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Remote Point Care Testing Jobs in Detroit, MI (NOW HIRING)

Trinity Health

REMOTE Scheduling Specialist I

Livonia, MI · On-site +1

$17.15 - $25.73/hr

Incorporates point of service (POS) collection processes into daily functions. Must possess the ... acute care setting Experience in complex facility based ancillary testing across multiple ...

Palco

QUALITY ASSURANCE TESTER II

Detroit, MI · Remote

This is a remote, work-from-home position. The QA Tester II plays a key role in ensuring software ... testing, preferably in healthcare or financial services. * Experience working within Agile ...

Amerihealth Caritas

Care Manager II

Southfield, MI · Remote

Serves as the primary point of contact for the care team, including members, caregivers, physicians ... Fully remote position; candidates must reside in Michigan * Must be willing to drive a personal ...

Techcliff Group

Mulesoft Developer

Dearborn Heights, MI · Remote

$51.50 - $68.25/hr

Experienced MuleSoft Software developer with expertise in designing, developing and testing ... Expertise in development of various flows in Any Point Studio platform and integration with APIs ...

Learning Care Group

IT Help Desk Agent

Novi, MI · On-site +1

$23.42 - $26.50/hr

The L1 Help Desk Agent serves as the first point of contact for end users seeking technical ... Familiarity with remote desktop and remote support tools such as TeamViewer, AnyDesk, or SCCM ...

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All JobsPoint Care Testing JobsRemote Point Care Testing JobsRemote Point Care Testing Jobs in Detroit, MI

Remote Point Care Testing information

What are some common challenges faced by professionals working in Remote Point of Care Testing, and how can they be addressed?

Professionals in Remote Point of Care Testing often encounter challenges such as limited access to immediate technical support, maintaining equipment reliability in diverse settings, and ensuring the accuracy of test results. To address these, it’s important to develop strong troubleshooting skills, stay up to date with training on new devices, and maintain clear communication with off-site laboratory teams. Building a habit of meticulous documentation and following standardized protocols also helps ensure quality and compliance, even when working independently or in remote locations.

What is remote point of care testing?

Remote point of care testing refers to medical diagnostic testing that is performed near or at the site of patient care, often outside traditional laboratory settings, and utilizes remote technologies. This approach allows healthcare providers to obtain immediate results, enabling quicker clinical decisions even when the patient and provider are not in the same location. Remote point of care testing is commonly used in telemedicine, rural health, and home care environments to monitor conditions such as diabetes, infectious diseases, and more. It enhances access to healthcare and can improve patient outcomes by reducing the time between testing and treatment.

What are the key skills and qualifications needed to thrive in Remote Point of Care Testing, and why are they important?

To thrive in Remote Point of Care Testing, you need a solid background in clinical laboratory procedures, diagnostic testing, and healthcare protocols, often supported by relevant certifications such as Medical Laboratory Technician (MLT) or Clinical Laboratory Scientist (CLS). Familiarity with point-of-care devices, telehealth platforms, and data management systems is typically required. Strong attention to detail, effective communication, and problem-solving skills help ensure accurate results and patient safety. These competencies are vital for delivering timely, reliable diagnostic information to healthcare providers in remote or decentralized environments.

What is the difference between Remote Point Care Testing vs Remote Phlebotomist?

AspectRemote Point Care TestingRemote Phlebotomist
CertificationsCLIA waived, training in point-of-care devicesPhlebotomy certification, CPR
Work EnvironmentHealthcare facilities, clinics, home settingsHealthcare facilities, mobile clinics, home collections
Industry UsageDiagnostic testing at patient bedside or homeBlood sample collection for labs
Job FocusPerforming rapid diagnostic testsDrawing blood and preparing samples

Remote Point Care Testing and Remote Phlebotomist roles both operate within healthcare settings, requiring certifications and involving patient interaction. While Remote Point Care Testing focuses on conducting immediate diagnostic tests, Remote Phlebotomists specialize in blood sample collection. Both roles are essential for patient care and often overlap in healthcare environments.

