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Remote Player Relations Jobs in Texas (NOW HIRING)

Customer Service Rep

San Antonio, TX ยท On-site +1

$14.50 - $19.50/hr

Have excellent customer relation and communication skills * Upbeat & positive attitude with great ... Team player * Legally authorized to work in the US Benefits: * Full Benefits * 100% remote work

CUSTOMER SERVICE ASSOCIATE

Austin, TX ยท Remote

$35K - $55K/yr

The Community Relations Manager plays a key role in ensuring high-quality service delivery across ... team player who values communication and improvementWork EnvironmentThis remote role requires ...

Senior SEO Analyst - Remote

Austin, TX ยท On-site +1

$75K/yr

The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Work closely with numerous cross-functional teams including Sales, PPC, Social Media, PR. * Create ...

Senior SEO Analyst - Remote

Dallas, TX ยท On-site +1

$75K/yr

The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Work closely with numerous cross-functional teams including Sales, PPC, Social Media, PR. * Create ...

The Position We are seeking a driven team player to join our SEO team as a Senior SEO Analyst. This ... Work closely with numerous cross-functional teams including Sales, PPC, Social Media, PR. * Create ...

Conflicts Analyst

Dallas, TX ยท Remote

$65K - $75K/yr

... relation to supporting the recruitment process, and on-boarding of lateral and firm growth hires ... This position reports to the Lateral Conflicts Manager and is fully remote position.

Conflicts Analyst

Houston, TX ยท Remote

$65K - $75K/yr

... relation to supporting the recruitment process, and on-boarding of lateral and firm growth hires ... This position reports to the Lateral Conflicts Manager and is fully remote position.

National Manager

The Colony, TX ยท Remote

$75K/yr

Work Location: Remote/Home Office with frequent travel to NFM Corporate and Store Hubs. Our ... NFM Corporate Relations: Serve as the primary point of contact for NFM corporate leadership ...

Senior Corporate Counsel

Coppell, TX ยท On-site +1

$128K - $174K/yr

Knowledge of Federal contracting, union/labor relations and corporate compliance/governance a plus ... Remote work will be permitted Rosendin is committed to creating a diverse environment and is proud ...

Senior Corporate Counsel

Pflugerville, TX ยท On-site +1

$131K - $178K/yr

Knowledge of Federal contracting, union/labor relations and corporate compliance/governance a plus ... Remote work will be permitted Rosendin is committed to creating a diverse environment and is proud ...

National Manager

The Colony, TX ยท Remote

$75K/yr

Work Location: Remote/Home Office with frequent travel to NFM Corporate and Store Hubs. Our ... NFM Corporate Relations: Serve as the primary point of contact for NFM corporate leadership ...

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Showing results 1-20

Remote Player Relations information

What are the key skills and qualifications needed to thrive as a remote player relations professional?

To thrive as a Remote Player Relations professional, you need excellent customer service skills, strong written and verbal communication abilities, and familiarity with gaming platforms or online communities. Commonly used tools include customer relationship management (CRM) software, help desk systems like Zendesk, and sometimes knowledge of live chat or social media platforms. Empathy, patience, and problem-solving skills help you deliver positive experiences and resolve player concerns effectively. These skills are crucial for maintaining player satisfaction, fostering community engagement, and supporting the reputation of the gaming brand.

How does a remote player relations specialist typically collaborate with other departments to resolve player issues?

A Remote Player Relations specialist works closely with teams such as Customer Support, Game Moderation, and Product Development to ensure player concerns are addressed efficiently. When a complex issue arises, they may escalate cases to technical teams or coordinate with community managers to communicate updates to players. Regular meetings and comprehensive documentation help maintain clear communication across departments, ensuring a seamless player experience. This collaborative approach helps specialists advocate effectively for player needs while supporting overall game quality.

What is a remote player relations professional?

Remote Player Relations professionals are responsible for managing and enhancing the relationship between a company (often in the online gaming or gambling industry) and its players, all while working remotely. Their duties typically include addressing player concerns, handling inquiries, resolving disputes, and ensuring a positive gaming experience. They act as the primary point of contact for players, often using chat, email, or phone, and may also gather feedback to help improve products or services. Working remotely allows them to perform these tasks from anywhere, offering flexibility while maintaining high standards of customer service.

What is the difference between Remote Player Relations vs Remote Customer Support?

AspectRemote Player RelationsRemote Customer Support
Primary FocusBuilding relationships with players, community engagement, feedback managementAssisting customers with product issues, troubleshooting, and inquiries
Required SkillsCommunication, community management, empathyProblem-solving, technical knowledge, communication
Work EnvironmentGaming companies, online platforms, community forumsCustomer service centers, tech companies, online services
Common CertificationsCustomer service, community management certificationsTechnical support certifications, customer service training

While both roles involve communication and customer interaction, Remote Player Relations focuses on engaging and maintaining relationships with players and gaming communities. In contrast, Remote Customer Support primarily addresses technical issues and customer inquiries. Both roles require strong communication skills, but their core responsibilities and work environments differ.

