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Remote Phone Operator Jobs in Manchester, TN (NOW HIRING)

Remote Phone Operator information

See Manchester, TN salary details

$7

$15

$21

How much do remote phone operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote phone operator in Manchester, TN is $15.27, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $16.63 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Manchester, TN?

For Remote Phone Operator jobs in Manchester, TN, the most frequently searched job titles are:

What cities near Manchester, TN are hiring for Remote Phone Operator jobs?

Cities near Manchester, TN with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Manchester, TN as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $31,766 per year, or $15.3 per hour.

Licensed Clinical Social Worker (LCSW) - Community Center, Remote

Morrison, TN • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Position Overview

Gotham Enterprises Ltd is actively seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our thriving community center team, operating remotely from Morrison, Tennessee. This full-time position is a chance for you to leverage your social work license and expertise to directly enhance the quality of life for seniors in our program. You will be responsible for assessing the psychosocial needs of our clients and developing personalized support strategies in a collaborative environment that values holistic care and community engagement.

About the Organization

At Gotham Enterprises Ltd, we are committed to delivering exceptional care services to seniors and their families. Our community center is focused on addressing the unique challenges faced by this demographic, fostering their well-being, and promoting a robust quality of life. We champion a creative and supportive atmosphere where our employees can thrive professionally while making a significant impact in our clients' lives.

Work Environment

This role offers a remote work setting, allowing for flexibility while maintaining a strong connection with the community we serve. You will have the opportunity to engage with clients via phone and video consultations. We also acknowledge that client needs may require occasional evening or weekend hours, hence some flexibility in your schedule will be required. Our organization promotes a collaborative culture, encouraging teamwork and communication among professionals from diverse backgrounds, including healthcare providers, caregivers, and community advocates.

Key Responsibilities
  • Conduct comprehensive assessments of seniors' psychosocial needs, accounting for emotional, mental, and social factors impacting their well-being.
  • Work closely with clients and their families to design individualized care plans tailored to their unique goals, preferences, and circumstances.
  • Provide counseling and emotional support, assisting clients and their families in navigating challenging life transitions.
  • Act as an advocate for clients, ensuring they can access necessary community resources and services.
  • Collaborate with interdisciplinary teams comprising nurses, healthcare professionals, and caregivers to coordinate effective care delivery.
  • Regularly visit clients to monitor their well-being, assess living conditions, and address any safety or emotional concerns.
  • Facilitate communication and resolve conflicts among family members to promote effective teamwork in the care process.
  • Educate clients and families about available community resources, support groups, and programs to encourage social engagement.
  • Maintain accurate client documentation, including assessments, care plans, and interaction notes, ensuring compliance with ethical standards and state regulations.
  • Stay informed about social work best practices and relevant regulations to provide the highest standard of care.
Patient Population / Client Focus

This role primarily focuses on the senior population, addressing their diverse psychosocial needs. The experience requires you to engage empathetically with elderly clients and their families, understanding the complexities that come with aging. Your work is instrumental in helping clients manage transitions, such as moving into assisted living or confronting significant health challenges, and your insights can lead to improved outcomes and quality of life for those we serve.

Qualifications
  • A Master's degree in Social Work from an accredited institution is required.
  • Current and valid state licensure as a Licensed Clinical Social Worker (LCSW).
  • A minimum of two years of experience in a social work role, with a preference for experience in a community center or geriatric environment.
  • Strong knowledge of social work principles, aging issues, and available community resources.
  • Excellent skills in assessment, counseling, and problem-solving.
  • Ability to empathize and establish trust with seniors and their families.
  • Strong communication and interpersonal skills are critical for effective teamwork.
  • Proficiency in electronic health record (EHR) systems and digital communication tools.
Preferred Experience
  • Experience with chronic illness management and palliative care, particularly within hospice settings.
  • Familiarity with local resources and programs available to seniors in Tennessee.
  • Demonstrated ability to work in a remote setting successfully while maintaining strong connections with clients and team members.
Compensation and Benefits

The anticipated salary range for this position is between USD 60,000 and USD 100,000 annually, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance to ensure your health and well-being.
  • A retirement savings plan with employer matching contributions.
  • Generous paid time off (PTO) along with holiday pay, recognizing the importance of work-life balance.
  • Professional liability insurance coverage to safeguard your practice.
  • Continuing education support and opportunities for professional development.
  • Career growth pathways within the organization, allowing you to expand your expertise and contributions.
Career Growth Opportunities

At Gotham Enterprises, we believe in investing in our staff's professional growth. You will have access to ongoing training and development opportunities designed to enhance your clinical skills and expand your knowledge base. We encourage employees to pursue advanced certifications and leadership roles within the organization, enabling you to impact Community Center operations and elder care positively.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a dedicated team that values quality care and community involvement. You will play a vital role in improving the lives of seniors and witness firsthand the difference compassionate support can make. Our inclusive culture embraces diversity and collaboration, where every member is respected and recognized for their contributions. If you're ready to make a significant impact and grow within a supportive environment, we invite you to apply.

Application Information

If you are an empathetic LCSW eager to enhance the lives of seniors through meaningful support and dedicated care, we want to hear from you. Submit your resume and cover letter today to join our mission at Gotham Enterprises Ltd.