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Remote Phone Operator Jobs in New Jersey (NOW HIRING)

$19 - $21/hr

In this remote role, you will respond to consumer inquiries by phone, text, chat, and written ... Handle quality complaints, adverse events, and claims according to Standard Operating Procedures.

Facilities Specialist (Remote)

Woodbridge, NJ ยท On-site +1

$56K - $93K/yr

... remote work related to all burglar and fire alarm systems in the company and their components. The ... operators on ticket actions, and troubleshoot alarm system communications (phone lines, cell, and ...

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Remote Phone Operator information

See New Jersey salary details

$9

$18

$25

How much do remote phone operator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote phone operator in New Jersey is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $19.76 per hour, depending on experience, location, and employer.

What is a remote phone operator?

Remote phone operators are professionals who handle phone calls for businesses or organizations from a remote location, often working from home. Their responsibilities typically include answering customer inquiries, providing information, processing orders, or offering technical support. This role requires good communication skills, a quiet workspace, and usually a reliable internet connection. Remote phone operators may work for call centers, customer service departments, or third-party service providers. The job offers flexibility and is popular for those seeking work-from-home opportunities.

How do remote phone operators typically manage communication and collaboration with their team while working from home?

Remote phone operators often rely on digital communication tools such as instant messaging, video calls, and collaborative platforms to stay connected with their supervisors and colleagues. Regular team meetings and ongoing chat channels help ensure they are supported, informed about updates, and able to resolve issues quickly. Successful operators proactively communicate any challenges and share feedback, which strengthens team cohesion and helps maintain service quality, even when working independently from home.

What are the key skills and qualifications needed to thrive as a remote phone operator, and why are they important?

To thrive as a Remote Phone Operator, you need excellent verbal communication skills, strong listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and general computer proficiency is typically required. Outstanding customer service, patience, and the ability to multitask help individuals excel in this role. These skills and qualities are crucial for effectively managing customer inquiries, ensuring satisfaction, and maintaining professionalism in a remote environment.

What is the difference between Remote Phone Operator vs Customer Service Representative?

AspectRemote Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentHome-based, call centers, or remote officesHome-based, call centers, or retail settings
Industry UsageTelecommunications, customer support, tech supportRetail, banking, tech, healthcare
Job FocusHandling inbound/outbound calls, basic info, appointment settingAssisting customers, resolving issues, product info

Remote Phone Operators and Customer Service Representatives often share similar credentials and work environments. However, Remote Phone Operators typically focus on handling calls for specific services like tech support or telecommunication, while Customer Service Representatives may work across various industries assisting with product or service inquiries. Both roles are essential for customer engagement and often require strong communication skills.

What are the most commonly searched types of Phone Operator jobs in New Jersey?

The most popular types of Phone Operator jobs in New Jersey are:

What cities in New Jersey are hiring for Remote Phone Operator jobs?

Cities in New Jersey with the most Remote Phone Operator job openings:

Infographic showing various Remote Phone Operator job openings in New Jersey as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,714 per year, or $18.1 per hour.

Veterinary Call Center Operator, Remote

Ethos Veterinary Health

Red Bank, NJ โ€ข On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Job description

Veterinary Call Center Operator, Remote
$20/hr. + | Red Bank Veterinary Hospital | Red Bank, NJ
Bring compassion to every conversation. At Red Bank Veterinary Hospital, our remote Client Service team plays a critical role in supporting pets, pet owners, and hospital teams across one of the nation's leading specialty and emergency veterinary hospitals. If you enjoy helping others, staying organized in a fast-paced environment, and delivering exceptional service, you'll find a rewarding career where empathy and teamwork make all the difference.
We are seeking a compassionate and reliable Call Center Operator to join our team.
Compensation:
  • Starting at $20/hr. based on experience

Full-Time Benefits Include:
  • Medical, Dental, and Vision
  • 401(k)
  • Employee Assistance Program (EAP)
  • Paid Time Off:
    • Sick Days
    • Vacation Days
    • Bereavement Leave
  • Disability & Life Insurance
  • Employee Pet Discount

Schedule:
  • Full Time
    • Monday - Friday
    • 8:30am - 4:30pm

Job Description:
The Call Center Operator provides high quality customer service that meets or exceeds the expectations of our clients. Support the doctors and support staff. Look for ways to continually improve the delivery of services to our clients to ensure that clients are treated with respect and compassion.
Responsibilities:
  • Answer multiple line phone system
  • Transfer calls quickly and accurately
  • Assist in emergency situations by expediting calls to triage staff members
  • Knowledge of extension numbers to reach employees throughout the network
  • Utilize voice mail and paging system
  • Assist clients with direction to network hospitals
  • Troubleshoot problem calls
  • Understand the appointment scheduler program for exams and procedures
  • Answer general veterinary information questions regarding the hospitals
  • Inform and assist clients on navigating and using our website

Qualifications
  • High school diploma or equivalent.
  • At least ONE YEAR of successful Call Center or Medical facility experience preferred
  • At least ONE YEAR of successful Hospitality Industry experience preferred
  • Excellent communication skills.
  • Experience with a call volume of 80+ calls per day preferred
  • Ability to multi-task.
  • Must be computer literate; basic computer skills with ability to navigate new software.
  • Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

About RBVH
Red Bank Veterinary Hospital (RBVH) now located in Red Bank, NJ, proudly opened its new, state-of-the-art facility in May 2024-an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation of over 40 years of dedicated service to our community.
Nearby Communities
RBVH attracts Veterinary Technicians from throughout the Jersey Shore region, Central New Jersey, and the New York metropolitan area, including:
  • Tinton Falls, NJ
  • Middletown, NJ
  • Holmdel, NJ
  • Colts Neck, NJ
  • Freehold, NJ
  • Marlboro, NJ
  • Howell, NJ
  • Eatontown, NJ
  • Long Branch, NJ
  • Asbury Park, NJ
  • Staten Island, NY
  • Brooklyn, NY
  • Bayonne, NJ
  • Jersey City, NJ

Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.