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How much do remote pharmacy counter jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote pharmacy counter in the United States is $15.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $16.59 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals working in a remote pharmacy counter role, and how can they be managed?

One common challenge in a remote pharmacy counter role is maintaining effective communication with patients and healthcare providers since interactions are virtual rather than face-to-face. This can make it harder to pick up on nonverbal cues and ensure patient understanding. Additionally, remote workers must be vigilant about protecting patient privacy and complying with HIPAA regulations when handling sensitive information online. Staying organized, using secure communication platforms, and participating in regular team check-ins can help address these challenges and support smooth workflow.

What is a Remote Pharmacy Counter?

A Remote Pharmacy Counter refers to a service or system where pharmacy-related tasks, such as prescription processing, patient consultations, and medication dispensing, are managed remotely rather than in a traditional in-person pharmacy setting. Staff may handle prescription requests, answer medication-related questions, and provide support via phone, video, or online platforms. This setup is designed to increase convenience for patients and improve efficiency for pharmacies, especially in areas with limited access to healthcare facilities. Remote Pharmacy Counters are often supported by licensed pharmacists who ensure compliance with safety and legal standards.

What is the difference between Remote Pharmacy Counter vs Remote Pharmacy Technician?

AspectRemote Pharmacy CounterRemote Pharmacy Technician
CertificationsPharmacy Technician Certification (PTCB or NHA)Pharmacy Technician Certification (PTCB or NHA)
Work EnvironmentCustomer service via phone or online, pharmacy supportAssisting pharmacists, processing prescriptions remotely
Employer & Industry UsagePharmacies, healthcare providers, telepharmacy services

Remote Pharmacy Counter and Remote Pharmacy Technician roles both require pharmacy technician certifications and involve supporting pharmacy operations remotely. The main difference lies in their focus: the Remote Pharmacy Counter primarily handles customer interactions and inquiries, while the Remote Pharmacy Technician assists with prescription processing and pharmacy support tasks. Both roles are integral to telepharmacy services, but they serve different functions within the pharmacy team.

What are the key skills and qualifications needed to thrive as a Remote Pharmacy Counter, and why are they important?

To excel as a Remote Pharmacy Counter, you need solid knowledge of pharmacy operations, medication handling, and customer service, typically supported by relevant pharmacy technician certification or experience. Familiarity with pharmacy management systems, prescription processing software, and secure communication tools is essential. Strong attention to detail, effective communication, and the ability to multitask in a virtual environment are crucial soft skills. These competencies ensure accurate medication dispensing, regulatory compliance, and positive patient interactions in a remote setting.
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Remote Pharmacy Counter jobs near you
Consultative Pharmacy Technician

Consultative Pharmacy Technician

CenterWell Primary Care

Norwalk, OH • On-site, Remote

$40K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Become a part of our caring community
As a Clinical Services Pharmacy Technician, you will intake for all calls from patients, pharmacies and providers. You will perform basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments.

You will address questions related to specific assigned area and assist with medication research. You will evaluate calls that require consultation with a pharmacist. You will make outbound calls to patients to offer medication therapy management programs and schedules medication review sessions with consultative pharmacists. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.


Use your skills to make an impact

Required Qualifications

You MUST reside in one of the following states: Ohio, Arizona, Texas, or Florida.

  • Must have an active Pharmacy Technician or Tech in Training license in the state you reside
  • Technical Mail Order Pharmacy or Manufacturing experience
  • Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
  • Experience using multiple computer applications simultaneously and strong data entry skills

Schedule Expectations:

We will hold training Monday-Friday from 8:00 AM - 4:30 PM EST.

After training, we ask that you have the flexibility to work any shift within the hours of 8:00 AM to 11:00 PM EST, based on our needs. We will advise the schedule at the time of offer.

  • You must also be available to work every 3rd Saturday 10:00am - 6:30pm EST with a day off during the week when it is your Saturday rotation.

What will help you stand out amongst the rest:

  • PTCB or ExCPT Certified
  • High School Diploma or GED
  • Bilingual in English / Spanish with the ability to speak, read, and write in both languages without limitations or assistance.

Additional Information

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
  • Satellite, cellular and microwave connection can be used only if approved by leadership.
  • Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$40,000 - $52,300 per year


Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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