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Remote Phone Screener Jobs in Racine, WI (NOW HIRING)

Everlight Solar

Human Resources Assistant

Milwaukee, WI · Remote

$30K - $40K/yr

This is a FULLY REMOTE, full-time, entry level position. Must own a Mac computer and be fluent with ... Clerical functions such as taking detailed notes and answering phone calls * Screening applicants ...

All JobsPhone Screener JobsRemote Phone Screener JobsRemote Phone Screener Jobs in Racine, WI

Remote Phone Screener information

See Racine, WI salary details

$11

$17

$23

How much do remote phone screener jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote phone screener in Racine, WI is $17.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.62 per hour, depending on experience, location, and employer.

What is a remote phone screener?

A Remote Phone Screener is a professional who conducts initial phone interviews with job candidates or clients from a remote location, often as part of a company's recruitment or customer service process. Their main responsibility is to evaluate applicants' qualifications, communication skills, and suitability for specific roles before advancing them to the next stage of hiring. Remote Phone Screeners may also verify basic information, answer preliminary questions about the company or role, and document responses for hiring managers. This position typically requires strong communication, organizational, and interpersonal skills, as well as comfort with remote work technologies.

What are the key skills and qualifications needed to thrive as a remote phone screener?

To thrive as a Remote Phone Screener, you need strong communication skills, attention to detail, and the ability to follow structured scripts, often supported by a high school diploma or equivalent. Familiarity with applicant tracking systems (ATS), customer relationship management (CRM) tools, and basic telephony software is typically required. Active listening, professionalism, and time management are standout soft skills in this role. These competencies are crucial for efficiently identifying qualified candidates and providing a positive first impression of the organization.

What are some common challenges faced by remote phone screeners, and how can they be effectively managed?

Remote Phone Screeners often encounter challenges such as maintaining focus during back-to-back calls, accurately assessing candidate qualifications over the phone, and ensuring clear communication without face-to-face interaction. To manage these, it's helpful to set up a quiet, distraction-free workspace, use standardized screening questions, and take brief breaks between calls to stay refreshed. Regular communication with the hiring team is also important to align on candidate profiles and provide timely feedback.

What is the difference between Remote Phone Screener vs Remote Customer Service Representative?

AspectRemote Phone ScreenerRemote Customer Service Representative
Primary RolePre-screen candidates via phone for job openingsAssist customers with inquiries, support, and issue resolution
Required SkillsCommunication, interviewing, assessmentCommunication, problem-solving, product knowledge
Work EnvironmentHome office, recruiting or HR firmsHome office, customer service centers
Common CertificationsNone typically required, some HR or recruiting certificationsCustomer service or support certifications often preferred

While both roles involve communication via phone and are often remote, a Remote Phone Screener focuses on evaluating candidates for job positions, whereas a Remote Customer Service Representative handles customer inquiries and support. The skills overlap in communication, but their primary functions differ significantly.

What are popular job titles related to Remote Phone Screener jobs in Racine, WI?

For Remote Phone Screener jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Remote Phone Screener jobs in Racine, WI look for?

The top searched job categories for Remote Phone Screener jobs in Racine, WI are:

What cities near Racine, WI are hiring for Remote Phone Screener jobs?

Cities near Racine, WI with the most Remote Phone Screener job openings:

Remote Phone Screener jobs near you
Infographic showing various Remote Phone Screener job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,931 per year, or $17.3 per hour.

Call Center Agent - WI - Full-Time - Monday-Thursday 10:30am-8pm and Saturdays 9am-1pm

Versiti, Inc.

Milwaukee, WI • Remote

$16.39/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Versiti rating

5.7

Company rating: 5.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

787th of 889 rated healthcare providers

Job description

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Call Center Agent - Milwaukee, WI

In-Office and Remote days are required (not fully remote)

Stable Hours Bi-Weekly Pay Paid Training Growth Opportunities

If you're looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We're hiring Call Center Agents in Milwaukee who want to build customerservice skills, grow their careers, and work in a positive, teamfocused environment.  If you want stability, support, and a place to grow, we'd love to talk with you. Apply today - we move quickly.

What You'll Do:

  • Make outbound calls encouraging current blood donors to schedule appointments
  • Use computer systems to document information
  • Provide friendly, professional service on every call
  • Follow clear processes and training to support blood donor needs
  • Work with a supervisor who's invested in your success

What We Offer:

  • $16.39/hr + shift differentials where applicable
  • Predictable and consistent schedules
  • Paid training - we teach you everything you need to know
  • Supportive supervisors and a teamoriented culture
  • Benefits package (medical, dental, vision, PTO, 401K.)

What We're Looking For:

  • Strong communication skills
  • Comfort using computers and learning new systems
  • Reliability and a positive attitude
  • Call Center experience is helpful but not required

Schedule:

  • Full and Part- Time Schedules
  • Set shifts
  • Schedules fall between 8am-8pm shifts

Location:

Milwaukee, WI  - Position requires In-office and remote days

Total Rewards Package

CompensationThe target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities
  • Adheres to work schedule
  • Meets productivity, quality, and service level goals
  • Provides compelling messaging to donors to influence blood donation
  • Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
  • Answers donor questions, requests and concerns via phone and text
  • Recruits new donors by asking existing donors for family/friend referral (pledge)
  • Educates and motivates donors to schedule their next donation appointment
  • Attends training and implements techniques/tactics taught into workflow
  • Maintains accurate donor information in profile
  • Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
  • Participates on team projects, as assigned
  • Demonstrates Versiti's core values daily
  • Executes service recovery techniques in order to address donor concerns/complaints
  • Provides excellent customer service by always doing what is right for the donor
  • Advocates Versiti's mission in the community
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
  • Understands and performs in accordance with all applicable regulatory and compliance requirements
  • Complies with all standard operating policies and procedures
Qualifications

Education

  • High School Diploma required
  • equivalent required

Experience

  • 1-3 years customer service experience, preferably in a contact center environment required

Knowledge, Skills and Abilities

  • Excellent verbal and written communication skills required
  • Ability to demonstrate sales techniques and overcome objections required
  • Good attention to detail and accurate data entry skills required
  • Results-oriented / collaborates with management to meet individual goals required
  • Ability to multi-task and proactively communicate progress/obstacles required
  • Ability to perform in a team-oriented environment required
  • Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
  • Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required

Tools and Technology

  • Personal Computer (desk top, lap top, tablet) required
  • Microsoft Office products required
  • Must learn contact center-specific programs (HemaTerra) required
Employment Type: FULL_TIME

What Versiti employees say

Pay

Benefits

Hours and flexibility

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