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Remote Phone Operator Jobs in Key West, FL (NOW HIRING)

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Remote Phone Operator information

See Key West, FL salary details

$9

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote phone operator in Key West, FL is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $19.28 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Key West, FL?

For Remote Phone Operator jobs in Key West, FL, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Key West, FL look for?

The top searched job categories for Remote Phone Operator jobs in Key West, FL are:

What cities near Key West, FL are hiring for Remote Phone Operator jobs?

Cities near Key West, FL with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Key West, FL as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,746 per year, or $17.7 per hour.

Virtual Desktop Infrastructure Administrator

Key West, FL • On-site, Remote

ManTech International
IT Services • 5 - 10K employees

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

34th of 246 rated software companies

Great coworkers

People enjoy working here

Good employer

Learn more about ManTech Internationalexternal

Full-time

Posted 12 days ago

Job description

General information
Requisition #
R69968
Locations
USA-FL-Key West
Posting Date
08/11/2026
Security Clearance Required
Secret
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now-protect and innovate with MANTECH!
MANTECH seeks a motivated, career and customer-oriented Virtual Desktop Infrastructure Administrator to join our team in Key West, FL. This position is on-site 5 days a week.
Responsibilities include but are not limited to:
  • Manages the functionality and efficiency of a group of computers running on one or more operating systems
  • Work side-by-side with the engineer to maintain and deploy VDI thin clients
  • Work directly with SCCM/MECM to ensure patching/security compliance is handled and with the Service Desk department to troubleshoot issues with the hardware/software
  • Keeping master image and pools update and secured. Implement patches, updates, and configuration changes in coordination with cybersecurity and IT teams
  • Interface with the customer, gathering requirements and delivering solutions.
  • Troubleshoot VDI-related issues, including user access, performance, connectivity, and software compatibility
  • Monitor system performance and usage to identify bottlenecks or failure points and recommend improvements

Minimum Qualifications:
  • Bachelor's degree in relevant field. A degree can be substituted for additional experience.
    • High School Diploma and 4 years of additional experience may be exchanged in lieu of a required bachelor's degree
    • Associate's degree and 2 years of additional experience may be exchanged in lieu of a required bachelor's degree
    • A master's degree is equivalent to an additional 2 years of experience and a PhD is equivalent to an additional 4 years of experience
  • 5+ years of direct experience supporting VDI environments
  • 10+ years of overall IT experience in system administration or related technical roles
  • Experience with VMware Horizon, Citrix, or other major VDI solutions. Strong understanding of Windows Server, Active Directory, Group Policy, and networking fundamentals

Preferred Qualifications:
  • Master's degree or PhD in Information Technology, Cybersecurity, Computer Science, or related field.
  • FSLogix and/or HorizonView Client experience preferred
  • VMware Certified Professional (VCP), Citrix Certified Associate (CCA-V), or related certification.
  • Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Clearance Requirements:
  • Must have an active Secret clearance.
  • Must be eligible to obtain and maintain a TS/SCI clearance.

Physical Requirements:
  • The person in this position must be able to remain in a stationary position 50% of the time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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