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Remote Player Support Jobs in Naperville, IL (NOW HIRING)

Senior Director of Sales

Chicago, IL ยท On-site +1

$200K - $250K/yr

The ability to operate as a player-coach and support reps in strategic deals WHAT WE OFFER ... Fully remote * Fun, innovative, collaborative, and award-winning culture So, if you're a sales ...

Veteran Benefits Representative

Chicago, IL ยท Remote

$80K - $120K/yr

Support Veterans and Make a Difference! Are you a Veteran with a passion for helping fellow ... Our company is on a rapid growth trajectory, now offering remote positions to serve families in ...

Showing results 21-40

Remote Player Support information

What is the difference between Remote Player Support vs Customer Service Representative?

AspectRemote Player SupportCustomer Service Representative
CredentialsBasic technical knowledge, customer service skillsSimilar customer service skills, sometimes technical knowledge
Work EnvironmentRemote, gaming or entertainment industryRemote or in-office, various industries
Industry UsageGaming, entertainment, tech companiesRetail, telecom, finance, various sectors
Search & Comparison IntentFocus on gaming support rolesGeneral customer support roles

Remote Player Support and Customer Service Representative roles share customer service skills and often require similar credentials. However, Remote Player Support is specialized for the gaming or entertainment industry, focusing on technical and gameplay issues, while Customer Service Representatives serve broader industries. Both roles are typically remote, but their industry focus and technical requirements differ.

What is a remote player support?

A Remote Player Support job involves assisting players of video games or online platforms with their questions, technical issues, or account problems, all while working from a remote location. This role typically includes responding to customer inquiries via chat, email, or sometimes phone, troubleshooting common issues, and providing helpful information to ensure a positive player experience. Remote Player Support agents often work for gaming companies or third-party support providers and must have strong communication skills, patience, and a good understanding of the games or platforms they support.

What are the key skills and qualifications needed to thrive as a remote player support specialist, and why are they important?

To thrive as a Remote Player Support Specialist, you need strong problem-solving abilities, excellent written communication, and familiarity with customer service principles, often supported by experience in gaming or technical support. Proficiency with support ticketing systems, CRM software, and sometimes knowledge of specific game platforms or chat tools is typically required. Patience, empathy, and the ability to multitask are critical soft skills that set top performers apart. These skills and qualities ensure efficient resolution of player issues, foster positive player experiences, and uphold the reputation of the gaming company.

What are some common challenges faced by remote player support specialists, and how can they be effectively managed?

Remote Player Support specialists often encounter challenges such as handling high volumes of inquiries, managing player frustrations, and troubleshooting technical issues without direct access to user devices. Success in this role requires strong communication skills, adaptability, and the ability to remain calm under pressure. Many teams utilize collaborative tools and knowledge bases to share solutions and support each other, which helps in resolving complex cases efficiently. Regular training and feedback sessions also aid in staying updated with game changes and improving service quality.
What are popular job titles related to Remote Player Support jobs in Naperville, IL? For Remote Player Support jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Player Support jobs in Naperville, IL look for? The top searched job categories for Remote Player Support jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Remote Player Support jobs? Cities near Naperville, IL with the most Remote Player Support job openings:
Infographic showing various Remote Player Support job openings in Naperville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

(Remote) Licensed Life Insurance Sales Representative

Fidelity Life

IL โ€ข Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago


Job description

Licensed Life Insurance Sales Representative
Sales | Full-time | Remote within Arizona, Illinois, or Texas

Are you a licensed life insurance professional looking for consistent inbound lead flow, uncapped earning potential, and the ability to sell without cold calling or self-generated prospecting?

eFinancial is seeking motivated, performance-driven licensed agents who thrive in a high-volume phone sales environment and want the opportunity to ramp quickly in a proven direct-to-consumer sales model. This role is ideal for agents with prior telesales, final expense, inbound insurance, or call-center sales experience who are ready to focus on closing business instead of chasing leads.

ย Who we are:

Since 1896, Fidelity Life has been redefining the life insurance industry by applying new technologies and processes to make it easier, faster, and more affordable for todayโ€™s families to get the coverage they need. Our long track record of innovation, revolution, and leadership includes: One of the first groups to sell life insurance policies to both women and men The first company to deploy technology to bring agent/client/underwriter together at point-of-sale (POS) Pioneered the use of predictive analytics to streamline the new business process and revolutionize the speed with which policies can be issued eFinancial, an online and call-center-based insurance agency with a proven direct-to-consumer life insurance model, was acquired by Fidelity Life in 2009.

By blending life insurance, sales, and technology, we have become a fast-growing organization offering exciting remote opportunities!ย Our growing organization wants people that can be a culture fit and a culture add. We value the diversity of thought and the inclusion of everyone that plays a part in our success. If you value putting people first, operating with excellence, being a passionate team player, and making a difference, consider joining our innovative, revolutionary, and leading team.

