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Remote Phone Operator Jobs in Lexington, NC (NOW HIRING)

OnHires

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Work From Home Customer Service Representative - Entry Level | $14/hr

Salisbury, NC · Remote

$14/hr

This is a remote, phone-based customer service role with paid training provided. No previous call center experience is required. If you have prior verifiable work experience, communicate clearly, and ...

2pm Fix

Consulting HR Director

High Point, NC · Remote

... FIX Operating System to help teams thrive. We are seeking a Consulting HR Director who is a ... This is a full-time, remote position. Key Responsibilities * Serve as a credible advisor for C ...

2pm Fix

Full-Cycle Recruiter

High Point, NC · Remote

... FIX Operating System to help teams thrive. We are seeking a full-cycle recruiter to join our ... This is a full-time, remote position. Key Responsibilities * Partner with client's hiring managers ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Lexington, NC

Remote Phone Operator information

See Lexington, NC salary details

$8

$16

$22

How much do remote phone operator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote phone operator in Lexington, NC is $16.06, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.50 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Lexington, NC?

For Remote Phone Operator jobs in Lexington, NC, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Lexington, NC look for?

The top searched job categories for Remote Phone Operator jobs in Lexington, NC are:

What cities near Lexington, NC are hiring for Remote Phone Operator jobs?

Cities near Lexington, NC with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Lexington, NC as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $33,411 per year, or $16.1 per hour.

Work From Home Customer Service Representative - Entry Level | $14/hr

OnHires

Salisbury, NC • Remote

$14/hr

Full-time

Medical

Posted 13 days ago

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Job description

$14/hour | Full-Time | W-2 | Paid Training | Remote


Looking for a stable full-time work-from-home opportunity?

We’re hiring Customer Service Representatives to support customers with transportation-related questions and requests. This is a remote, phone-based customer service role with paid training provided.

No previous call center experience is required. If you have prior verifiable work experience, communicate clearly, and are dependable, we encourage you to apply.


What You’ll Do

  • Answer inbound customer calls
  • Assist customers with transportation-related questions and service needs
  • Provide friendly, accurate, and professional support
  • Enter and update customer information in company systems
  • Document customer interactions accurately
  • Follow established procedures and quality standards
  • Maintain reliable attendance during training and scheduled shifts


What We Offer

  • $14 per hour
  • Full-time, 40-hour-per-week employment
  • W-2 employment
  • Work from home
  • Approximately three weeks of paid training
  • Multiple schedule options
  • Second- and third-shift opportunities
  • Health insurance and additional benefits for eligible full-time employees
  • Ongoing training and opportunities for growth


Minimum Requirements

Applicants must:

  • Live within a 50-mile straight-line radius of Salisbury, North Carolina
  • Reside in North Carolina or South Carolina
  • Be available to work 40 hours per week
  • Have previous verifiable work experience
  • Have reliable high-speed internet
  • Have a quiet, distraction-free home workspace
  • Be comfortable speaking with customers by phone
  • Be comfortable participating on camera during remote training
  • Be able to attend one required in-person training day in Salisbury, NC
  • Maintain dependable attendance


Entry-Level Candidates Welcome

Previous experience in customer service, call centers, transportation, or travel is not required.

Applicants with experience in retail, hospitality, restaurants, warehousing, administrative work, delivery, sales, healthcare support, or other industries are welcome to apply.

What matters most is that you have a reliable work history, strong communication skills, and a willingness to learn.

Paid Training

New hires complete approximately three weeks of instructor-led remote training covering the systems, procedures, and customer service skills required for the position.

Camera participation is required during virtual training.

One in-person training day in Salisbury, North Carolina is mandatory.

Important Location Requirement

This is a remote position, but it is not open nationwide.

Your current home address must be within 50 straight-line miles of Salisbury, NC.

Residents of both North Carolina and South Carolina may qualify.

If you live directly on or very close to the 50-mile boundary, you are still encouraged to apply.

Apply Today

Apply today to be considered for an upcoming training class.

Qualified applicants will receive instructions to complete the official application through the company’s ADP career portal. Completion of the ADP application is required for final consideration.