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Remote Phone Number Jobs in Alabama (NOW HIRING)

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Remote Phone Number information

What is a remote phone number?

A remote phone number is a telephone number that is not tied to a specific physical phone line or location. Instead, calls to this number can be forwarded to any device or location, such as a mobile phone, VoIP service, or another landline, making it ideal for businesses and individuals working remotely. Remote phone numbers can help maintain privacy, provide local presence in different regions, and enable flexible communication for remote teams. They are commonly used by businesses to manage calls efficiently and appear local to customers in different geographic areas.

What are the key skills and qualifications needed to thrive as a remote customer service representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and call center telephony systems is important for managing customer interactions efficiently. Patience, active listening, and time management are standout soft skills in this role. Mastering these skills ensures effective support, customer satisfaction, and productivity in a remote work environment.

What are some common challenges faced by professionals managing remote phone number services, and how can they be addressed?

Professionals managing remote phone number services often encounter challenges such as ensuring reliable connectivity, managing call forwarding settings, and maintaining security of client information. Addressing these challenges requires staying updated with the latest VoIP technologies, regularly testing number routing, and implementing robust authentication measures. Collaboration with IT and customer support teams is crucial to swiftly resolve technical issues and provide a seamless experience for users.

What is the difference between Remote Phone Number vs Customer Service Representative?

AspectRemote Phone NumberCustomer Service Representative
Required credentialsNone specific, often basic tech skillsHigh school diploma or equivalent, sometimes certifications
Work environmentRemote, often from home or any location with internetRemote or in-office customer service centers
Employer industry usageTelecommunications, service providers, online platformsRetail, tech, healthcare, and service industries
Common search intentFinding contact numbers or virtual phone servicesSeeking customer support or service roles

Remote Phone Number typically refers to virtual or dedicated phone lines used for communication, while Customer Service Representatives handle customer inquiries via phone. Both roles involve communication skills, but their functions and credentials differ. Understanding these differences helps job seekers and employers find the right fit for their needs.

What are the most commonly searched types of Phone Number jobs in Alabama?

The most popular types of Phone Number jobs in Alabama are:

What are popular job titles related to Remote Phone Number jobs in Alabama?

For Remote Phone Number jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Phone Number jobs in Alabama look for?

The top searched job categories for Remote Phone Number jobs in Alabama are:

What cities in Alabama are hiring for Remote Phone Number jobs?

Cities in Alabama with the most Remote Phone Number job openings:

Remote Phone Number jobs near you

Annuity Case Designer, Highland Capital Brokerage

Osaic

Birmingham, AL • Remote

$55K - $63K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

Osaic rating

8.1

Company rating: 8.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Current Employees and Contractors Apply HereOsaic Careers

Operations Opportunity in Insurance Industry

Annuity Case Designer, Highland Capital Brokerage

Location(s): All Locations/ REMOTE

Role Type: Full time

Salary: $55,000 - $63,000 per year + annual bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page:https://careers.osaic.com/Creative/Benefits.

Summary:

The Annuity Case Designer will work alongside the annuity sales teams in assisting financial professionals with annuity business. The role will be responsible for helping increase overall annuity sales. The incumbent must be able to work in a fast-paced environment and is able to adapt with change. This position could evolve into a full-time Regional Vice President in the future.

Education Requirements:

  • Bachelor's Degree Preferred, H.S. Diploma or GED certificate + Significant Practical Experience will be considered.
  • Life & Health Insurance License preferred

Responsibilities:

  • Provide pre-sales support to assigned annuity sales team that includes case design, running illustrations, summarizing annuity designs and concepts, current rates/caps,and assisting with electronic submission platforms
  • Complete annuity reviews by analyzing in-force policy data and making recommend changes or alternate plans to optimize performance of existing policies to generate new sales/revenue
  • Respond in a timely manner meeting company service levels for all service and solicitation requests
  • Have in-depth knowledge of various annuity products, including features, benefits, and pricing to effectively present them to financial professionals
  • Stay current on the competitive marketplace by participating in educational opportunities, attending webinars and any carrier offered strategies, talks, podcasts etc.
  • Answer overflow calls from the phone queue
  • Participate in email campaigns and webinars by following up on engaged prospects and writing financial professionals
  • Assist sales team by prospecting, setting appointments and follow up meetings
  • Log all activities (illustrations, calls, meetings, etc.) into Sales Force and store illustrations according to established protocols
  • Perform miscellaneous clerical duties, special projects, reporting, or by providing help wherever it's required

Basic Requirements:

  • Multi-carrier insurance product experience.
  • Excellent verbal and written communication skills to effectively present complex concepts
  • Ability to build strong, lasting relationships with producers/advisors through trust and rapport
  • Demonstrated experience with illustration software (e.g., Annuity Rate Watch, LUMA, Carrier Software).
  • High sense of urgency and ability to prioritize workload in a demanding environment.
  • Familiarity with Salesforce to manage activities, client information and leads

Preferred Requirements:

  • 3 or more years of sales/sales support experience in the annuity environment
  • Work towards completion of CLU or ChFC designations
  • Work towards completion of Series 6 and 63
Current Employees and Contractors Apply Here

What Osaic employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Osaic

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Phoenix, AZ, US

Year founded

2016

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