In this role, you will connect with individuals using our advanced auto-dialing system. Your primary goal will be to provide individuals and families across the nation with peace of mind through the sale of eFinancialโ€™s innovative life insurance products, delivering a seamless purchasing experience. Our team members are known for their result-driven approach, empathy, and commitment to ethical business practices.

What Youโ€™ll Do:

In this role, you will work directly with inbound warm leads through our advanced dialing technology to help individuals and families secure life insurance coverage that fits their needs. Youโ€™ll guide customers through the sales process, overcome objections, build trust quickly, and deliver an efficient purchasing experience while operating in a fast-paced, metrics-driven environment.ย 

Why Licensed Agents Choose eFinancial:ย 

  • 100% inbound warm leads โ€” no cold calling or self-generated prospecting
  • Remote work environment with company-provided support
  • High-volume sales environment with consistent opportunity flow
  • Faster ramp opportunities for licensed agents
  • Uncapped commission structure with strong earning potential
  • Proven direct-to-consumer sales model
  • Paid training and onboarding support
  • W2 benefits including PTO, medical, dental, vision, and 401(k)
  • Career growth opportunities into advanced sales roles

ย What Sets Us Apart:

  • Inbound Lead Flow: Focus on selling, not finding customers
  • Remote Flexibility: Work from home while being part of a collaborative sales organization
  • Performance-Based Earnings: Compensation includes hourly base pay plus uncapped commission opportunities
  • Growth Opportunity: Licensed agents who perform successfully may become eligible for promotion opportunities
  • High-Earning Potential: In 2025, our average starting account executive earned over $107,000
  • Comprehensive Benefits: Medical, dental, vision, PTO, paid holidays, 401(k), and more
  • Meaningful Work: Help families across the country secure financial protection and peace of mind

What Weโ€™re Looking For:

  • Active Life Insurance License preferred
  • Prior insurance telesales, final expense, inbound insurance sales, or call-center sales experience strongly preferred
  • Strong phone presence and objection-handling skills
  • Ability to thrive in a fast-paced, high-volume sales environment
  • Comfortable working in a metrics-driven and performance-focused role
  • Strong communication and rapport-building abilities
  • Coachable mindset with willingness to adapt and improve
  • Comfortable navigating multiple systems and technology platforms simultaneously
  • Dependable, self-motivated, and results-oriented

Compensation:ย 

Compensation includes hourly base pay of $15 an hour plus bonus and uncapped commission opportunities. Licensed agents with prior high-volume insurance sales experience often ramp more quickly and maximize earning potential earlier in the role.ย 

Benefits: We believe in taking care of our employees and their families. We offer a comprehensive benefits package designed to support your health, well-being, and financial future. Hereโ€™s a look at what we provide:ย ย 

  • Medical Insurance:ย Choose from a variety of plans to fit your healthcare needs.
  • Dental Insurance:ย Coverage for preventive, basic, and major dental services.
  • Employer-Paid Vision: Comprehensive eye care coverage at no cost to you.
  • Employer-Paid Basic Life and AD&D Insurance:ย Peace of mind and additional protection.
  • Employer-Paid Short-Term and Long-Term Disability Insurance:ย Financial support in case of illness or injury.
  • 401(k) Plan:ย Save for your future with a company match to help you grow your retirement savings.
  • PTO and Sick Time accrue each pay period:ย Take time off when you need it

ย Equal Opportunity:

ย Efinancial LLC and Fidelity Life Association are equal-opportunity employers. We value diversity and make employment decisions based on qualifications, without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability, or any other legally protected status.

ย If you're driven by excellence, teamwork, and a commitment to making a difference, consider joining our innovative and leading team. Your potential at our company is limited only by your capabilities and aspirations.

ย Apply Now to Begin Your Journey!

ย EEOC/OTHER

Efinancial LLC, Fidelity Life Association, its parents subsidiaries and affiliates (collectively โ€œThe Companyโ€) are equal employment opportunity employers. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, gender identity, marital status, age, disability or any status protected by law. We assure you that your opportunity for employment with this Company depends solely on your qualifications.

Disclaimer: This position requires obtaining a life insurance license in addition to our standard background check. The licensing process can involve a more in-depth background review. If you have prior criminal record this may impact licensure.

Remote work is not available in the following States:ย  Alabama, Alaska, Arkansas, California, Colorado, Connecticut, Hawaii, Idaho, Kentucky, Maine,ย  Massachusetts, Minnesota, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Rhode Island, South Dakota, Utah, Vermont, Virginia, West Virginia, Washington, Washington DC, Wyoming

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