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Remote Phone Representative Jobs in Calgary, AB (NOW HIRING)

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Entry Level Benefits Sales Representative (100% Remote) AO Globe Life | Full-Time | Remote ... Through scheduled phone and virtual appointments, you'll learn what they need, explain their ...

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Entry Level Customer Sales Representative (100% Remote) Remote | United States & Canada ... Speaking with clients through scheduled phone or virtual appointments * Learning about each client ...

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... by phone to bring new customers to the company. Your list of prospects can span all of North ...

Account Manager

Calgary, AB · Remote

CA$60K - CA$80K/yr

Account Manager ( Field Sales Representative) Who We Are: Quadbridge is a fast-growing North ... by phone to bring new customers to the company. Your list of prospects can span all of North ...

* Working with our Business Development Managers, Account Managers and our internal partners and be the voice of GS to our clients and plan advisors. * Speak regularly with plan administrators and plan ...

Remote Phone Representative information

What is a remote phone representative?

A Remote Phone Representative is a customer service professional who works from a location outside of a traditional office, often from home, handling inbound and outbound calls on behalf of a company. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. They use phone systems and computer software to assist customers efficiently while maintaining a high standard of service. This role requires excellent communication skills, problem-solving abilities, and the ability to work independently. Remote Phone Representatives are commonly employed in industries such as retail, telecommunications, healthcare, and finance.

What are some common challenges faced by remote phone representatives, and how can they be managed effectively?

Remote Phone Representatives often encounter challenges such as staying motivated while working independently, managing distractions at home, and handling difficult customer interactions without immediate in-person support. To manage these challenges, it's helpful to establish a dedicated workspace, follow a structured daily routine, and regularly communicate with your team through virtual meetings or chat platforms. Employers typically provide extensive training and ongoing support, so taking advantage of these resources can help you feel connected and confident in your role.

What are the key skills and qualifications needed to thrive as a remote phone representative?

To thrive as a Remote Phone Representative, you need excellent verbal communication, active listening, problem-solving skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Strong time management, patience, and the ability to remain calm under pressure help you stand out in this position. These skills and qualities are crucial for providing effective customer support, resolving issues efficiently, and maintaining a positive brand image while working remotely.
Infographic showing various Remote Phone Representative job openings in Calgary, AB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life

Calgary, AB • Remote

CA$60K - CA$80K/yr

Full-time

Medical, Dental, Vision, Life

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Job description

Entry Level Benefits Sales Representative (100% Remote)

AO Globe Life | Full-Time | Remote | Training Provided | Weekly Pay

Help People Understand Their Benefits From Home

What does this job actually look like?

You’ll spend your day speaking with clients who have questions about their available insurance benefits. Through scheduled phone and virtual appointments, you’ll learn what they need, explain their options in straightforward terms, and help them take the appropriate next step.

This is an entry-level sales opportunity, so you do not need previous insurance experience to apply. You’ll receive training on the products, sales process, and systems used in the role.

Your Day-to-Day

You’ll be responsible for:

  • Meeting with clients through scheduled phone or video appointments
  • Learning about each client’s situation and coverage needs
  • Explaining available benefit and insurance options
  • Answering questions and providing clear information
  • Helping clients complete applications and enrollment steps
  • Following up with clients when additional information is needed
  • Keeping accurate notes and client records
  • Participating in virtual team meetings, training, and coaching

What Makes This Different

You won't be expected to:

  • Go door to door
  • Travel to meet clients
  • Make random in-person sales visits
  • Build a sales territory from scratch

The position is designed around scheduled client conversations handled remotely.

You May Be a Good Fit If You...

  • Enjoy talking with and helping people
  • Can explain information clearly without making it complicated
  • Are comfortable asking questions and listening to clients
  • Can stay organized when managing multiple appointments
  • Are comfortable working independently from home
  • Can use basic computer, email, phone, and video-conferencing tools
  • Are open to coaching and willing to learn a sales process

Previous experience in insurance is not required.

Experience in customer service, retail, hospitality, sales, call centers, education, or other people-focused roles can be helpful, but we also consider candidates who are new to the field.

What We Provide

  • 100% remote work environment
  • Structured training for new representatives
  • Ongoing coaching and support
  • Weekly pay
  • Commission-based compensation
  • Uncapped earning potential
  • Health benefits
  • Recognition and incentive programs
  • Opportunities for professional and leadership growth
  • Scheduled client appointments
  • No door-to-door sales
  • No required in-person client meetings

About AO Globe Life

AO Globe Life is part of Globe Life and works with individuals and families seeking life insurance and supplemental health benefits. Our remote representatives work directly with clients while receiving training and support throughout their development.

Ready to Learn the Role?

If you’re looking for an opportunity where communication, consistency, and a willingness to learn can help you build sales experience, we’d like to hear from you.

Apply today for the Entry Level Benefits Sales Representative position.