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Remote Phone Operator Jobs in Washington, PA (NOW HIRING)

Deloitte

Epic Denials Management Operator

Pittsburgh, PA · Remote

$17.50 - $23.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Birgo

Client Services Representative

Pittsburgh, PA · On-site +1

$50K - $60K/yr

We prefer someone based in Pittsburgh, but we will consider remote candidates on a case-by-case basis. * Must be able to be on the phone and use a computer for an entire workday. Our Commitment to ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Washington, PA

Remote Phone Operator information

See Washington, PA salary details

$8

$16

$23

How much do remote phone operator jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote phone operator in Washington, PA is $16.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.08 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Washington, PA?

For Remote Phone Operator jobs in Washington, PA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Washington, PA look for?

The top searched job categories for Remote Phone Operator jobs in Washington, PA are:

What cities near Washington, PA are hiring for Remote Phone Operator jobs?

Cities near Washington, PA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Washington, PA as of August 2026, with employment types broken down into 69% Full Time, and 31% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,520 per year, or $16.6 per hour.

Bilingual Customer Service Representative - Pennsylvania, USA

AnswerHero

Pittsburgh, PA • On-site, Remote

$15 - $19/hr

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Who are we?
At AnswerHero, we've been the trusted voice behind thousands of growing businesses since 2010. We're not your typical call center, we don't do telemarketing, debt collections, or tech support. What we do is deliver exceptional first impressions: real-time message taking, appointment scheduling, and warm, professional call handling that makes every caller feel heard.
If you're a compassionate communicator who values meaningful conversations and wants career, not just a job, we want to hear from you!
What You'll Do
As a Bilingual Phone Operator at AnswerHero, you'll be the first voice our clients' customers hear, a role that carries real impact every single day. Your responsibilities include:
  • Answering inbound calls promptly and professionally on behalf of our business clients
  • Communicate fluently in both English and Spanish
  • Take accurate, clear messages and relay them to clients in real time
  • Schedule appointments and provide general client support per client instructions
  • Following client specific call-handling instructions with care and consistency
  • Deliver a warm, efficient, and courteous experience on every call

Requirements
What does it take to be a part of the #HeroSquad?
  • Fluency in both English and Spanish (verbal and written)
  • High school diploma or equivalent
  • Strong empathy, active listening, and professional telephone manners
  • Attention to detail and the ability to type accurately while on a call
  • Reliable internet and dedicated workspace to ensure a professional setting
  • Dependability consistent attendance is essential in a 24/7 operation
  • Availability to work at least one weekend day

Benefits
Why You'll Love Working at AnswerHero
  • Thorough Training Provided: No prior experience? No problem. We set you up to succeed from day one.
  • Room to Grow: Explore future opportunities within AnswerHero to highlight your talents.
  • Supportive Team Environment: You'll feel connected and appreciated from day one.
  • Meaningful Work: Every call you take has a direct impact on real business.
  • Competitive pay + bilingual premium, your Spanish skills are a valued asset, and we pay accordingly
  • Flexible Setup: Remote-friendly options available.
Benefits (Full-time Employees)
  • Medical, dental, and vision insurance
  • Accrual based Paid Time Off (PTO)
  • Paid federal holidays per year
  • Company-provided equipment
How to Apply
Ready to become a trusted voice for thousands of businesses? Here's what to expect:
  • Submit your application and resume online
  • Video interview typically scheduled within 5 business days
  • Meet virtually with our hiring team
  • Complete a short bilingual language assessment (English & Spanish, approximately 10 minutes)
  • Offer and paid onboarding training

Apply now and become a Hero. We'd love to meet you.

Apply