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Remote Pc Repair Jobs in Madison, WI (NOW HIRING)

Fleetworthy Solutions

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Field Service Technician

Madison, WI · Remote

$70K - $79K/yr

Troubleshoot and diagnose malfunctions, isolate defects, and repair devices and equipment. * Participate in the design, layout, modification, and fabrication of the ITS components used in the field.

Fleetworthy Solutions

Be Seen First

Field Service Technician

Madison, WI · Remote

$70K - $79K/yr

Troubleshoot and diagnose malfunctions, isolate defects, and repair devices and equipment. * Participate in the design, layout, modification, and fabrication of the ITS components used in the field.

All JobsPc Repair JobsRemote Pc Repair JobsRemote Pc Repair Jobs in Madison, WI

Remote Pc Repair information

See Madison, WI salary details

$10

$17

$24

How much do remote pc repair jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote pc repair in Madison, WI is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.38 per hour, depending on experience, location, and employer.

What is a remote PC repair?

A Remote PC Repair job involves diagnosing and fixing computer issues over the internet without needing to be physically present. Technicians use remote access software to troubleshoot problems, install or update software, remove viruses, and optimize system performance. This role requires strong technical skills, good communication, and a reliable internet connection. Many remote PC repair technicians work for IT support companies or as independent freelancers.

What are the key skills and qualifications needed to thrive in remote PC repair?

To thrive as a Remote PC Repair technician, you need a strong understanding of computer hardware, software troubleshooting, and networking fundamentals, often backed by certifications such as CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with remote access tools, ticketing systems, and diagnostic utilities is typically required to effectively resolve user issues from a distance. Excellent communication, patience, and problem-solving skills help set you apart in dealing with clients remotely. These qualifications and soft skills are crucial for efficiently diagnosing and resolving technical problems, ensuring customer satisfaction, and managing multiple cases in a virtual environment.

What are some typical challenges faced by remote PC repair technicians, and how can they be managed?

Remote PC Repair technicians often encounter challenges such as diagnosing issues without physical access to the device, varying user technology literacy, and connectivity problems during remote sessions. Successfully managing these challenges involves using reliable remote access tools, maintaining clear and patient communication with clients, and following systematic troubleshooting procedures. Collaboration with team members and escalation protocols can also be necessary for more complex issues. Staying organized and adaptable helps ensure smooth operations and high-quality customer service in a remote work environment.

Is computer repair still in demand?

Computer repair remains in demand as individuals and businesses rely on computers for daily operations. Remote PC repair technicians with skills in troubleshooting, hardware replacement, and software issues are needed to support a growing digital environment, especially with increased remote work and technology use.

What are popular job titles related to Remote Pc Repair jobs in Madison, WI?

For Remote Pc Repair jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote Pc Repair jobs in Madison, WI look for?

The top searched job categories for Remote Pc Repair jobs in Madison, WI are:

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Remote Pc Repair jobs near you
Infographic showing various Remote Pc Repair job openings in Madison, WI as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,495 per year, or $17.5 per hour.

Field Service Technician for CNC Machinery

Madison, WI • Remote

Tormach Inc
Machinery Manufacturing • 11 - 50 employees
Learn more about Tormach Incexternal

$28 - $33/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

Tormach has an exciting REMOTE open position for a Field Service Tech for CNC machinery intallation, repair, troubleshooting, and service-related questions!  We are a 100% employee-owned CNC Machine Tool company, caters to the DIY, R&D, entrepreneur, education, and professional markets, selling affordable CNC machine tools and accessories. Our products are engineered in North America, and at our HQ in Madison, WI. 



This Field Service Tech position is remote: you do not need to reside in Wisconsin; preference will be given to candidates in Western U.S.!


Position Overview 

The Field Service Technician supports Tormach customers through onsite installation, commissioning, diagnostics, repair, and service-related training for CNC machines and accessories. This is a hands-on, customer-facing role responsible for delivering high-quality field service while representing Tormach professionally at customer locations.   This position is structured as an hourly field service role and is expected to spend most of its time traveling to customer sites. When not traveling, the technician supports Technical Support customers remotely through troubleshooting, case follow-up, service coordination, and other assigned customer support activities. 



Key Responsibilities 

Field Service, Installation & Repair 

  • Perform onsite machine installation, startup, commissioning, repair, and service work for Tormach CNC equipment and accessories. 
  • Diagnose mechanical, electrical, pneumatic, and operational issues in the field and complete corrective actions in a safe, efficient, and professional manner. 
  • Verify machine performance after service activity, including operational checks, alignment-related review, and overall readiness for customer use. 
  • Document service findings, parts usage, labor activity, and follow-up recommendations clearly within company systems and service records. 

Customer Support & Technical Assistance 

  • Support customers with machine setup, accessory installation, troubleshooting, and service-related questions using standard Tormach processes, documentation, and support tools. 
  • Provide remote assistance to Technical Support customers when not traveling, including phone and email support, service case follow-up, and escalation assistance as needed. 
  • Communicate clearly with customers of varying skill levels, set practical expectations, and coordinate with Technical Support, Engineering, Operations, and other internal teams to resolve issues effectively. 

Travel, Readiness & Work Practices 

  • Maintain a high level of travel readiness and flexibility, with substantial overnight travel expected based on customer demand, territory needs, and service priorities. 
  • Maintain a valid driver's license and good driving record, and work independently while managing time, travel logistics, and customer commitments responsibly. 
  • Follow Tormach safety expectations, service procedures, and reporting requirements while maintaining a professional and customer-focused presence in the field. 

Qualifications 

Education & Experience 

  • 5+ years of hands-on CNC machining, machine repair, field service, maintenance, installation, or closely related technical experience. 
  • Technical degree, apprenticeship, military technical training, or equivalent practical experience in machining, automation, electromechanical service, or industrial equipment. 
  • Experience supporting machine setup, troubleshooting, and repair in a manufacturing or machinery environment preferred. 

Skills & Competencies

  • Working knowledge of G and M code, machine setup, tooling, workholding, speeds and feeds, and practical machining fundamentals. 
  • Ability to troubleshoot electrical, pneumatic, and mechanical systems found in CNC equipment. 
  • Strong communication, documentation, organization, and customer service skills with the ability to work independently. 
  • Proficiency with Microsoft Outlook, Teams, Word, and Excel; ERP, CRM, or ticketing experience is a plus. 


Preference will be given to candidates residing in the US Western region!


Total Rewards:

Medical, Dental, Vision, Life, LTD, STD, 401k, PTO, Holidays, Flex Schedule, ESOP, Voluntary benefits, SWAG


Read more at: www.Tormach.com