Member Advocate
Dubuque, IA · On-site +1
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide ... We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the ...
Member Advocate
Dubuque, IA · On-site +1
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide ... We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the ...
Remote Pbm information
See Iowa salary details
$16.83 is the 25th percentile. Wages below this are outliers.
$12.03 - $17.28
27% of jobs
$17.28 - $22.53
8% of jobs
$22.53 - $27.78
5% of jobs
The median wage is $30.57 / hr.
$27.78 - $33.03
17% of jobs
$33.03 - $38.28
14% of jobs
$41.12 is the 75th percentile. Wages above this are outliers.
$38.28 - $43.53
6% of jobs
$43.53 - $48.78
7% of jobs
$48.78 - $54.03
5% of jobs
$54.03 - $59.28
4% of jobs
$59.28 - $64.53
3% of jobs
$64.53 - $69.78
2% of jobs
$12
$34
$69
How much do remote pbm jobs pay per hour?
As of Aug 8, 2026, the average hourly pay for remote pbm in Iowa is $34.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.84 and $45.50 per hour, depending on experience, location, and employer.
What is a remote PBM?
Remote PBMs, or Remote Pharmacy Benefit Managers, are professionals who manage prescription drug benefits for health plans, employers, and other groups from a remote location. They are responsible for ensuring that members receive appropriate, cost-effective medications while balancing the needs of both patients and payers. Remote PBMs work with pharmacies, insurance companies, and healthcare providers to process claims, negotiate pricing, and implement drug formulary policies. This role can be performed from home or other off-site locations using secure digital tools and platforms.
What are the key skills and qualifications needed to thrive as a remote Pharmacy Benefit Manager (PBM), and why are they important?
To thrive as a Remote Pharmacy Benefit Manager (PBM), you need a strong background in pharmacy, healthcare administration, or a related field, often supported by relevant degrees or certifications. Familiarity with pharmacy benefit management software, claims processing systems, and data analytics tools is typically required. Exceptional attention to detail, analytical thinking, and effective communication are crucial soft skills for collaborating with stakeholders and resolving complex issues remotely. These skills ensure accurate benefit administration, regulatory compliance, and positive outcomes for clients and patients in a remote work environment.
What are some common challenges faced by remote PBM professionals, and how can they be addressed?
Remote PBM professionals often encounter challenges such as maintaining effective communication with team members, staying updated on regulatory changes, and managing sensitive health information securely. To address these, it's important to leverage collaboration tools, participate in regular virtual meetings, and stay engaged with ongoing training. Additionally, adhering to best practices for data privacy and fostering strong relationships with both clients and pharmacies can help ensure smooth operations and job satisfaction.
What is the difference between Remote Pbm vs Remote Pharmacovigilance Associate?
| Aspect | Remote Pbm | Remote Pharmacovigilance Associate |
|---|---|---|
| Required Credentials | Pharmacy or healthcare background, certifications like CPR or pharmacy license | Healthcare degree, certifications in pharmacovigilance or drug safety |
| Work Environment | Remote, healthcare or pharmacy settings | Remote, pharmaceutical or biotech companies |
| Industry Usage | Pharmacy, healthcare providers, clinical settings | Pharmaceutical industry, drug safety departments |
| Common Search/Comparison | Remote Pbm vs Remote Pharmacovigilance Associate |
Remote Pbm roles focus on pharmacy benefit management, involving healthcare and insurance processes, while Remote Pharmacovigilance Associate positions are centered on drug safety and monitoring adverse effects in the pharmaceutical industry. Both roles are remote, require healthcare-related credentials, and are used within healthcare and pharma sectors, but they serve different functions within the industry.
More about Remote Pbm jobs
What are the most commonly searched types of Pbm jobs in Iowa? The most popular types of Pbm jobs in Iowa are:
What are popular job titles related to Remote Pbm jobs in Iowa? For Remote Pbm jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Pbm jobs in Iowa look for? The top searched job categories for Remote Pbm jobs in Iowa are:
What cities in Iowa are hiring for Remote Pbm jobs? Cities in Iowa with the most Remote Pbm job openings:
Other
Medical, Dental, Vision, Retirement, PTO
Posted 21 days ago
Job description
Description
Position Overview:
Are you passionate about helping others and delivering exceptional customer service? As part of the Member Advocate Team at MedOne, you'll be the friendly, knowledgeable voice assisting our members, pharmacies, and healthcare providers with their pharmacy benefits. We are especially encouraging candidates with an active Certified Pharmacy Technician (CPhT) certification to apply, as your expertise will be highly valued in this role. If you're a great communicator with stellar organizational skills, we want you on our team!
About MedOne:
MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.
What You Will Do at MedOne:
- Member Advocates are the primary source of information for members, pharmacies, and physicians via phone, email, and chat.
- Provide information and resolve member, pharmacy, and physician inquiries. Research and resolve claim processing and eligibility issues
- Serve as an intermediary between healthcare organizations and members in facilitating patient care
- Compile and record information and correspondence related to member needs or requirements
- Document engagement outcomes and steps taken with clarity and concision
- Think quickly on one's feet while navigating multiple systems to effectively engage with members
- Work collaboratively and cooperatively with other departments to resolve issues and improve the member, physician, and pharmacy experience
- Effectively work through difficult conversations with members while maintaining composure, showing empathy, and displaying active listening skills
What you will bring to MedOne:
- An active CPhT (Pharmacy Tech Certification) is highly encouraged but not required.
- Minimum of 1 year of customer service experience.
- Strong proficiency in Microsoft Office products.
- Willingness to obtain certification as a pharmacy technician within one year of hire.
- Excellent customer service and teamwork skills.
- Flexibility with scheduling, including rotating Saturdays and evening shifts
- Reliability and punctuality.
- Spanish speaking abilities are highly valued for this role.
Why Join MedOne?
- Competitive salary and bonuses that reward your performance.
- Comprehensive health, dental, and vision insurance.
- 401(k) with company match to secure your future.
- Generous paid time off and holidays.
- Opportunities for professional growth and development.
- A vibrant and collaborative work culture.
Location: We have offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.
Employment Type: Full-Time, Hourly
Hours: Tuesday-Friday 12:00 PM - 9:00 PM CST and Saturday 8:00 AM - 5:00 PM CST
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, especially if you have a CPhT certification, we'd love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Offers are contingent on passing a background check and drug screen.