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Remote Phone Operator Jobs in Paterson, NJ (NOW HIRING)

Remote Insurance Agent

Manhattan, NY · Remote

$100K - $120K/yr

Founded by an operator who has scaled multi-state insurance operations, Arkana is built on real ... phone, text, and email until resolution Manage and maintain a clean, organized pipeline in CRM ...

Customer Support Representative

Manhattan, NY · Remote

$17.75 - $24/hr

... Phone has a customer-obsessed culture. We are looking for team members who love our product and mission and see the remote first environment as a bonus. Beyond the , here are some traits members of ...

... OSX operating systems. Support all Mac and Windows environments on site. Responsibilities * Provide phone support and remote remediation for workstation issues * Troubleshooting and resolving ...

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Remote Phone Operator information

See Paterson, NJ salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote phone operator in Paterson, NJ is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Phone Operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are remote phone operators?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Paterson, NJ? For Remote Phone Operator jobs in Paterson, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Phone Operator jobs in Paterson, NJ look for? The top searched job categories for Remote Phone Operator jobs in Paterson, NJ are:
What cities near Paterson, NJ are hiring for Remote Phone Operator jobs? Cities near Paterson, NJ with the most Remote Phone Operator job openings:
National Applications Specialist - Automation - Remote - 80% Travel

National Applications Specialist - Automation - Remote - 80% Travel

Danaher

Newark, NJ • Remote

$35 - $45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Danaher rating

7.5

Company rating: 7.5 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.


The National Applications Specialist - Automation is responsible for moderate to large-scale implementations defined within processes and procedures as well as the network interfacing of complex, multi-discipline, diagnostic laboratory Automation systems. These specialists have the demonstrated ability to communicate and collaborate cross functionally with field service and project management. They partner with Field Specialists and peers, either as part of a team or individually, often on a remote basis. Through their influence and expertise, they assist in development of effective workflows and supporting processes through experience, influence and gaining agreement with customers.

This position is part of the National Service Support Team covering the United States. You will be a part of the National Automation team and report to the Automation NSS Supervisor/Manager responsible for implementation of complex automation systems.


This position will be fully remote, however requires location within one hour of a major metropolitan airport in the United States. This role is eligible for a remote work arrangement in which you can work remotely from your home.

In this role, you will have the opportunity to:

  • Develop expert software and applications skills to support laboratory automation systems, providing technical guidance to field support teams with limited degree of supervision.
  • Execute implementation processes that create reference level customers.
  • Communicate complex concepts effectively to both internal and external customers serving as a technical expert, directing and facilitating work activities of others.
  • Provide advanced applications and workflow troubleshooting, both on-site and via remote phone support, to customers, Field Applications and Hardware Specialists.
  • Utilize mentoring and training abilities to transfer vital system knowledge and operational skills to customers and front-line support personnel.

Essential Requirements of the Job Include:

  • Bachelor's degree in Medical, Biological Sciences, or Engineering, or other related technical major, with 3+ years relevant industry or military experience; OR Associates Degree in similar disciplines with 5+ years relevant industry or military experience.
  • Operational experience with Diagnostics laboratory instrumentation.
  • Demonstrated ability to lead, influence and collaborate across customer account and business functions through a proven ability in customer-facing interpersonal communication and facilitation skills.

It would be a plus if you also possess previous experience in:

  • Diagnostics Laboratory Automation Applications experience highly preferred.
  • Strong computer skills (MS Office), knowledge and network/LIS communication and troubleshooting skills.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • This position requires up to 80% flying and/or driving travel, which includes overnight stays, at times on short notice (1 day), working from a home-based office located within one hour of a major metropolitan airport. Travel will primarily be domestic but may occasionally be international.
  • Must have a valid driver's license with an acceptable driving record.
  • Must have a valid U.S. Passport.
  • Ability to regularly lift, move, slide, raise and/or place up to 50lbs.
  • Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

The hourly range for this role is $35.00 - $45.00 per hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

#LI-MX1

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.


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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984