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Remote Phone Operator Jobs in Florence, KY (NOW HIRING)

Deloitte

Epic Denials Management Operator

Cincinnati, OH · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... and phone calls to gather necessary information to understand denial reasons and root causes.

Medix

Customer Service Specialist

Evendale, OH · Remote

$16 - $18.50/hr

Remote Position Summary We are seeking a Customer Service Specialist (Revenue Cycle) to serve as a ... This is a phone-based, high-volume call center position requiring strong communication, critical ...

Nityo Infotech

IT Support Specialist

Florence, KY · On-site +1

Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltim ... Mobile Device Software Operating Systems from multiple vendors such as iOS & Android * Manage ...

Liveops

Remote Spanish Bilingual Customer Service

Hamilton, OH · Remote

$14.50 - $18.25/hr

Android or Apple Phone * Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, tablets are not supported) Review the Liveops basic technology requirements Hours: * Choose ...

All JobsPhone Operator JobsRemote Phone Operator JobsRemote Phone Operator Jobs in Florence, KY

Remote Phone Operator information

See Florence, KY salary details

$9

$17

$25

How much do remote phone operator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote phone operator in Florence, KY is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.33 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are popular job titles related to Remote Phone Operator jobs in Florence, KY?

For Remote Phone Operator jobs in Florence, KY, the most frequently searched job titles are:

What job categories do people searching Remote Phone Operator jobs in Florence, KY look for?

The top searched job categories for Remote Phone Operator jobs in Florence, KY are:

What cities near Florence, KY are hiring for Remote Phone Operator jobs?

Cities near Florence, KY with the most Remote Phone Operator job openings:

Remote Phone Operator jobs near you
Infographic showing various Remote Phone Operator job openings in Florence, KY as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% Remote job distribution, with an average salary of $36,868 per year, or $17.7 per hour.

Remote- Customer Experience Service

Nexora Talent

Cincinnati, OH • Remote

$35K - $50K/yr

Part-time

Re-posted 7 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.