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Remote Pet Insurance Claims Jobs in Santa Rosa, CA

First American

Claims Advocate Specialist

Santa Rosa, CA · Remote

$20.34 - $27.12/hr

Investigating, analyzing and responding to highly complex claims from escalated to management ... 12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this ...

Alliance Medical Center Inc.

Biller/Coder

Healdsburg, CA · On-site +1

$29.33 - $36.06/hr

On-site work is expected at AMC's Healdsburg or Windsor health centers; some remote work may be ... Work with billing teams and providers to ensure accurate and timely submission of insurance claims ...

Modern Family Law

Managing Attorney

Petaluma, CA · On-site +1

Remote First Setting with Brick & Mortar Space Available (in-person as required by courts & clients ... pet insurance. Commuter and transit benefit programs may also be available in certain markets.

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Remote Pet Insurance Claims information

See Santa Rosa, CA salary details

$13

$25

$47

How much do remote pet insurance claims jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote pet insurance claims in Santa Rosa, CA is $25.70, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $28.12 per hour, depending on experience, location, and employer.

What is a remote pet insurance claims?

A Remote Pet Insurance Claims job involves reviewing and processing pet insurance claims from pet owners. Claims specialists assess submitted veterinary invoices, medical records, and policy terms to determine coverage eligibility and reimbursement amounts. This role requires strong attention to detail, knowledge of pet insurance policies, and excellent communication skills to clarify claims decisions with customers. Working remotely, employees typically use digital platforms to manage claims efficiently while ensuring a smooth customer experience.

What does a remote pet insurance claims do?

A typical day in Remote Pet Insurance Claims involves reviewing and processing pet insurance claims submitted by policyholders or veterinary clinics, verifying documentation, and determining eligibility according to policy terms. You'll spend a good portion of your day communicating with customers via phone or email to provide updates, request additional information, or explain coverage decisions. Collaboration with claims teams, underwriters, and veterinary professionals may also be part of your daily routine. Remote work provides flexibility but also requires strong time management and self-motivation to handle varying workloads efficiently.

What are the key skills and qualifications needed to thrive in remote pet insurance claims?

To excel in Remote Pet Insurance Claims, you should have a background in insurance claims processing, strong attention to detail, and familiarity with veterinary terminology. Experience with claims management software, CRM systems, and possibly certification in insurance or veterinary administration is beneficial. Outstanding customer service, strong written communication, and problem-solving skills are important soft skills for resolving claims efficiently and empathetically. These skills ensure accurate processing, regulatory compliance, and positive customer experiences in a virtual environment.

What are popular job titles related to Remote Pet Insurance Claims jobs in Santa Rosa, CA?

For Remote Pet Insurance Claims jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Remote Pet Insurance Claims jobs in Santa Rosa, CA look for?

The top searched job categories for Remote Pet Insurance Claims jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Remote Pet Insurance Claims jobs?

Cities near Santa Rosa, CA with the most Remote Pet Insurance Claims job openings:

Remote Pet Insurance Claims jobs near you
Infographic showing various Remote Pet Insurance Claims job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 79% Full Time, 15% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $53,447 per year, or $25.7 per hour.

Claims Advocate Specialist

First American Financial Corporation

Santa Rosa, CA • On-site, Remote

$20.34 - $27.12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Who We Are
Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
As a member of the First American family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Because our employees enable our future, we invest in theirs by supporting their careers and promoting their overall wellbeing. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® 2018 list for the sixth consecutive year
The Claims Advocate is responsible for finding resolution to highly complex or highly escalated claims that cannot be handled through normal claims channels.
The primary functions of the role include:
  • Investigating, analyzing and responding to highly complex claims from escalated to management, Corporate or other lines of business
  • Managing support on inbound rotary to review high priority claims, while resolving multiple customer inquiries simultaneously
  • Answering incoming calls, chats, emails and voicemails from customers and contractors providing assistance with call volume and back office work as needed
  • Offering and effectively explaining terms and conditions of claim options, denial, cash out, replacement, reimbursement, outside reimbursement and process payment requests
  • Piloting innovative company initiatives

Requirements:
  • Bachelors Degree or commensurate work experience
  • 1-2 years of previous customer service experience
  • Excellent communication skills (Oral and written)
  • Basic mechanical, technical and contract knowledge and understanding
  • Exceptional customer service skills
  • Possess analytical and investigative skills
  • Proficient in Microsoft Word, Outlook and ability to navigate through Access
  • Fundamental understanding of the home warranty industry
  • Ability to keep composure in hostile conversations

Preferred
  • Previous leadership experience desired but not required (experience could be work related, school or extracurricular activities related)

Pay Range: $20.34 - $27.12 Hourly, Remote
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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