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Remote Phone Operator Jobs in Hampton, VA (NOW HIRING)

AO Globe Life

Remote CSR Agent Entry Level

Norfolk, VA · On-site +1

$14 - $19/hr

In this fully remote role, you'll work with current and prospective clients through scheduled Zoom and phone appointments, provide exceptional customer service, explain benefit options, and help ...

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All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Hampton, VA

Remote Phone Operator information

See Hampton, VA salary details

$8

$17

$24

How much do remote phone operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote phone operator in Hampton, VA is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $18.80 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Hampton, VA?

For Remote Phone Operator jobs in Hampton, VA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Hampton, VA look for?

The top searched job categories for Remote Phone Operator jobs in Hampton, VA are:

What cities near Hampton, VA are hiring for Remote Phone Operator jobs?

Cities near Hampton, VA with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Hampton, VA as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,901 per year, or $17.3 per hour.

Customer Care Specialist - Remote $18/Hr + Equipment

MSCCN

Hampton, VA • On-site, Remote

$18/hr

Part-time

PTO

Posted 13 days ago

Job description


ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.
This is a remote role, but the following locations are excluded:
Edgewater, CO and Denver, CO California District of Columbia Flagstaff, AZ Illinois Iowa Montana Seattle, WA Rhode Island OCONUS
***This role is listed by the employer as being part time.***
Remote Team Members (RTMs) will process routine and complex inquiries to provide high-quality service to internal and external customers. Customer Care Specialists will provide quality service and support while fielding insurance-related questions via inbound phone calls. This opportunity is 100% remote, and equipment is provided. Employment is contingent upon successful completion of a background check.
Handles inquiries involving group life, disability, and absence, including claims, medical underwriting, and continuation of coverage
Handles first notices of loss for group life, disability, and absence claims via telephone and non-phone channels of work
Interacts with internal/external business partners, including insureds and claimants
Meets established departmental quality, service, phone metric, and productivity objectives
Prepares documents, communications, and other materials using established formats and standard software
Resolves standard and complex inquiries and problems, escalating as needed
Follows procedures to ensure adherence to the company's risk and compliance policies
Provides feedback and recommendations to the team to improve the quality of customer care
Performing other duties as assigned
#LI-Remote
Additional Qualifications/Responsibilities
Must Haves:
Proficiency with Windows-based software applications and MS Office Suite products, including Excel, PowerPoint, and Word.
6 or more months of contact center or customer service experience, or an equivalent combination of education and experience
Detail-oriented with the ability to mentally and tactually handle or resolve issues
High-volume data entry skills
The ability to operate and navigate multiple operating systems while speaking, actively listening, and processing what is being discussed is a plus
Training:
6 weeks
Monday - Friday, 9:00 am - 5:00 pm EST
Training is 100% mandatory, and no time off will be approved.
Post-Training:
Monday - Friday 11am - 7:30pm EST
Monday - Friday 10am - 6:30 pm EST
Monday - Friday 4:00 pm - 8:00 pm EST
Pay:
$18/hour
What's in it for you?
Equipment Provided
100% remote!
Employee Assistance Program
PerkSpot
Paid Time Off
Long-Term Disability

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