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Remote Phone Repair Jobs in Appleton, WI (NOW HIRING)

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Remote Phone Repair information

See Appleton, WI salary details

$10

$16

$23

How much do remote phone repair jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote phone repair in Appleton, WI is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Phone Repair Technician, and why are they important?

To thrive as a Remote Phone Repair Technician, you need a solid understanding of mobile device hardware, software troubleshooting, and diagnostic techniques, often supported by relevant certifications such as CompTIA A+ or manufacturer-specific training. Familiarity with remote diagnostic tools, virtual support platforms, and ticketing systems is essential for resolving issues efficiently. Excellent communication, patience, and problem-solving abilities help you guide customers through repairs and build trust remotely. These skills ensure effective, efficient service delivery and high customer satisfaction while working outside of a traditional repair shop.

What are some common challenges faced by remote phone repair technicians, and how can they be managed?

Remote phone repair technicians often encounter challenges such as diagnosing issues without physical access to the device and providing clear instructions to customers with varying technical skills. To manage these challenges, technicians rely on strong communication skills, step-by-step troubleshooting guides, and remote diagnostic tools. Building rapport and patience with customers is essential, as is staying updated on the latest device models and repair techniques. Many employers also provide ongoing training and support forums to help technicians navigate unique or complex issues.

What is a Remote Phone Repair technician?

A Remote Phone Repair technician is a professional who diagnoses and fixes issues with smartphones or mobile devices from a distance, often using online tools and remote access software. Instead of physically handling your device, they guide you through troubleshooting steps or remotely access your phone to resolve software problems. This service can help with issues like software glitches, app errors, or settings configuration. Hardware repairs may still require physical service, but many common issues can be addressed remotely, saving time and offering convenience.

What is the difference between Remote Phone Repair vs Mobile Device Technician?

AspectRemote Phone RepairMobile Device Technician
CredentialsBasic technical knowledge, certifications varyTechnical certifications often required
Work EnvironmentRemote, online troubleshooting and repair guidanceOn-site or in-store repair work
Industry UsageCustomer support, repair services, online platformsPhysical repair shops, retail stores
Search & Comparison IntentFocus on remote repair jobs, online servicesHands-on repair roles, in-person service

Remote Phone Repair involves troubleshooting and guiding customers through repairs remotely, often via online platforms. Mobile Device Technicians perform physical repairs on devices, typically in a shop or on-site. Both roles require technical skills, but Remote Phone Repair emphasizes remote support, while Mobile Device Technicians focus on hands-on repair work.

What job categories do people searching Remote Phone Repair jobs in Appleton, WI look for? The top searched job categories for Remote Phone Repair jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Phone Repair jobs? Cities near Appleton, WI with the most Remote Phone Repair job openings:
Remote Phone Repair jobs near you

Field Service Technician

Atlas Copco Compressors LLC -North America Customer Center

Appleton, WI • Remote

$28 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission in providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

  • You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low pressure blowers
  • You will set, install, and pipe compressor systems.
  • You will display the ability to absorb a higher level of learning including VSD's, refrigeration, industrial networks, remote monitoring, and air audits.
  • You will pressure wash and clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
  • You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
  • You will completely fill out all service-related documentation to include service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
  • You will attend training at our Air Academy and train with Senior Service Technicians
  • You will promote and practice proper safety procedures and correct use of personal protective equipment
  • Provide a high level of customer service & respond to customer needs while working to satisfy customer expectations.
  • You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations, including out-of-town and overnight travel &possible overnight travel depending on the assigned territory
  • You will be subject to random drug testing.
To succeed, you will need
  • You have 1-2 years of technical experience in the mechanical, maintenance, or electrical field.Experience with the maintenance, overhaul, and repair of a wide variety of industrial equipment, including electrical, hydraulics and/or pneumatics is preferred. Experience in HVAC a plus.
  • You are able to work independently and complete tasks within assigned deadlines.
  • You are customer-focused and take ownership of meeting the customer's needs.
  • You can use computers to complete work orders, ordering parts and training.
  • You can supply all basic required tools.
  • You will participate in occasional travel to Rock Hill, SC for paid training.
  • You are able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling. You have a basic understanding of mechanics and electrical theory.
  • You have the ability to use computers to complete work orders
  • A High School Diploma or equivalent is required, certifications are a plus (EPA Certified)
  • You have a valid driver's license and are fluent in English.
In return, we offer
  • Attractive benefits Include:
    • Flexible benefits plan including medical, dental, and vision.
    • Generous 401 (k) retirement plan match in addition to an automatic contribution.
    • Competitive paid time off and sick time.
    • Life & Disability insurance.
    • Paid training
    • Excellent paternal, adoption, and maternal leave.
    • Equipped with a company vehicle, laptop, cell phone and uniform.
    • $28- $29/hr. Salary based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible and overtime begins after completing 8 work hours in a day.

Job location

Remote position
This role is fully remote. You will be required to travel within a 1 - 2 hour radius surrounding Appleton, WI

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Contact information

Talent Acquisition Team: Sowmya Prativadi

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