Remote Phone Operator Jobs in Columbus, MS (NOW HIRING)

Location: Remote — United States (Priority States: TN, OH, MS, LA)

• Anticipated Start Date: Late Spring/Summer 2026 (TBD)
• Role Type: Contracted, 1099
• Payment Terms: Net 30
• Licensure: Valid, unencumbered state RD license required. Priority states: TN, OH, MS, LA — strong preference for candidates currently licensed in one or more of these states.
• Certification: CDR and CDCES required.
• Schedule: 1099 flexibility; you set your own hours with at least 20 hours of weekly availability.
  • Current Demand: Monday–Friday, 9 a.m.–6 p.m. ET
  • Requirement: Provide availability for the next two months by the 15th of each month.
• Compensation: $20.00 per 20-minute clinical encounter + $30.00/hour for non-clinical time; budget for an average of $40+/hr (see Compensation & Payment Terms below).
• Remote Requirements: Must reside in the United States with consistent access to a clean, quiet workspace; solid internet connection; and proficient technical experience.

Perry Health is rethinking chronic care through a fully remote, continuous care model. We provide expert diabetes education and clinical management for Medicare patients, delivered by a comprehensive team of specialized Registered Nurses, Registered Dietitians, and Accountability Coaches.

Our model integrates high-level clinical expertise with real-time data from cellular-connected glucometers and advanced CGM management. By bridging the gap between physician visits with proactive, data-driven support, we deliver life-changing outcomes for our members.

We are seeking an experienced Registered Dietitian (RD) and Certified Diabetes Care and Education Specialist (CDCES) passionate about remote care delivery. In this role, you will offer diabetes education and management, medical nutrition therapy, and personalized nutritional guidance for our members. You will partner with a multidisciplinary care team to ensure members receive expert clinical attention and education to lead healthier lives.

• Provide call-based care and clinical nutrition management to patients in our Remote Patient Monitoring (RPM) program.
• Assess member health regimens and interpret blood glucose and CGM readings as they relate to nutrition.
• Craft individualized, compassionate meal plans based on member health needs and access.
• Support nutrition-related escalations and provide data-driven education.
• Collaborate with the broader care team — including RNs and Accountability Coaches — to reinforce clinical goals and SMART goal progression.
• Adhere to Perry Health policies, procedures, and standard operating procedures to ensure ongoing clinical quality and compliance.

• Education: BS in Nutrition.
• License: Valid, unencumbered state RD license. Priority states: TN, OH, MS, LA — strong preference for candidates currently licensed in one or more of these states.
• Certification: CDR and CDCES required.
• Experience: 3+ years managing patients with diabetes preferred.
• Knowledge: Familiarity with continuous glucose monitors (CGMs) and behavior change theory is a plus.
• Skills: Motivated learner, willing to acquire proficiency with the necessary technology (computers, software applications, phone systems); experience or training in Motivational Interviewing to support sustainable behavior change is a plus.
• Traits: Creative thinking, an eye for detail, ability to work independently, a positive attitude, and the ability to excel in a fast-paced atmosphere while collaborating with diverse groups at all levels of the organization.
• Language: Spanish-speaking preferred.

Contractors are paid on a monthly basis following Net 30 payment terms.

• Clinical Pay: $20.00 per 20-minute clinical encounter. An encounter is defined as a successful call with a member, primarily spent in live conversation, with chart review time also counting toward this total.
• Non-Clinical Pay: $30.00/hour flat rate for required meetings and training.

Examples:

• Initial consultations are scheduled in 60-minute intervals. Completing one initial consultation that meets the engagement-time requirement pays $60.
• Follow-up visits are scheduled in 30-minute intervals. Completing two follow-ups within an hour that each meet the engagement-time requirement pays a total of $40 for that hour.

Our patients are our purpose: We understand that the decisions we make have an impact on our patients' health. We are a healthcare company above all else. The choices we make are always in the best interest of our patients.

Bring your best self: The authenticity of our team drives our innovation. We show up for each other and our patients every day. Your teammates will count on you for motivation and support, and you should expect the same in return. Conversely, recognize when you are not at your best so you can seek support and take time to recharge.

Own your ideas and your results: Each member of the team contributes to the growth of Perry. Identify problems, seek solutions that maximize impact. Ownership is key; seek out support from team members, and take accountability for the results of your efforts.

Move fast, but with purpose: Consistent, rapid growth is expected. Set goals, work with purpose, assess, reassess, and pivot when necessary. Perfection should not impede progress. Ego should not prevent reevaluation. Each day will provide opportunities for learning and growth and will move us closer to our goals.

Good ideas come from anywhere: Ideas, good and bad, come from every level of the organization. Employees at all levels are empowered to share their ideas and feedback. The whole of Perry is greater than the sum of its parts. All ideas are considered, and when a decision is made we will move forward together.

Perry Health is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. We are building an environment where every Perry Health team member can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.