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Remote Patient Scheduler Jobs in Ridgeland, MS (NOW HIRING)

Visana Health

1099 Telehealth Gynecologist

Jackson, MS · Remote

$120 - $150/hr

Fully remote within the United States About Visana Health Visana Health is an innovative virtual ... Striking a patient-centered balance between evidence-based care, patient preferences (shared ...

Visana Health

1099 Telehealth Gynecologist

Jackson, MS · On-site +1

$120 - $150/hr

Fully remote within the United States About Visana Health Visana Health is an innovative virtual ... Striking a patient-centered balance between evidence-based care, patient preferences (shared ...

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All JobsPatient Scheduler JobsRemote Patient Scheduler JobsRemote Patient Scheduler Jobs in Ridgeland, MS

Remote Patient Scheduler information

See Ridgeland, MS salary details

$11

$17

$25

How much do remote patient scheduler jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote patient scheduler in Ridgeland, MS is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.61 per hour, depending on experience, location, and employer.

What is a remote patient scheduler?

A Remote Patient Scheduler is responsible for coordinating patient appointments, verifying insurance details, and managing scheduling conflicts, all while working from a remote location. They communicate with patients via phone, email, or online portals to ensure efficient appointment scheduling. This role requires strong organizational skills, attention to detail, and customer service experience. Many positions also require familiarity with healthcare systems and electronic medical records (EMR) software.

What are the key skills and qualifications needed to thrive as a remote patient scheduler?

To thrive as a Remote Patient Scheduler, you need strong organizational skills, attention to detail, and familiarity with medical terminology; a high school diploma or equivalent is often required. Experience with scheduling software, electronic health record (EHR) systems, and HIPAA compliance is typically expected. Excellent communication, empathy, and problem-solving abilities help you manage patient interactions and coordinate with healthcare teams effectively. These skills and qualities are vital to ensure appointments are efficiently scheduled, patient information is accurate, and the overall experience is seamless for both patients and providers.

What are common challenges faced by remote patient schedulers, and how are they addressed?

Remote Patient Schedulers often encounter challenges such as managing high call volumes, coordinating appointments across multiple providers, and handling last-minute changes or cancellations. To address these, schedulers use advanced scheduling and EHR systems designed to streamline workflows and prioritize urgent cases. Strong communication protocols and support from supervisory staff are also in place to assist with escalated patient issues. By staying organized and adaptable, Remote Patient Schedulers are able to provide efficient service while maintaining a positive patient experience.

What are popular job titles related to Remote Patient Scheduler jobs in Ridgeland, MS?

For Remote Patient Scheduler jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Patient Scheduler jobs in Ridgeland, MS look for?

The top searched job categories for Remote Patient Scheduler jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Patient Scheduler jobs?

Cities near Ridgeland, MS with the most Remote Patient Scheduler job openings:

Remote Patient Scheduler jobs near you
Infographic showing various Remote Patient Scheduler job openings in Ridgeland, MS as of August 2026, with employment types broken down into 55% Full Time, 28% Part Time, and 17% Contract. Highlights an 11% In-person, and 89% Remote job distribution, with an average salary of $35,780 per year, or $17.2 per hour.

Dementia Program Coordinator - Remote

Vivo HealthStaff

Jackson, MS • On-site, Remote

$52K - $62K/yr

Full-time

Re-posted 25 days ago

Job description

Dementia Program Coordinator - Remote
Location: Remote (U.S.-based)
Employment Type: Full-time (40 hours/week, hourly)
Compensation: Salaried $52,000-62,000 per year
Reports To: Program Manager
Our client has been supporting and coaching caregivers of people living with dementia for over eight years. Our programs empower families through education, emotional support, and one-on-one coaching designed to improve quality of life for both caregivers and care recipients.
We are proud participants in Medicare's GUIDE Program - an eight-year national pilot that provides enhanced services to caregivers of people living with dementia. This innovative model is shaping the future of dementia care in America.
Position Overview
We're hiring a Dementia Program Coordinator to support caregivers through the full enrollment process into the GUIDE program. This role bridges the gap between initial caregiver interest and active participation in the program.
You will coordinate logistics, ensure compliance with Medicare/CMS requirements, and provide warm, empathetic communication to caregivers during a sensitive and often emotional time.
This is a high-touch, high-impact role that combines organization, service, and heart.
Key Responsibilities
  • Serve as the main point of contact for caregivers once they agree to enroll in the GUIDE program.
  • Guide caregivers through the entire application and enrollment process.
  • Coordinate shipment and setup of program tablets and provide mini-training on their use.
  • Liaise with neurology partners to schedule and confirm formal diagnoses as required by CMS.
  • Ensure all enrollment steps meet CMS eligibility and documentation standards.
  • Submit completed caregiver-patient ("dyad") applications for CMS review.
  • Facilitate smooth handoffs to Surestī's Engagement Specialists and Coaching Teams.
  • Maintain accurate tracking and reporting in Surestī's software system.
  • Monitor ongoing adherence to GUIDE requirements post-enrollment.
  • Identify and resolve bottlenecks to keep each caregiver's process moving smoothly.
  • Contribute to continuous process improvements and operational refinements.
What Success Looks Like
  • Caregivers feel supported, informed, and cared for throughout enrollment.
  • Every application meets CMS compliance standards and is completed efficiently.
  • No dyad "falls through the cracks."
  • Communication is proactive, kind, and professional at all times.
  • You help streamline and improve processes as the GUIDE program grows nationwide.
Qualifications
Required:
  • Exceptional organizational and time management skills - ability to track 40-60 active cases at once.
  • Strong communication and empathy - able to connect with caregivers and explain complex processes clearly.
  • Detail-oriented with a high degree of accuracy and compliance awareness.
  • Self-motivated, structured, and able to thrive in a fast-changing startup environment.
  • Comfortable with technology and virtual communication tools.
  • Able to work standard business hours with flexibility for national time zones.

Preferred:
  • Experience in healthcare coordination, patient services, or caregiver support.
  • Familiarity with dementia care, senior services, or Medicare programs.
  • Background in nursing, social work, or related fields (not required).
  • Prior experience in logistics, quality assurance, or operations management.
Who we are looking for:
  • Empathetic: You genuinely care about helping caregivers through difficult times.
  • Organized: You stay on top of multiple moving pieces with precision.
  • Communicative: You listen deeply, speak clearly, and build trust quickly.
  • Detail-Oriented: You take pride in accuracy and compliance.
  • Collaborative: You enjoy being part of a compassionate, mission-driven remote team.
  • Mission-Driven: You're excited about making an impact in dementia care.
Work Environment
  • Fully remote role with flexible scheduling aligned to caregiver time zones.
  • Monday-Friday, 40 hours per week.
  • Supportive team culture that values balance - no weekend work and minimal after-hours communication.
  • Collaborative, compassionate, and fast-growing organization with opportunities for advancement.
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About Vivo HealthStaff

Sourced by ZipRecruiter

Vivo HealthStaff provides permanent recruitment services for both clinical and administrative positions in the healthcare sector. Over the past 2 years, our clients have seen a 98% retention rate with Vivo HealthStaff placements.

Industry

Health care and social assistance

Company size

11 - 50 Employees

Headquarters location

Dublin, CA, US

Year founded

2016

Social media

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