What are popular job titles related to Remote Point Care Testing jobs in Detroit, MI? For Remote Point Care Testing jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Remote Point Care Testing jobs in Detroit, MI look for? The top searched job categories for Remote Point Care Testing jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Remote Point Care Testing jobs? Cities near Detroit, MI with the most Remote Point Care Testing job openings:
Remote Point Care Testing jobs near you
Infographic showing various Remote Point Care Testing job openings in Detroit, MI as of July 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Healthcare Support Specialist, Remote

SalvoHealth

Ann Arbor, MI • Remote

$17.50 - $23/hr

Full-time

Posted 18 days ago

Job description

Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go beyond episodic appointments to continuous care at home, and deliver interdisciplinary wraparound care in partnership with the patient's existing local doctor.
 
Salvo is backed by leading health care investors from innovators like Livongo, Ro, Ginger, Brightline, Tia, and others. Salvo care draws on expertise from Board-certified specialty physicians, registered dietitians, nurses, psychologists, and therapists who have developed our evidence-based protocols, for a personalized, multi-month journey to better health.
 
Salvo Health is the first to bring a scalable and tech-enabled, more integrative approach to these chronic conditions, going beyond treating only the symptoms in order to identify and address the root causes of chronic illness.
 
*Must be based in the USA
 

Salvo Health is seeking a dedicated Support Specialist to provide exceptional assistance to patients throughout their Salvo care journey. Support Agents play a critical role in ensuring patients feel informed, supported, and confident as they navigate onboarding, billing, remote monitoring, and ongoing communication with our care team. You will help patients understand their benefits, resolve issues with clarity and empathy, and maintain the high standard of service that defines the Salvo experience.

As a Support Agent, you will be the steady, reliable point of contact for patients and internal teams, ensuring questions are answered promptly, concerns are addressed thoroughly, and every interaction reflects Salvo's commitment to accessible, compassionate care. This is a fully remote position and requires strong adherence to HIPAA guidelines, privacy rules, and consistent documentation practices.

Salvo believes that the most inclusive and equitable culture makes for a stronger organization, so we welcome diverse candidates for this essential role.

Responsibilities:

  • Respond to patient inquiries through chat, email, and internal messaging with clarity, warmth, and professionalism.

  • Break down complex topics (billing, CPT codes, coverage, device returns, etc.) into simple, patientfriendly explanations.

  • Maintain a consistent tone that reflects Salvo's values: supportive, empowering, and solutionoriented.

  • Follow up proactively until each issue is fully resolved - no loose ends.

  • Document all interactions clearly and accurately so the next agent or clinician can pick up without confusion.

  • Follow established workflows for benefit checks, escalations, and provideroffice boundaries.

  • Ensure all information given to patients is consistent with Salvo policies and updated processes.

  • Troubleshoot patient issues related to the app, onboarding, or device setup before escalating.

  • Identify recurring issues and flag them to leadership with context and examples.

  • Adapt quickly to new tools, workflows, and process updates.

  • Monitor Slack for team tags and respond promptly when not on calls.

  • Partner with Engagement to ensure smooth handoffs and aligned messaging.

  • Support teammates by sharing knowledge, answering questions, and maintaining a positive, accountable culture.

  • Show up on time, prepared, and cameraready for meetings and trainings.

  • Take ownership of your queue, your followups, and your accuracy.

  • Ask questions when unsure and seek clarity rather than guessing.

Experience Requirements:

  • 3+ years of experience in healthcare billing, health insurance support, or a related patientfacing support role

  • Strong technical proficiency with the ability to navigate multiple systems, tools, and platforms simultaneously

  • Experience conducting patient or customer conversations while documenting and troubleshooting in real time

  • Deep familiarity with insurance terminology, benefits, claims, CPT codes, and coverage workflows

  • Ability to sit at a workstation for extended periods using a computer and headset to support patients

  • Excellent interpersonal, verbal, and written communication skills with the ability to simplify complex information

  • Proven experience handling confidential and sensitive patient data in compliance with HIPAA

  • Ability to thrive in a fastpaced, highgrowth environment with evolving processes and expectations

  • Strong attention to detail and accuracy in documentation, followups, and patient communication

  • Goaloriented with a focus on delivering highquality support and meeting performance expectations

  • Remote work experience preferred

  • Bilingual a plus (English/Spanish)

  • Must have a hardwired, highspeed internet connection

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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