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Remote Phone Representative Jobs in Oregon (NOW HIRING)

Teleperformance

Remote - Customer Service Representative

$16 - $21.75/hr

Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Handle and ...

Teleperformance

Customer Service Representative - Remote

$16 - $21.75/hr

Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Handle and ...

Teleperformance

Remote Customer Service Representative

$16 - $21.75/hr

Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. * Handle and ...

Teleperformance

Customer Service Representative - Remote

$16 - $21.75/hr

For other opportunities, please visit the TP Careers site at Responsibilities Your Responsibilities Customer Service Representatives field customer inquiries by finding innovative ways to respond to ...

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Remote Phone Representative information

What is a remote phone representative?

A Remote Phone Representative is a customer service professional who works from a location outside of a traditional office, often from home, handling inbound and outbound calls on behalf of a company. Their main duties include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. They use phone systems and computer software to assist customers efficiently while maintaining a high standard of service. This role requires excellent communication skills, problem-solving abilities, and the ability to work independently. Remote Phone Representatives are commonly employed in industries such as retail, telecommunications, healthcare, and finance.

What are the key skills and qualifications needed to thrive as a remote phone representative?

To thrive as a Remote Phone Representative, you need excellent verbal communication, active listening, problem-solving skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer proficiency are typically required. Strong time management, patience, and the ability to remain calm under pressure help you stand out in this position. These skills and qualities are crucial for providing effective customer support, resolving issues efficiently, and maintaining a positive brand image while working remotely.

What are some common challenges faced by remote phone representatives, and how can they be managed effectively?

Remote Phone Representatives often encounter challenges such as staying motivated while working independently, managing distractions at home, and handling difficult customer interactions without immediate in-person support. To manage these challenges, it's helpful to establish a dedicated workspace, follow a structured daily routine, and regularly communicate with your team through virtual meetings or chat platforms. Employers typically provide extensive training and ongoing support, so taking advantage of these resources can help you feel connected and confident in your role.

What are the most commonly searched types of Phone Representative jobs in Oregon?

The most popular types of Phone Representative jobs in Oregon are:

What cities in Oregon are hiring for Remote Phone Representative jobs?

Cities in Oregon with the most Remote Phone Representative job openings:

Remote Phone Representative jobs near you

Founding Sales Development Representative (SDR) REMOTE

EnableComp

OR • On-site, Remote

Full-time

Posted 3 days ago

New

EnableComp rating

8.7

Company rating: 8.7 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

47th of 494 rated business services

Job description

WHO WE ARE                                                           
EnableComp earned its reputation in the toughest corners of the revenue cycle by solving the complex claims no one else could. We developed Complex Revenue Intelligence (CRI), a smarter approach to predict and prevent revenue loss. Powered by the e360 RCM AI-driven platform and the most expansive complex revenue cycle data set, today EnableComp helps more than 1,000 hospitals nationwide recover $3 billion annually from complex claims, denials, and revenue recovery. By cutting through complexity, we help hospitals thrive, resulting in recognition as Black Book's #1 Specialty RCM provider for complex claims and revenue integrity in 2024 and 2025, a multi-year Top Workplaces honoree, and a SOC 2 Type II and HITRUST e1-certified platform.Our Vision is to empower healthcare providers to focus on patient care, not revenue cycle complexity. Our Mission is to uncover what others miss-turning every client dollar recovered into insight that helps prevent future loss. We live our Core Values of Uncompromising Integrity, Ecstatic Clients, and Empowered Team Members by operating with trust, accountability, and a "we before me" mindset. We pursue Innovation and Profitable Growth through continuous improvement and thoughtful problem-solving, and we believe work should include Fun-celebrating success, recognizing our people, and maintaining healthy work-life balance.

POSITION SUMMARY

The Sales Development Representative (SDR) will play a foundational role in building our sales development function from the ground up. You'll manage both inbound lead qualifications and strategic outbound prospecting through email, LinkedIn, and phone outreach. Rather than focusing on high-volume cold outreach, this role emphasizes thoughtful, relationship-driven engagement with a highly targeted audience of healthcare finance executives.

This is a newly established function within the company, so we need someone who can hit the ground running from day one - bringing prior SDR experience and a strong work ethic to consistently execute outbound and inbound motions. As our process matures, your day-to-day results and hands-on experience will naturally inform how we refine outreach and workflows, but the priority is execution first. This role offers a clear path for growth into future sales or marketing positions as our team scales.

