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Remote Phone Operator Jobs in Goleta, CA (NOW HIRING)

Remote Phone Operator information

See Goleta, CA salary details

$9

$19

$27

How much do remote phone operator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote phone operator in Goleta, CA is $19.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.01 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Goleta, CA?

For Remote Phone Operator jobs in Goleta, CA, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Goleta, CA look for?

The top searched job categories for Remote Phone Operator jobs in Goleta, CA are:

What cities near Goleta, CA are hiring for Remote Phone Operator jobs?

Cities near Goleta, CA with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in Goleta, CA as of August 2026, with employment types broken down into 81% Full Time, and 19% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,081 per year, or $19.3 per hour.

Senior Sales Development Representative

Santa Barbara, CA • On-site, Remote

ShipHawk
IT Services • 11 - 50 employees

$80K - $120K/yr

Full-time

Medical, PTO

Posted 9 days ago


Job description

Senior Sales Development Representative (SDR)
Santa Barbara, CA (Hybrid) or Remote
About ShipHawk
ShipHawk is the operating system for modern eCommerce operations-combining warehouse management (WMS) and advanced shipping (TMS) into one powerful platform. We help high-growth companies scale faster, reduce costs, and deliver better customer experiences.
We're growing quickly and looking for driven, high-performing individuals who want to build a meaningful career in SaaS sales.
The Opportunity
As a Senior Sales Development Representative, you will play a critical role in driving pipeline and fueling revenue growth. You'll partner closely with Sales and Marketing to identify, engage, and qualify high-value prospects-primarily through outbound efforts.
This is a high-impact role with strong visibility and a clear path into closing roles. Top performers are promoted into Account Executive positions within 12-18 months based on performance.
What You'll Do
  • Own outbound prospecting across email, phone, and social channels to generate new business opportunities
  • Research and qualify target accounts, identifying key decision-makers and influencers
  • Analyze prospect needs and align them with ShipHawk's solutions
  • Schedule and set high-quality discovery meetings for Account Executives
  • Build and maintain a strong pipeline of qualified opportunities
  • Educate prospects on ShipHawk's WMS and shipping software solutions
  • Track all activity and pipeline in Salesforce
  • Test new messaging, sequences, and outbound strategies-then scale what works
  • Represent ShipHawk at trade shows, events, and networking opportunities as needed
What We're Looking For
  • 3+ years of experience as an SDR, BDR, or MDR in a high-growth environment
  • Proven track record of hitting or exceeding activity and pipeline targets
  • Strong outbound prospecting skills and comfort with high-volume outreach
  • Excellent communication skills-both written and verbal
  • Highly motivated, competitive, and results-driven
  • Curious mindset with a strong desire to learn and improve
  • Ability to operate independently while collaborating across teams
  • Experience in B2B SaaS or software sales strongly preferred
Tools & Tech Stack
  • Salesforce
  • Outreach
  • ZoomInfo
  • LinkedIn Sales Navigator
  • Google Workspace
Why ShipHawk
  • Clear, performance-based path into Account Executive roles
  • High-impact role with direct influence on revenue
  • Fast-paced, collaborative startup environment
  • Strong product-market fit in a growing logistics space
  • Equity upside with planned exit trajectory
Compensation & Benefits
  • On-Target Earnings (OTE): $80,000 -$120,000 (includes commission) - based on experience
  • Equity in a high-growth company
  • Flexible PTO and work environment
  • Comprehensive health benefits

Equal Employment Opportunity Statement
ShipHawk is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, disability, medical condition, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.