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Remote Phone Operator Jobs in Redding, CA (NOW HIRING)

Maas Energy Works LLC

Remote Operations Technician

Redding, CA · On-site +1

$20 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communicate regularly with Field Ops Manager and on-site operators to ensure proper operation and ... Requires extensive communication via email, text, phone Qualifications & Skills * Mechanical ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Redding, CA

Remote Phone Operator information

See Redding, CA salary details

$9

$19

$26

How much do remote phone operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote phone operator in Redding, CA is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $20.72 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Redding, CA?

For Remote Phone Operator jobs in Redding, CA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Redding, CA look for?

The top searched job categories for Remote Phone Operator jobs in Redding, CA are:

What cities near Redding, CA are hiring for Remote Phone Operator jobs?

Cities near Redding, CA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Redding, CA as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $39,523 per year, or $19 per hour.

Remote Operations Technician

Maas Energy Works LLC

Redding, CA • On-site, Remote

$20 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Position Title: Remote Operations Technician
Department: Operations
Reports to: Remote Operations Manager
Compensation: Hourly starting range $20 - $28, Commensurate to Skills and Experience
Hours: 40-45 hours per week, Monday through Friday. The position includes some on-call hours during evenings and weekends. There will be some expected travel, average 2 trips per month, of which most will be day trips, with some overnights. Multi-night trips are rare, perhaps once every 2 months.
Benefits
  • Three weeks paid vacation
  • Eight and a half paid holidays annually
  • Two paid flexible holidays annually
  • Paid sick time
  • ICHRA Health Insurance Reimbursement
  • 100% Employer Paid Dental & Vision Insurance
  • 100% Employer Paid Life Insurance
  • 100% Employer Paid Medical Clinic Membership for employees & dependents
  • Other benefits accrue over the first 3-24 months, including additional paid vacation, 401k, 401k matching, and quarterly profit sharing.

Place of Work: 1730 South Street, Redding, CA 96001
Company Overview
Maas Energy Works is the leading developer and operator of on-farm, waste-to-energy systems in the United States. The Company designs, develops, constructs, and operates biogas renewable energy generation systems, primarily on dairy farms. Our projects include anaerobic digesters, biogas-powered electric generation, and renewable natural gas upgrading.
Position Description
Maas Energy Works (MEW) is seeking a new Remote Operations Technician to support and maintain the ongoing operations of projects throughout the western United States. These facilities are located on host dairy farms, where an anaerobic digester produces renewable biomethane gas which is processed on site and then either used to power lean burn piston electric power generators or is delivered into a private natural gas pipeline network operated by the company. Our operations team is split into office staff (this position) and field staff that work on the job sites.
Office staff's close coordination with company field staff ensures high quality outcomes for operations and good relationships with partners, and overall accountability. The role of the office staff is to remotely monitor and troubleshoot electrical generation equipment, biogas cleanup facilities, and biogas pipelines, including order parts and materials. A high degree of organization and systems awareness will be required for this position. Many skills can be learned on the job from existing experts, and the job has an opportunity for advancement.
Responsibilities
  • Remotely monitor and troubleshoot issues at assigned digester facilities and cleanup plants
  • Communicate regularly with Field Ops Manager and on-site operators to ensure proper operation and maintenance of equipment
  • Travel to digester sites and cleanup facilities 2-3 times per month
  • Be an avid learner, and support ROM in the monthly operations reports
  • Requires extensive communication via email, text, phone

Qualifications & Skills
  • Mechanical equipment knowledge
  • General understanding of internal combustion engines is preferred but not required
  • Strong written and verbal communication skills
  • Able to learn customized applications such as MaintainX, TeamViewer, Microsoft Office programs (Outlook, Word, Excel, Teams), Intelimonitor, and various SCADA equipment.
  • Self-motivated
  • Able to quickly learn extensive industry specific skills and methods.
  • Must be proficient in English
  • Additional proficiency in Spanish is helpful but not required
  • Must possess valid US driver's license

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Physical Demand Requirements
Work Environment - Office Staff
This job mainly operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands - Office Staff
This is largely a sedentary role with some travel required. This would require the ability to walk up and down stairs, and to enter, travel in, and exit vehicles and airplanes.

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