appropriate solutions
  • Investigate and track product shipments, utilizing UPS website and connecting with our transportation team
  • Coordinate with internal departments to expedite shipments, release, and/or alternate ship back-ordered items to ensure timely deliveries
  • Process customer returns and request customer credit in accordance with company policies and procedures
  • Collaborate with other departments (Routing, Transportation, Sales, Credit & Collections) to resolve customer issues to provide a cohesive customer experience
  • Meet established performance expectations related to quality, adherence, order accuracy, and service level standards
  • Maintain the ability to adapt to the changing business needs and customer requirements
  • Maintain the ability to work remotely utilizing a reliable high-speed wired internet connection
  • Support business operations by working a flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST
  • Closing shift required to remain available until all customer calls have been answered

Qualifications:

  • Strong Customer (Patient) Engagement
  • Excellent written and verbal communication skills
  • Ability to work effectively under pressure while maintaining a professional and empathetic demeanor
  • Attention to detail, problem solving, conflict resolution and organization
  • Ability to work independently in a remote environment
  • Proficiency with Microsoft 365, SharePoint, TEAMS

Education and/or Experience:

  • Minimum of 2-4 years of customer service and/or call center experience in a clinical setting
  • Required licensed and certified Pharmacy Technician (CPhT)
  • High School diploma or equivalent GED required
  • Associates / Bachelor’s degree preferred

Works Hours:

Flexible schedule within the Customer Care operating hours of 7:00am to 6:00pm CST

Benefits:


  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Vision insurance


Work Location: Remote, but must be licensed and certified in either IL, IN, WI, or FL.

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About Chipton-Ross

Sourced by ZipRecruiter

Chipton-Ross, based in El Segundo, California, is a leading provider of staffing and recruitment services in the US. The company is renowned for its specialization in fields like engineering, information technology, aircraft manufacturing, and other technical industries. Founded in 1983, Chipton-Ross has grown to become a recognized name in the national recruitment arena with a reputation for integrity, quality, and excellence in management. The company's mission is to provide cost-effective staffing solutions that allow their clients to maximize the power of their people, enhancing both perspective and productivity.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

El Segundo, CA, US

Year founded

1983

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