ZipRecruiter

Log In

2

Remote Phone Operator Jobs in Webster, NY (NOW HIRING)

Deloitte

Epic Denials Management Operator

Rochester, NY · Remote

$17.75 - $23.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up on outstanding items to issue completion in compliance with established Service Level Agreements

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Webster, NY

Remote Phone Operator information

See Webster, NY salary details

$8

$16

$23

How much do remote phone operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote phone operator in Webster, NY is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.88 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Webster, NY?

For Remote Phone Operator jobs in Webster, NY, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Webster, NY look for?

The top searched job categories for Remote Phone Operator jobs in Webster, NY are:

What cities near Webster, NY are hiring for Remote Phone Operator jobs?

Cities near Webster, NY with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Webster, NY as of August 2026, with employment types broken down into 35% Full Time, and 65% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,109 per year, or $16.4 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Part-time

Re-posted 18 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply