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Remote Phone Operator Jobs in High Point, NC (NOW HIRING)

Paychex

Client Service Representative

High Point, NC · On-site +1

$20/hr

Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up on outstanding items to issue completion in compliance with established Service Level Agreements

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in High Point, NC

Remote Phone Operator information

See High Point, NC salary details

$8

$15

$22

How much do remote phone operator jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote phone operator in High Point, NC is $15.93, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.36 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in High Point, NC?

For Remote Phone Operator jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in High Point, NC look for?

The top searched job categories for Remote Phone Operator jobs in High Point, NC are:

What cities near High Point, NC are hiring for Remote Phone Operator jobs?

Cities near High Point, NC with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in High Point, NC as of August 2026, with employment types broken down into 36% Full Time, and 64% Part Time. Highlights an 100% Remote job distribution, with an average salary of $33,143 per year, or $15.9 per hour.

Program Coordinator

National Board for Certified Counselors

Greensboro, NC • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Description
Job Summary:
The Program Coordinator works in collaboration with the Program Director and other Foundation staff to implement and coordinate a variety of program functions. The Program Coordinator will assist in the professional development, retention, and engagement activities for all NBCC Foundation awardees. The Program Coordinator will assist with planning and participation in virtual and in-person events and outreach activities. Additionally, the Program Coordinator will participate in the review and selection process for all new cohorts. The Program Coordinator will assist in the planning, design, collection, analysis, and reporting of program data, and will be responsible for document preparation and customer service. The Program Coordinator will also assist the Program Director with ensuring that Fellows and Scholars meet all program requirements and deliverables, such as application, review and award activities; webinar engineering; compliance documentation; and complex document preparation.
Essential Duties and Responsibilities:
  • Collects, compiles, records, or otherwise gathers data and prepares standard and custom reports with information necessary for decision-making and compliance documentation.
  • Manages application platforms, application files, and program participant records.
  • Assists Program Manager and Program Director in preparing presenters for webinars.
  • Provides logistical and technical support for the delivery of webinars.
  • Coordinates webinars by tracking and reporting attendee registration data, preparing and monitoring agreements, preparing event materials, sending follow-up communications, coordinating continuing education documentation dissemination, and preparing presenter payment requests.
  • Maintains the Approved Continuing Education Provider, Fellow, Scholar, alumni, presenter, and other records.
  • Assists with travel, training, and conference planning.
  • Assists with program participant outreach, tracking, scheduling, and communication.
  • Assists with the production of program-related media.
  • Participates in organizational planning and development.
  • Provides customer service, including general Foundation inbox and phone support in addition to directly supporting Fellows, Scholars, alumni, and applicants.
  • Oversees the tracking of fellowship and scholarship deliverables, providing status reports to the Program Manager and Program Director.
  • Completes initial updates and review of scholarship, fellowship, and other programmatic materials.
  • Manages deliverable and event calendar for Fellows and Scholars to ensure accuracy and alignment with project timelines.
  • Assists Program Director with monitoring and tracking project milestones and deliverables.
  • Other duties as assigned.

Required Education/Experience:
  • Bachelor's degree required
  • 5 years of related experience and/or training preferred

Equipment/Programs Used:
Proficient working knowledge of:
  • Microsoft Office Suite
  • Microsoft SharePoint
  • Zoom
  • Submittable
  • Adobe Acrobat
  • Basecamp

Work Location:
  • Primarily remote with a minimum of one day in the office per week.

Travel Requirements:
  • Occasionally required to travel

Disclaimer:
The scope of the job may change based on business demands. The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee at any time.
This position is a grant-funded position. Employment is contingent upon final grant approval and the continued availability of grant funding.
If grant funding is reduced, discontinued, or not renewed, the position may be modified or eliminated based on available resources and organizational needs. NBCC will make every reasonable effort to absorb the position into its operating budget; however, employment cannot be guaranteed if funding becomes unavailable.
Nothing in this posting creates a contract of employment or guarantees employment for any specified duration.
Some of our amazing benefits include:
  • Medical, dental, and vision coverage
  • 401(K) retirement plan with a 6% company match
  • Discretionary profit sharing of 2%
  • Daycare assistance - dependent care FSA employer contribution
  • Medical health savings account - employer contributions
  • Employer paid Short-Term Disability, Long-Term Disability, and Basic Term Life AD&D
  • Paid time-off programs (sick, vacation, personal, floating)
  • 10 observed paid holidays
  • Paid winter holiday break
  • Tuition reimbursement
  • Employee Assistance Program
  • Costco or Sam's Club membership
  • Employer paid LifeLock identity theft protection
  • Calm app subscription

Apply