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Remote Phone Operator Jobs in Perris, CA (NOW HIRING)

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Remote Phone Operator information

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How much do remote phone operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote phone operator in Perris, CA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.86 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Perris, CA?

For Remote Phone Operator jobs in Perris, CA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Perris, CA look for?

The top searched job categories for Remote Phone Operator jobs in Perris, CA are:

What cities near Perris, CA are hiring for Remote Phone Operator jobs?

Cities near Perris, CA with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Perris, CA as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,876 per year, or $18.2 per hour.

Sales Center Agent Bilingual Spanish & English

SmartStop Self Storage

Ladera Ranch, CA • Remote

$15.50 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Think Outside the Box!

A company that embraces CHANGE while enhancing EVERYONE’S journey.

About SmartStop Self Storage

SmartStop® Self Storage is a diversified real estate company in the self-storage industry, operating in 24 states in the U.S. and three provinces in Canada. In addition, SmartStop was awarded: Newsweek’s Best Customer Service among Storage Center companies three years in a row 2021, 2022 & 2023, Top Workplace of Orange County, CA in 2022 and 2023, and Reputation’s 800 Award in 2023. Come join a winning team!

Voted TOP WORKPLACE 2022 & 2023 by the Orange County Register and our AMAZING employees!

SmartStop® is a growing organization with tremendous opportunities available. We offer competitive salaries, bonuses and benefits in a FULLY REMOTE position. Ready to join the best team members in the industry? Apply today!

Starting at $19.00 - $20.00/hour depending on experience + Bonus

Sales Center Agent Job Summary – Bilingual in both Spanish and English

The SmartStop Sales Center Agents receive inbound sales calls from customers and assist them by making appropriate recommendations for their storage needs, answering their questions and taking payments. Sales Center Agents will make outbound calls to follow up on inquiries and rental reservations.

Essential Job Functions and Responsibilities

  • Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
  • Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
  • Work with existing customers by answering questions, taking payments and resolving concerns.
  • Make outbound calls to follow up on rental reservations.
  • Meet personal/team qualitative and quantitative targets
  • Perform duties assigned by Supervisor(s).

Qualifications

  • Customer centric
  • Sales driven with a can-do attitude
  • Proficiency in both Spanish and English is required
  • Good computer skills
  • Excellent verbal, phone, and email communication
  • Ability to build relationships, (both internal and external)
  • Good problem-solving abilities.
  • Multi-tasking is a must
  • A dedicated, quiet, secure workspace free of distractions
  • Excellent internet connectivity
  • Ability to work weekends

Benefits

  • Monthly Bonus Incentive Plan
  • Health insurance including medical, dental and vision
  • Life and Disability Insurances
  • Paid Time Off & Paid Holidays
  • 401(k) matching
  • Employee assistance program
  • Referral program

Discounts

  • Health & Fitness Partnerships
  • Legal
  • Entertainment
  • Computers & Electronics

Diversity

SmartStop® Self Storage, is committed to diversity, equity and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team.

Lead Together!