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Remote Payments Operations Jobs in Washington, DC

Contribute to the creation and operation of robust disaster recovery and backup strategies * Manage ... Travel RequirementsNone Relocation ProvidedNone Position TypeExperienced Referral Payment PlanYes ...

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Submit invoices and receive payment for services performed pursuant to contract. * Pay structures ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Submit invoices and receive payment for services performed pursuant to contract. * Pay structures ... Flexible scheduling; client hours of operation vary. * Availability expectations differ by client ...

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Showing results 1-20

Remote Payments Operations information

See Washington, DC salary details

$13

$24

$35

How much do remote payments operations jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote payments operations in Washington, DC is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $27.50 per hour, depending on experience, location, and employer.

What is the difference between Remote Payments Operations vs Remote Payments Customer Support?

AspectRemote Payments OperationsRemote Payments Customer Support
Required CredentialsFinancial or payments industry certifications, basic accounting knowledgeCustomer service experience, communication skills
Work EnvironmentBack-end processing, compliance, transaction managementCustomer interaction, issue resolution, support channels
Employer & Industry UsagePayment processors, financial institutions, e-commerce companiesPayment platforms, online retailers, financial service providers

Remote Payments Operations focuses on managing payment transactions, ensuring compliance, and processing payments behind the scenes. In contrast, Remote Payments Customer Support handles direct communication with customers, resolving payment issues and providing assistance. Both roles are essential in the payments industry but differ in responsibilities, skills, and daily tasks.

What job categories do people searching Remote Payments Operations jobs in Washington, DC look for?

The top searched job categories for Remote Payments Operations jobs in Washington, DC are:

Infographic showing various Remote Payments Operations job openings in Washington, DC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $50,182 per year, or $24.1 per hour.

Payment Specialist (Bilingual English and Spanish)

Sparks Group

Washington, DC • On-site, Remote

$27 - $30/hr

Contractor

Medical, Life, Retirement

Re-posted 17 days ago


Job description

Job Summary/Company:

Sparks Group has partnered with a financial services organization and together we are seeking a bilingual (English and Spanish) Payments Specialist to support day-to-day electronic payment operations, including ACH, wire transfers, in-clearing transactions, remote deposit capture, and debit card processing. This role supports smooth payment operations, fraud prevention, regulatory compliance, and timely member support. The ideal candidate brings strong attention to detail, experience in electronic payments, and the ability to collaborate effectively across teams while delivering exceptional service.

Responsibilities:
  • Support all electronic payment channels including ACH, wire transfers, in-clearing payments, debit card transactions, and remote deposit items.
  • Conduct verification checks for high-value transactions and secure required approvals.
  • Process and review domestic and international wire transfers in accordance with industry regulations (CIP, NACHA, SWIFT, Federal Reserve).
  • Investigate wire delays, rejections, recalls, and work directly with external banks and vendor partners for resolution.
  • Monitor for unusual or suspicious transaction activity and escalate potential fraud.
  • Reconcile ACH exceptions, returns, reversals, and non-posted items.
  • Review remote deposit capture (RDC) activity, flag potential fraud, and resolve discrepancies.
  • Support debit card operations including lost/stolen card processing, reissues, vendor coordination, and resolution of declined/failed transactions.
  • Coordinate with fraud and accounting teams to support investigations and ensure accurate settlements.
  • Assist with system updates, testing, troubleshooting, and business continuity/disaster recovery exercises.
  • Handle payment-related inquiries via phone or email and provide clear, timely resolutions.
  • Analyze flagged transactions for suspicious patterns and contribute to fraud prevention efforts.
  • Provide support to leadership on special projects or operational enhancements.

Qualifications/Background Profile:
  • High school diploma or GED required; college coursework preferred.
  • Minimum 2 years of experience in financial services, specifically in electronic payments, ACH, wires, debit card services, remote deposit, or similar functions.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to multitask, prioritize shifting demands, and work effectively in a fast-paced environment.
  • Proficiency with Microsoft Office and comfort navigating multiple systems.
  • Strong communication skills in English and Spanish (required).
  • Ability to work independently, collaboratively, and in remote or onsite settings.
  • Commitment to professionalism, confidentiality, and exceptional service.
#LI-AA1

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This job is Hybrid Remote.

Pay Range: Hourly $27.00 to $30.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.