JOB RESPONSIBILITIES

Outbound Prospecting & Pipeline Generation

  • Execute targeted outbound prospecting campaigns across email, LinkedIn, and phone.
  • Build relationships with prospective healthcare organizations through personalized, consultative outreach.
  • Identify and engage qualified decision-makers within target accounts.

Inbound Lead Qualification

  • Respond to and qualify inbound leads.
  • Assess prospect fit and schedule discovery meetings for the appropriate Account Executive.
  • Maintain timely follow-up and nurture opportunities through the early stages of the sales cycle.

Meeting & Relationship Management

  • Schedule discovery/introductory calls, meetings, demos, and Quarterly Business Reviews (QBRs) with prospective and existing customers.
  • Develop trusted relationships with healthcare finance leaders through consistent communication and follow-up.

CRM & Sales Operations

  • Maintain accurate activity, notes, and opportunity tracking within Salesforce.
  • Utilize sales engagement platforms such as SalesLoft (or similar) to execute outreach campaigns.
  • Monitor outreach performance and provide feedback on campaign effectiveness.

Process Improvement

  • Contribute ideas to improve outbound strategies, messaging, workflows, and SDR best practices.
  • Collaborate with Sales, Marketing, and Client Success teams to continuously optimize the sales development process.
REQUIREMENTS & QUALIFICATIONS
  • 2-3+ years of experience in Sales Development, Business Development, or outbound prospecting.
  • Experience selling into healthcare, healthcare technology, Revenue Cycle Management (RCM), financial services, or another complex B2B industry is strongly preferred.
  • Experience engaging executive-level buyers through outbound prospecting.
  • Excellent written and verbal communication skills.
  • Strong relationship-building and consultative selling abilities.
  • Experience with Salesforce or comparable CRM platforms.
  • Familiarity with sales engagement tools such as SalesLoft, Outreach, Apollo, or similar platforms.
  • Strong organizational skills with the ability to manage multiple opportunities simultaneously.
  • Self-starter who thrives in an evolving environment.
  • Comfortable helping build and improve sales processes.
  • Professional, polished communicator capable of engaging senior executives.
  • Curious, proactive, and eager to contribute beyond daily outreach activities.
  • Collaborative team player with a continuous improvement mindset.
SPECIAL CONSIDERATIONS & PREREQUISITES
  • Practices and adheres to EnableComp's Core Values, Vision and Mission.
  • Strong familiarity with the healthcare revenue cycle, reimbursement processes, and the challenges faced by healthcare providers in optimizing financial performance.
  • Hands-on individual contributor, able to build strong relationships at multiple levels internally and with potential and existing clients.
  • Demonstrated experience in partnering and influencing in a dynamic, fast-paced environment.
  • Excellent analytical and problem-solving skills.
  • Proven ability to manage priorities and set and achieve goals/objectives.
  • Some travel required (less than 30%), primarily for occasional team, client meetings, trade shows/conferences, or company offsites.
  • Ability to work at a computer for extended periods; standard office or remote work environment.
EnableComp is an Equal Opportunity Employer M/F/D/V. All applicants will be considered for this position based upon experience and knowledge, without regard to race, color, religion, national origin, sexual orientation, ancestry, marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
 
EnableComp recruits, develops and retains the industry's top talent.  As the employer of choice in the complex claims industry, EnableComp takes pride in our continuous commitment to building and maintaining a culture centered around fostering the professional growth and development of our people.  We believe that investing in our employees is the key to our success, and we are dedicated to providing them with the tools, resources, and support they need to thrive and grow their career here. At EnableComp, we are committed to living up to our core values each and every day, and we believe that this commitment is what sets us apart from other companies.  If you are looking for a company that values its employees and is dedicated to helping them achieve their full potential, then EnableComp is the place for you.
 
 Don't just take our word for it!  Hear what our people are saying:
"I love my job because everyone shares the same vision and is determined and dedicated. People care about you as a person and your professional growth. There is a genuine spirit of cooperation and shared goals all revolving around helping each other." - Revenue Specialist
 
"I enjoy working for EnableComp because of the Core Values we believe in. EnableComp stands true to these values from empowering employees to ecstatic clients. This company is family oriented and flexible, along with understanding the balance of work, life, and fun." - Supervisor, Operations
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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