What are the most commonly searched types of Player Relations jobs in Texas? The most popular types of Player Relations jobs in Texas are:
What cities in Texas are hiring for Remote Player Relations jobs? Cities in Texas with the most Remote Player Relations job openings:
Infographic showing various Remote Player Relations job openings in Texas as of June 2026, with employment types broken down into 81% Full Time, 14% Part Time, 1% Temporary, and 4% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution.

Senior Consultant Relations Manager - EAP

Lifeworks

Houston, TX โ€ข Remote

$180K - $190K/yr

Full-time

Medical, Retirement

Posted 11 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

TELUS Health is dedicated to helping employees reach their professional goals through internal promotion and development opportunities. We are seeking an experienced Senior Consultant Relations Mangers to lead consultant growth and expand market share across the United States and globally, supporting organizations with both domestic and multinational footprints.
This role is central to driving sales through direct broker/client partnerships, and strategic alliances while collaborating cross-functionally with Business Development Representatives, Account Management, Marketing, Operations, and Finance teams. You will play a key role in shaping growth within our Integrated Health Solutions portfolio, including EAP (Employee Assistance Programs), helping organizations improve employee wellbeing through innovative and impactful solutions.

Our team and what we'll accomplish together

TELUS Health's Integrated Health Solutions team is transforming how organizations support employee wellbeing through innovative EAP, virtual care, and behavioral health solutions. In this role, you'll lead our expansion across the US and global markets by building trusted partnerships with brokers and consultants-positioning TELUS Health as the preferred vendor of choice while directly driving new business growth and market share.

What you'll do

  • Build and nurture strategic relationships with key stakeholders at target brokerage and consulting firms, establishing TELUS Health as a known, trusted partner across national and regional players

  • Lead the vendor credentialing and validation process, managing due diligence, security, and compliance requirements to secure preferred carrier and approved vendor status that unlocks access to broker producers and clients

  • Drive new business opportunities by securing internal broker introductions, speaking slots, and placement in RFP and finalist processes, converting broker credibility into qualified client pipeline in partnership with sales teams

  • Deliver training and enablement sessions that educate broker teams on TELUS Health's EAP, virtual care, behavioral health, and absence management solutions, ensuring consultants can confidently position our offerings to their clients

  • Maintain disciplined stakeholder mapping, relationship tracking, and pipeline reporting using Salesforce CRM, providing leadership with clear visibility into channel health, credentialing status, and growth opportunities by firm

  • Partner with marketing and sales leadership to develop firm-specific engagement plans, co-branded materials, and events that reinforce TELUS Health's credibility and differentiation across the broker community

  • Represent the voice of the channel by gathering broker feedback and market intelligence, sharing insights with product and sales teams to refine positioning and identify market gaps TELUS Health is uniquely positioned to fill

What you bring

  • 5+ years of experience in consultant relations, broker channel management, vendor credentialing, or account management within healthcare, benefits, or employee wellbeing solutions

  • Established network and credibility within the US broker and consultant community, with direct experience engaging national and regional firms

  • Proven track record of success in complex, multinational sales environments with multiple stakeholders

  • Demonstrated expertise in building new relationships from the ground up and navigating firm structures to secure vendor validation and preferred carrier standing

  • Proven consultative selling and presentation skills with the ability to manage complex sales cycles autonomously from end-to-end

  • Entrepreneurial mindset with a strong drive for growth, results, and market expansion

  • Excellent communication, interpersonal, and time management skills with high professionalism and business acumen

  • Ability and willingness to travel throughout the US region

Great-to-haves

  • Existing broker network or established book of business within the benefits consulting space

  • Experience in digital health, SaaS, or services-based solution selling

  • MBA or advanced business degree

Compensation & Benefits

Base Salary: $125,000 - $130,000

On-Target Earnings (OTE): $180,000 - $190,000 (uncapped commission potential)

Benefits: Comprehensive health, wellness, and retirement programs

Work Environment: Remote / home-based position with flexible, collaborative support

Why TELUS Health?

Purpose-driven impact: Help millions of individuals and families improve their mental health and wellbeing through industry-leading EAP and integrated health solutions

Global reach: Partner with leading North American organizations and multinational enterprises, supporting complex workforces across diverse markets

Market leadership: Join a recognized leader in employee wellbeing and mental health services, backed by continued investment in digital health and AI-driven solutions

People-first culture: Experience TELUS's commitment to employee engagement, inclusion, and creating a supportive workplace where you can thrive

Career growth: Access internal mobility, leadership development, and advancement opportunities within a high-growth organization

Community impact: Contribute to meaningful causes through TELUS Days of Giving and initiatives supporting mental health awareness and accessibility

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.